Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.15

4.2 Rating 4,665 Reviews

79 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.2

Based on 4,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can’t fault the service from start to finish of my repair the engineer Carlos from lovegrove was polite and professional throughout would definitely recommend Glotech in the future”

Helpful Report

Posted 1 year ago

“Alex is a very friendly and polite engineer”

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Posted 1 year ago

“Alex is a very friendly and polite engineer”

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Posted 1 year ago

“Very pleased with the service. You should promote the fact that repairing white goods prevents them from going into landfill. I would definitely use your services again. The engineer was very helpful with a very good manner”

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Posted 1 year ago

“Very good booking and service. Helpful and knowledgeable engineer, and reasonable cost. Would recommend.”

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Posted 1 year ago

“The appointment was changed from the original online booking which was a surprise as it had already been confirmed. It was very easy to sort out over the phone however and was then booked for a convenient time. The repairer turned up on time and carried out a successful repair very quickly.”

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Posted 1 year ago

“Never arrived!”

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Posted 1 year ago

“What a bunch of professional "Rip Off" Cowboys !! The agent clearly was not interested in fixing anything he was in & out of the house in less than 10 mins(that's around £8.00 a minute charge!). He spent longer doing the bill than looking at the machine. They advertise one price then charge you much more - when challenged about the price and shown proof that a call-out charge should be X amount he said don't worry about it!! Just pay now and someone (my boss) will be in touch to refund any difference. 7 days later NOTHING!! How these can trade under Check a Trader is a farce -My advice is DON'T use these guys, find a company that's honest & will take time to either repair or help you find a solution. These guys just take your money & run!!! Be Warned.”

Helpful Report

Posted 1 year ago

“I was very pleased that I had chosen this Company to mend my washing machine! I phoned them at the end of the Friday 5th May. They said they would come as soon as possible on the Tuesday (Monday was a Bank Holiday) and they did! The repair was done efficiently and it was explained to me how I could avoid it happening and also mend it myself in future to save money!! They were very courteous, reasonably priced, and efficient. I will definitely use them again if I need a repair - they are in my address book now!”

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Posted 1 year ago

“Needed 2 visits to fix my oven, because of a spare part being required. Both engineers were very professional. Have used Glotech previously and would certainly do so again.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

“We were able to book a next-day visit, for our broken oven. The engineer was polite, on time and efficient. A great service, that I would happily recommend.”

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Posted 1 year ago

“Checked out my fridge freezer very professionally and gave good advice. Sadly it was unrepairable”

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Posted 1 year ago

“Arrived on time and systematically fixed machine”

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Posted 1 year ago

“Great service. Very happy with the repair”

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Posted 1 year ago

“Very poor service extremely bad communication. Really hard to get through to any one was left on hold then phone call cut off when trying to complain Was told 2 different time slots and the guy then didn’t turn up till 3 hours after the latest time slot no communication of time change. Lost a whole days work and the guy that came still happy to take my money Was advised of the wrong part I needed and told the wrong information regarding price of park I needed”

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Posted 1 year ago

“Javid is fantastic. He explained how my tumble dryer works, how to maintain it, and how to choose the best cycle for my wash. Courteous, on time and patient!”

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Posted 1 year ago

“Never made it to the property to do the job and I had to find someone else. I was rung 20 mins before and the guy seemed very concerned about parking (I had noted when booking that it was permit parking outside the flat so parking outside wasn’t an option). Sure enough he rang from near the flat to tell me that there was no paid (or free) parking available. It sounded unlikely given a high street with lots of paid spaces very nearby but, taking him at his word, I said I’d pay the parking fine if he was caught using the permit only parking directly outside the flat. Still not happy/willing. It didn’t feel very can do - a plumber was in the flat 30 minutes before and had no parking issues and less than 3 hours later the replacement oven repairer (from another company) had no issues. Neither even mentioned parking. Can’t speak for their actual work, but if you are in a London flat and have no access to easy parking outside your place, this probably isn’t the company for you.”

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Posted 1 year ago

“Javid worked wonders. Thank you!”

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Posted 1 year ago

“On time and sort out problem quickly and systematically Engineer Alex George”

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Posted 1 year ago

Thank you for taking the time to raise this review and the positive feedback for the engineers.

Posted 1 year ago

Glotech Repairs is rated 4.2 based on 4,665 reviews