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Glotech Repairs Reviews

4.2 Rating 4,669 Reviews
79 %
of reviewers recommend Glotech Repairs
Company Reviews Metrics Info
4.2
Based on 4,669 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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D Horby
Verified Buyer
“I was charged £94 for a 15 minute visit saying I needed a new fridge. The technician was good but the charge is too high for a callout”
Helpful Report
Posted 2 years ago
Good morning Mr Horby, I apologise for your experience with Glotech Repairs. We offr a one off fixed fee labour charge to all customers for our experience engineers to come and diagnose the fault of your appliance, unfortunately on this instance your appliance was non repairable where we were unable to fix this, so I apologise that this was not the outcome you hoped for. Thank you for the positive feedback regarding our engineer, I will be sure to pass this on. Kind regards,
Posted 2 years ago
S Scott
Verified Buyer
“Good all round”
Helpful Report
Posted 2 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 2 years ago
J Hammond
Verified Buyer
“The lady I spoke to at first was very friendly and helpful. The engineer who came was a credit to your company.”
Helpful Report
Posted 2 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 2 years ago
W Venter
Verified Buyer
“Prior to the repairman coming out, when asked what my washing machine problem was, I had said the drum was loose. When he arrived and felt the loose drum he told me that its not worth the repair, as the cost for a new fitting is over £300. I paid over £80? What a CON.”
Helpful Report
Posted 2 years ago
Good morning Will, I apologise for your experience with Glotech Repairs. After having a look into this, your inner drum on your appliance collapsed, so therefore we needed to purchase a new drum door seal and heater. We apologise that this was not the outcome you were hoping for. Kind regards, Glotech
Posted 2 years ago
G Overton
Verified Buyer
“Arrived on time. Fixed both problems fairly quickly and ordered parts for replacement of blocks. I understand these will be replaced on the 28th and the tube in the condenser will be released when the front is taken off.”
Helpful Report
Posted 2 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 2 years ago
J Blagden
Verified Buyer
“We have an intermittent fault on our dishwasher. Which of course didn’t show up when the engineer visited. The guy said he wouldn’t charge us for now but to call when it happened again and he’d visit to fix it. Very fair!”
Helpful Report
Posted 2 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 2 years ago
S Halas
Verified Buyer
“I recently contact Glotech Repairs regarding my Rangemaster Fridge freezer, they where very helpful, and would definiatly recommend them”
Helpful Report
Posted 2 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 2 years ago
C Reeve
Verified Buyer
“I enjoyed prompt booking and a very kind and helpful technician. I have had to call him back as I now have a leak but have had to wait 5 days for a new booking! Still satisfied with company and communication.”
Helpful Report
Posted 2 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 2 years ago
C Taylor
Verified Buyer
“The man who came was very pleasant. However- my fridge switch had just gone off. If you could do 10 minute phone conversations for a much lower fee, I could have saved so much money. It was disappointing to pay the full labour fee when there was no work to be done. It doesn’t build up good will for the future. I feel like it’s worth someone saying, have you checked the switch, it’s inside the fridge and kind of hidden!”
Helpful Report
Posted 2 years ago
Good morning Catherine, Thank you for taking the time to leave us feedback, unfortunately as our engineers are not on calls they are unable to diganose the fault for your until they are at your property. I am pleased to hear that your fridge is up and working again, I apologise that it was for such a small fault. Kind regards
Posted 2 years ago
Mrs L Partner
Verified Reviewer
“Excellent service polite and helpful orders parts same day fitted parts three day latter would definitely use again”
Helpful Report
Posted 2 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 2 years ago
B
Verified Buyer
“The engineer arrived promptly, carried out a thorough inspection of the washing machine, he found the fault which was a blocked pipe and repaired it quickly and efficiently.”
Helpful Report
Posted 2 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 2 years ago
G
Unverified Reviewer
“Great service. Friendly engineer. He made sure everything was working correctly before leaving. Only thing I would add is that the company use shoes protectors when its wet outside as not everyone is happy for petsons to walk thorough the property with shoes on.”
Helpful Report
Posted 2 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 2 years ago
S Winterton
Verified Reviewer
“Really happy with the service I received from Glotech. Friendly workmen tidy and professional. Would not hesitate to use them again.”
Helpful Report
Posted 2 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 2 years ago
G McLoughlin
Verified Buyer
“Good to deal with.”
Helpful Report
Posted 2 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 2 years ago
Anonymous
Verified Buyer
“Very fast and efficient service, thank you”
Helpful Report
Posted 2 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 2 years ago
M Tomkins
Verified Buyer
“Such a nice young man. He took time to explain the salt and rinse aid, which I didn't understand. He made some useful suggestions and I would recommend this company 100 %.”
Helpful Report
Posted 2 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 2 years ago
L Davis
Verified Buyer
“Really good service from on line contact to engineer visit.”
Helpful Report
Posted 2 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 2 years ago
J Alderton
Verified Buyer
“Very pleasant technician, on time, & gave good advice on our 10 year old Miele washer/dryer which had stopped working.”
Helpful Report
Posted 2 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 2 years ago
C Smith
Verified Buyer
“Fast response the only thing was the price as my washing machine was ok in the end and nothink was fixed and what was the chances of that for months there was a problem. Get some one out and it behave and was ok. But overall I would definitely use again if there's a problem thanks.”
Helpful Report
Posted 2 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 2 years ago
C DAVIS
Verified Buyer
“Dishwasher up &running ,pleasant technician,thank you”
Helpful Report
Posted 2 years ago
Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren
Posted 2 years ago
Glotech Repairs is rated 4.2 based on 4,669 reviews
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