Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.11

4.1 Rating 4,754 Reviews

78 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,754 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely shocking customer service from glotech services. Our dishwasher stopped working at end of August 2023 and required a new sensor panel which we were told was ordered and would arrive within a couple of weeks. And then we heard nothing. To receive any updates it was us contacting them. Every time we were told there was no new information and we would be updated - but then we weren’t - we had to contact again and so it went on. By the end of November we made a decision to buy a new dishwasher. Glotech were an absolute waste of time and money and would have respected them more if they’d just said they were unable to help and refunded us. Instead we got an automated email after we’d cancelled saying how the dishwasher is now up and running!!! Absolute shocker”

Helpful Report

Posted 1 year ago

“Our Miele washing machine about 15 years old developed a rumble on the spin cycle. Engineers fitted new drum assembly quickly and expertly. Very clean very considerate. We now have a new machine. Delighted!!”

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Posted 1 year ago

“Had a dishwasher repaired. Very good pricing and professional service. Highly recommended”

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Posted 1 year ago

“Friendly efficient and extremely helpful thanks George”

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Posted 1 year ago

“I booked my repair and it was initially booked for Monday 11th Dec they then changed it to 12th Dec I have waited in all day and had to ring to find out if the repair person was still intending on coming to be told that he was not, not very happy with the service would not recommend to anyone”

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Posted 1 year ago

“They were great quick and easy!”

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Posted 1 year ago

“Booke twice, let down twice”

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Posted 1 year ago

“Very good thanks George”

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Posted 1 year ago

“Very quick response no hassle very polite thanks George”

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Posted 1 year ago

“Brought an airforce induction hob in July which has Brocken . I have contacted glotech several times and have and two booking for engineer to come out . They didn’t turn up twice and still weighting for a manger to call To get my hob fixed . It’s like pulling teeth. Thank Jason”

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Posted 1 year ago

“Great service. Louis and his companion were so efficient and explained everything very well. they needed a new part for my Bosch appliance but came back very soon and fixed it. All working fine now.”

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Posted 1 year ago

“From the first phone call we expected great service. Instead they have taken my mother in laws money, not fixed or replaced her dishwasher and are now refusing to give her pension back to her. Stay away!”

Helpful Report

Posted 1 year ago

“I had someone called out to look at my Dishwasher and Fridge- freezer, so disappointed and upset by the whole experience!! I paid £89 per appliance!! for one visit £180 in all, the man that arrived was officious and unhelpful He stated the fridge-freezer couldn’t be fixed because the model number was no longer visible He looked at the dishwasher and said he needed a part to repair it and I would be contacted to confirm Nobody contacted me, I called them to find out they couldn’t fix this either. I had to call again and ask for the diagnostic report to be sent over A complete waste of time, energy and a lot of money for 10 minutes for some bloke to tut, shake his head and leave!!!”

Helpful Report

Posted 1 year ago

“I cannot praise your company enough. From the girls who answered the phone to the technician who repaired my oven, it was first class. I was kept fully informed and everything is working fine. A refund for the part that could not be replaced was back in my account in a couple of days. I took a chance getting a company from the internet but I can honestly say I could not have wished for a better, more professional company and I would recommend you to anyone. I wish all companies operated as you do. A massive thank you to all of you and Merry Christmas and a great New Year.”

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Posted 1 year ago

“Great service thanks George”

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Posted 1 year ago

“Very helpful engineer, turned up on time, very satisfied with the advice he gave me, would recommend this company to anyone. Thank you Glotech.”

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Posted 1 year ago

“Very efficient and expert service thanks George”

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Posted 1 year ago

“Great service thanks George”

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Posted 1 year ago

“Nice and quick professional job done thanks George”

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Posted 1 year ago

“Very impressed thanks George”

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Posted 1 year ago

Glotech Repairs is rated 4.1 based on 4,754 reviews