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Glotech Repairs Reviews

4.1 Rating 4,702 Reviews
78 %
of reviewers recommend Glotech Repairs
Company Reviews Metrics Info
4.1
Based on 4,702 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Anonymous
Verified Reviewer
“Crooks. Do NOT use.”
Helpful Report
Posted 6 months ago
N Mann
Verified Reviewer
“A disastrous experience from beginning to end. I would not use Glotech again under any circumstances. Everything went wrong from the initial visit by an engineer through to trying to get my money back from them.”
Helpful Report
Posted 6 months ago
J Chouler
Verified Reviewer
“Friendly and knowledgable staff on both visits. Recommended”
Helpful Report
Posted 6 months ago
C
Verified Reviewer
“I had excellent service from the Glotech engineers who attended, particularly Paul who came twice. He spent some considerable time assessing and solving the problem with my American fridge freezer, which appears to have been successful. He also arranged for return and reimbursement of an unused part. Service team were always friendly and helpful”
Helpful Report
Posted 6 months ago
S
Unverified Reviewer
“Engineer came and Check the Fridge first he told me can fix it after don’t waste your money buy new fridge 2 minutes spent time he never try after £100 charge from me with out noting I received email invoice £84 he changed me Extra money I never recommended this company agin.after I went read all reviews one 🌟 same done every where engineer never done the job charged money VERY CARE FULL”
Helpful Report
Posted 6 months ago
S
Verified Reviewer
“PLEASE PLEASE DO NOT BOOK THIS COMPANY ENGINEER CAME AND ONE MINUTE CHECKED BUY NEW FRIDGE BUT HE CHARGED £100 NOTHING HE DONE VERY POOR , I NEVER 👎 EVEN GIVE ONE START , 👎👎👎👎👎👎👎👎👎👎👎👎👎👎 EASILY MAKING MONEY WITH OUT WORK”
Helpful Report
Posted 6 months ago
Anonymous
Verified Reviewer
“The engineers, Andrew and Danny, repaired my washing machine and were very friendly and efficient. I would recommend their professional service.”
Helpful Report
Posted 7 months ago
G
Verified Reviewer
“Couldn’t NOT recommend these people enough, it was a complete waste of ten minutes to be told to try to defrost or buy a new one, customer service was utterly useless, the engineer was only concerned about taking payment and leaving as quick as possible! Had another company find the fault and was fixed same day and were LESS EXPENSIVE!”
Helpful Report
Posted 7 months ago
O
Unverified Reviewer
“Do not use them Scammers! They say they will help you and repair it. You pay for the 1minute visit where the guy tells you cannot be fixed, or could be done by external company at very high cost. But! Do not worry! They have great discounts for new appliances instead!!! S C A M M E R S ! ! !”
Helpful Report
Posted 7 months ago
Anonymous
Verified Reviewer
“AVLOID. Terrible customer service very unhelpful. The one star reviews now make sense.”
Helpful Report
Posted 7 months ago
Anonymous
Unverified Reviewer
“Do not use, they don’t show up, don’t call to check either so you’re just sat at home all day waiting for them. Won’t be using again ever.”
Helpful Report
Posted 7 months ago
C
Verified Reviewer
“Absolutely brilliant service, , booked an appointment straight away, brilliant engineer who fixed our dishwasher and also gave us some great advice. Thank you so much, we will definitely recommend you and always use your company now”
Helpful Report
Posted 7 months ago
A
Verified Reviewer
“Absolutely unprofessional. We are family of 7 with a disabled and elderly parents. I have been paying 13 per month for washing machine repair insurance. It's been a month since we have been going through replacement they still charging me for delivery and installation. I booked a slot for Monday when I called they said its for Wednesday you have miss understood. I took a day off from work I called to check what time in engineer coming and they told me unfortunately not Wednesday he will be cuming Thursday. I would not recommend anyone to go through this if I saved those £13 per month should have saved enough to replace it myself without chasing them and going through all this hassle”
Helpful Report
Posted 8 months ago
S Matthews
Verified Buyer
“Hashim was excellent. Called ahead to let me know what time he was arriving and was here on time. Efficient, tidy and sorted out the issue and checked everything was in order.”
Helpful Report
Posted 8 months ago
H Cole
Unverified Reviewer
“I contacted Glo Tech for the first time and Maria was amazing from start to finish! She is very knowledgeable, she went above and beyond. Will definitely use Glo Tech again. Thank you.”
Helpful Report
Posted 8 months ago
D
Unverified Reviewer
“Service is not good, I haved problem with washing mashine maked voice man come check may 9 now is okay wee can to used is be work good. Next day washing mashine is not more spin, call to service say maked new apoiment and steel nothing. Service taked money and don't do job. Not happy whis service!”
Helpful Report
Posted 8 months ago
Anonymous
Unverified Reviewer
“Engineer came look at fridge as I reported I Had a leak on the bottom left corner, he looked in the fridge said Nothing wrong after less than 5 minutes, I charged me over 112£ Called company back as leak continued, engineer come the next week pulled out the fridge, daisy Had a leak in the pipe, that he does not fix this, & I had to get a ply. Called on outside plumber? He replaced a small washer at the bottom of the fridge in the back, no Leak in the pipe, I called the company explaining the situation, while they were sorry could not refund the full amount as it was their call out charge, but they offered me 12£ Not happy with the service at all. Would not trcommend”
Helpful Report
Posted 8 months ago
Anonymous
Verified Reviewer
“A scam do not use”
Helpful Report
Posted 8 months ago
A
Verified Reviewer
“Really poor service . I booked a week in advance for no one to turn up ! I rang customer services complete waste of time. Would no recommend this company”
Helpful Report
Posted 8 months ago
J Reed
Verified Buyer
“This was my first experience with GloTech and I have to say they were amazing. From the very knowledgable and helpful Peter who answered the phone at 9.30am and booked my engineer visit in, to the very capable and helpful Alex who arrived around 1pm to try and fix my washing machine. The quality of their staff, exceptional service levels and overall standards are a credit to the company. Alex sadly had to give my machine the last rites as both the control panel and motor had gone. He worked carefully and methodically through the issues, was tidy and respectful of our home and I can’t fault him in any way. Alex even asked the office team to contact me to discuss a replacement which they did only half an hour after he left. From my experience I can highly recommend Glotech.”
Helpful Report
Posted 9 months ago
Glotech Repairs is rated 4.1 based on 4,702 reviews
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