Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.15

4.2 Rating 4,669 Reviews

79 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.2

Based on 4,669 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Interesting understanding of repair business, waste of money (£77.94 wasted), but very good picture taker (could change the job and become photo taker).”

Helpful Report

Posted 2 years ago

“Your tech was very quick in solving my problem, he was polite and it was clear to me he had a good knowledge of his job. I would recommend GLOTECH to any of my friends or family.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Great work Sam of West Bridgford branch. polite hard working got the job done. Made the whole experience tress free.”

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Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Booked my Bosch dishwasher repair online with Glotech on 24/1/22. Dean came as scheduled the next day (25/1/22). He diagnosed and located the fault in about 30mins, discovering that the previous Bosch repair man had fitted a new 'O'ring, 6 years ago, on the wrong side of the heat exchanger connector! He cleaned up the parts and put them back together correctly and it all works fine now. I am very impressed, will use Glotech again.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Could not repair as key parts are now obsolete”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“The repair man came he looked at the freezer and said it cannot be fixed and I should be getting some of my money back how hutch I will be getting back many thanks”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Engineer arrived promptly at the time he texted me the evening before (pity I wasn't quite ready for him). He diagnosed the problem with my washing machine - motor sparking and bearings going - and told me the cost of replacing the motor, and later probably other parts as well - practically as much as getting a new machine, which is what he recommended. So although no repair was made it was a useful visit.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“I booked Glotech as the website said no fix no fee , however when they wanted paying before the engineer arrived , I queried that and he said no it’s only for premium members . Was told I needed a new compressor for my FF and new one @£300+ no guarantee it would work properly afterwards . At least the engineer was quite honest and told me a repair was a gamble . So £79 spent for a diagnosis not repair . Maybe not use for FF unless it’s an industrial one worth ££££’s”

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Posted 2 years ago

“Helpful engineer who sorted the problem. Would use this company again.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“The repair, once organised, was very efficient. It would be helpful if your automated response to a telephone call could include a message saying " if you require a repair service please use the internet to contact us". It is not helpful to be told, "you are eleventh in the queue" when access via the Internet is so efficient.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“The repairman was really friendly and nice, diagnosed the issue pretty quickly. Unfortunately the dishwasher was not worth repairing. He gave good advice on a new one to buy and how to keep it healthy. I will be using them again if any appliances break again”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“A long wait to get through on the phone but well worth it for excellent service from Dean, very reasonable price , all very efficient. Would use them again.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Great efficient service. So glad that Glotech were able to repair the broken spring in our dishwasher and that we didn’t have to buy a new one!”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“A difficult built in washing machine was repaired efficiently by Andrew who spent extra time and care improving its stability.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Dean was a very nice and friendly man did the job quickly and told me what was wrong with it will be using you again thank you”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Complete waste of time and money. Engineer did not look at machine and went straight to catalogue and suggested new machine£80 for absolutely nothing !!”

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Posted 2 years ago

“Fantastic service - really easy to book, really great price for the call-out and our engineer was brilliant. Came on time, very professional and friendly and identified the problem with our old washer dryer really quickly - got it sorted within the hour. Couldn't be happier.”

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Posted 2 years ago

“Lee was efficient and friendly and knew what the problem was.”

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Posted 2 years ago

“Visited by Gavin 28.1.22. Quick diagnosis of the problem, i.e. failed oven element. He had the spare part in his van and fitted it. Gavin was polite efficient and friendly. He observed covid restrictions by wearing a mask and kept a safe distance. All in all 100% satisfied. No problem for me but I think you should tell prospective customers that the call out charge does not include VAT.”

Helpful Report

Posted 2 years ago

“When the part was available technician fitted it in 30 minutes. Was a pity that he had to call twice for such a simple job. Supply of parts to the technicians needs reviewing. Overall pleased but expensive and inefficient use of your resource.”

Helpful Report

Posted 2 years ago

Glotech Repairs is rated 4.2 based on 4,669 reviews