Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.15

4.2 Rating 4,665 Reviews

79 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.2

Based on 4,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Callum & Lee did a very professional job installing my new washing machine. They explained everything to me & cleaned up after themselves. Thank you both for a great job 👏”

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Posted 1 year ago

“Promptly arrived for repair the dishwasher and good service by Glotech repairs.”

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Posted 1 year ago

Thank you for the review we appreciate the feedback

Posted 1 year ago

“Engineers were very helpful and knowledgeably Mob well done Alex pleasant ad helpful”

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Posted 1 year ago

Thank you for the review your feedback will be passed to Alex

Posted 1 year ago

“Callum and Lee were great!”

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Posted 1 year ago

thank you for the review your feedback is really appreciated.

Posted 1 year ago

“Javaid was really professional, knowledgeable and efficient. He came in, got straight to it and allowed me to work! I am very happy with this service, great guy to have around in an emergency! Thank you”

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Posted 1 year ago

“Charged over £105 for 10 minutes to be told to buy a new fridge freezer. Bit of a rip-off as I was quoted £81, this Fee is supposed to include the labour of fitting new parts. won't bother next time, I get people have to make money but Jesus if you do that all day that's £600 an hour ?!!!?? just to tell people it's broken. I think it would be fairer if in these circumstances you reduced your fee as you cannot help, and effectively there is no labour and no return trip to fit parts. Phoned about the discrepancy in charges and was ignored, so yeh customer service after the fact was garbage as well.”

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Posted 1 year ago

“Lee and Callum attended today to install my washing machine .they were very well manned and. Very professional I would. Like to leave a 10 star review *****”

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Posted 1 year ago

“Lee and Callum attended today to install my washing machine .they were very well manned and. Very professional I would. Like to leave a 10 star review *****”

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Posted 1 year ago

“Punctual, honest and helpful”

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Posted 1 year ago

Thank you for the review the feedback is appreciated.

Posted 1 year ago

“Javid was efficient, polite and efficient”

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Posted 1 year ago

Thank you, your feedback is appreciated and will be passed back to Javid

Posted 1 year ago

“Javid was excellent , polite and efficient.”

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Posted 1 year ago

“The technician located the problem and fixed it without any fuss.”

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Posted 1 year ago

Thank you for the review - we really appreciate the feedback.

Posted 1 year ago

“Quick response time, fair price, very courteous and helpful service!”

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Posted 1 year ago

Thank you for your review we do value the feedback.

Posted 1 year ago

“Excellent and prompt service. Highly recommended,”

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Posted 1 year ago

Thank you for the review - the feedback is really valued by the team.

Posted 1 year ago

“Excellent service, highly recommended!Steve”

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Posted 1 year ago

Thank you for the valued review and feedback.

Posted 1 year ago

“The first person who called to assess the problem told me that the seal was broken, which it was, and that was causing the problem. A new one was ordered and fitted by a different man, who, although very nice, didn’t check that the machine was fixed. It wasn’t. Another visit was arranged and I was told that the circuit board was no doubt the issue. I decided to replace the dishwasher rather than spend more money on it.”

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Posted 1 year ago

Thank you for the review I apologise that we missed this and did not reply, your feedback is valued and has been passed to the management team

Posted 1 year ago

“Really good service. Pragmatic approach to fixing the issue, with the customer at the forefront.”

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Posted 1 year ago

Thank you for your valued feedback in this review.

Posted 1 year ago

“Polite and efficient!”

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Posted 1 year ago

Thank you for the feedbaCK

Posted 1 year ago

“The complete service from Glotech for the repair of our Neff combi/microwave oven has been first rate. From the fixed price for all visits to the initial diagnosis and the installation of the replacement parts it has been faultless. The Glotech engineer Andy, identified the problem, ordered the parts and returned to install them with the minimum of fuss and inconvenience. It was a complicated problem so some parts were ordered just in case. One wasn't used, it was returned to Glotech and the cost will be refunded. It wasn't the easiest of jobs but he was friendly, professional and efficient, a job well done.”

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Posted 1 year ago

Thank you for this lovely review which is really valued we are very lucky to have such a great team of engineers your feedback will be passed to Andy.

Posted 1 year ago

“Excellent repair service highly recommended, Nick did a fantastic job. Will definitely use again.”

Helpful Report

Posted 1 year ago

Thank you for the review we appreciate the feedback and this will be passed to the engineer

Posted 1 year ago

Glotech Repairs is rated 4.2 based on 4,665 reviews