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Glotech Repairs Reviews

4.2 Rating 4,665 Reviews
79 %
of reviewers recommend Glotech Repairs
Company Reviews Metrics Info
4.2
Based on 4,665 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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T Smith
Verified Buyer
“The engineer represented your service extremely professionaly and would recommend without gesitation”
Helpful Report
Posted 1 year ago
Your review and feedback is really valued - thank you
Posted 1 year ago
N Keane
Verified Buyer
“Engineer came out to resolve a drainage issue with my washing machine, sump full of dirt which he cleaned out. 30 minutes after he left my kitchen floor flooded again, phoned to get him back, after 3 days of no response called office and told thy couldn’t get another engineer out for another 5 days. Got another company around same day and was told previous engineer hadn’t connected sump back properly and didn’t even clean it out properly. Spoke with their office about possible refund and pretty unsympathetic”
Helpful Report
Posted 1 year ago
Good afternoon - I cannot find you in our system either by name or email address please could you confirm your details in an email to repairs@glotech.com so that the customer service team can investigate for you, this is certainly not an experience that a Glotech customer should have and so we do need to identify you, investigate and provide feedback - thank you
Posted 1 year ago
S Adams
Verified Buyer
“Excellent Service although first appointment had to be cancelled they called me the next day to say they had a cancellation the following day which I had. Andrew was excellent and went out his way although had difficulty either the attorney no. Certainly will use again and recommend to friends Mrs Adams North Somercotes”
Helpful Report
Posted 1 year ago
Thank you for taking the time to raise this review your feedback is really valued and will be passed back to Andrew - we are lucky to have a great team of engineers in the field.
Posted 1 year ago
K W
Verified Buyer
“Customer service was efficient, price fair on labour and I had 3 visits as it wasn’t straight forward. Jerry and Alex explained everything they did to give me confidence that it could be fixed. Very pleased with the service.”
Helpful Report
Posted 1 year ago
Thank you so much for raising this review for and taking the time to give the feedback for Jerry & Alex this has already been passed on to them.
Posted 1 year ago
G Neale
Verified Buyer
“Very professional and attentive service.”
Helpful Report
Posted 1 year ago
Thank you for raising this review the team really appreciate the feedback.
Posted 1 year ago
A Macdonald
Verified Buyer
“Alex was quick and professionally”
Helpful Report
Posted 1 year ago
Good afternoon and thank you for raising this review your feedback has been passed back for the engineer.
Posted 1 year ago
Anonymous
Verified Buyer
“Alex was polite and helpful and explained the problem with my dishwasher”
Helpful Report
Posted 1 year ago
Thank you very much for raising this review your feedback will be passed to Alex we are so pleased he was quickly able to give great advice.
Posted 1 year ago
Anonymous
Verified Buyer
“Punctual and a quick worker.”
Helpful Report
Posted 1 year ago
Thank you for taking the time to raise this review - we really do appreciate the feedback.
Posted 1 year ago
J
Verified Buyer
“Alex was very friendly curtious . And knowlegeable”
Helpful Report
Posted 1 year ago
Thank you for the feedback for Alex we really value you taking the time to raise the review.
Posted 1 year ago
B Glasper
Verified Buyer
“Great Communications, prompt visit Excellent professional engineer.”
Helpful Report
Posted 1 year ago
Thank you for taking the time to raise this review our teams really do appreciate the feedback.
Posted 1 year ago
R Hodgin
Verified Buyer
“Excellent next day repair. All sorted and up and running in 20 minutes.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“The job was done quickly and efficiently. Hope the new heat pump in our dishwasher lasts as long as the first one”
Helpful Report
Posted 1 year ago
Thank you for the feedback and taking the time to raise the review.
Posted 1 year ago
Anonymous
Verified Buyer
“Punctual and very helpful. Alex was very informative and hopefully problem will have been solved.”
Helpful Report
Posted 1 year ago
Thank you so much for raising this review for Alex our team of engineers really appreciate the feedback from their customers and we are lucky to have a great team.
Posted 1 year ago
Anonymous
Verified Buyer
“Geotech arrived early morning having phoned to let us know. The technician found the issue with the dishwasher pump and the washing machine fault needed a lock replacement which was ordered and paid for on the day. Another visit to fit the lock will be included in the first call out charge thankfully. I was surprised that 2 x Miele appliances in the same kitchen and 2 call out charges in full seemed a lot of expense. I would expect the second appliance work to be set at a reduced price. That said I would recommend Glotech and are happy with their service”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Great communication from Glotech. Engineer was polite and helpful. Sent a message before arrival. Most importantly fixed the problem with our dishwasher quickly. Would use again and definitely recommend!”
Helpful Report
Posted 1 year ago
S Graham
Verified Buyer
“Engineer arrived on time. Found the problem which was condensation forming. Not heard from your company since then.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“ALEX WAS VERY HELPFUL AND EFFICIENT,”
Helpful Report
Posted 1 year ago
Thank you for the feedback the engineers really do appreciate it and we do pass this back to them thank you
Posted 1 year ago
A Shore
Verified Buyer
“Excellent service. Quick and efficient.”
Helpful Report
Posted 1 year ago
T Mehta
Verified Reviewer
“Ref 1093524 i have never experienced such appalling service by any providers till date. booked an engineer to check with repair on Dishwasher. Found the fault and paid for the part In February, when the new engineer arrived to fix the same he advised us the previous engineer had broke another part whilst trying to investigate the problem. So they have now ordered that part from the supplier and it's over 4 weeks but no idea on where the part is? As per the last conversation, i have been told they have to wait to hear from the parts supplier/manufacturer till they can resolve my problem. Due to a fault of their engineer i have been without a dish washer from over 6 weeks; no idea when this will be done? no senior manager willing to take responsibility!!”
Helpful Report
Posted 1 year ago
P Bennett
Verified Buyer
“The repairman was very professional and did a first-class job. No mess very clean would recommend by my experience of the service received.”
Helpful Report
Posted 1 year ago
Glotech Repairs is rated 4.2 based on 4,665 reviews
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