Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.12

4.1 Rating 4,728 Reviews

78 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.1

Based on 4,728 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 7th February 2025

I Puddick

Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a fantastic service...easy to organise, really good competitive rates and so quick to the appointment. Alex, engineer, was brilliant, friendly, professional, knowledgeable and sorted the problem there and then. He went the extra mile and I definitely recommend Glotech to future customers. Have stored the number and will use again if needed in the future.”

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Posted 1 year ago

“I’ve booked online, having done a price comparison. Customer service were polite and efficient Alex who came to do the repair arrived same day and was informative and helpful. I would recommend this repair service.”

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Posted 1 year ago

“Great friendly and efficient service from Alex thank you”

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Posted 1 year ago

“Excellent service. Engineer turned up on time, was polite and helpful. Carried out repair without issue. Well priced too.”

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Posted 1 year ago

“Very speedy and efficicient service ,but not cheap! Kingston your sefvice engineer excellent,efficient and a pleasure for him to atend”

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Posted 1 year ago

“George arrived within the time scale given. He quickly found the fault and the replacement part was sourced that day. He returned within 24 hours to complete the repair. I found George to be a courteous and knowledgeable person. He explained everything he was doing in terms I could understand. He's a credit to Giotech.”

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Posted 1 year ago

“It took four attempts but they persevered and got there in the end”

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Posted 1 year ago

“Non attendance for date repair booked. Since phoned Glotech on three occasions and have not yet been given alternate date. Giving up and booking a different repairer”

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Posted 1 year ago

“George was brilliant in fixing my washing machine. He was efficient a day thorough in solving the problem.”

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Posted 1 year ago

“Prompt, polite and thorough - and no hidden charges.”

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Posted 1 year ago

“Alex was super nice, came out promptly and carried out the repair on our fridge very efficiently. From a happy customer 🙂”

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Posted 1 year ago

“Alex was very polite and clearly showed us where the fault was with our wine cooler. He explained the next steps to the repair and gave good advise.”

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Posted 1 year ago

“Alex was very polite and clearly showed us where the fault was with our wine cooler. He explained the next steps to the repair and gave good advise.”

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Posted 1 year ago

“I was very pleased with the repair, which was a new bulb fitted and refitting the casing back to the top of my Neff oven. Because of a problem with my shoulder and wrist, I was unable to carry out the work myself, so good to get everything working again!”

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Posted 1 year ago

“Very friendly efficient well worth the money”

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Posted 1 year ago

“The technician came and was very through he told us about the problem with the item. But I do think the cost of the visit is too much”

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Posted 1 year ago

“Great service! The technician was knowledgeable and carries out the repair efficiently. Very courteous”

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Posted 1 year ago

“Brilliant service, on time, very knowledgeable, a great job done.”

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Posted 1 year ago

“Solved the problem but with the use of only two screws (not three) will have to see how long it lasts. Not cheap but cheaper than a new tumble dryer.”

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Posted 1 year ago

“Our freezer was making an incredibly loud noise so we booked a Globtech Repair. Their upfront fee sounds great - no hidden costs, however, apparently they can decide that they don't want to repair your freezer and keep the money. The engineer came out and was fantastic - very friendly and told us that the repair would be no problem and that the part would not be expensive -but that the office would have to order it - so I paid the one-off labour / call-out fee, happy in the certainty that it would soon be fixed and I would only have to pay for parts. A day or so later I received some missed calls and a text message (which irritated me as we live in an area with very poor reception and I had specifically requested contact by email). The text informed me that they were "unable to continue the repair" with a technical reason given, which made no sense to me. I rang their office and the person on the phone also did not understand the reason why. He promised to find out why they were "unable to continue the repair" and ring me back - he never did. They also refused to give a refund. Now I do not even know whether to go with another company or not because I don't understand why they can't fix it!”

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Posted 1 year ago

Glotech Repairs is rated 4.1 based on 4,728 reviews