Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.15

4.2 Rating 4,665 Reviews

79 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.2

Based on 4,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our washing machine was leaking. It was very easy to arrange an appointment and quite quickly. In fact there were two separate problems with the machine requiring two parts. The engineer fixed the first and then arranged an appointment to replace the second part. All of this was carried out very efficiently and quickly. I will certainly use this company again when necessary. Great service”

Helpful Report

Posted 1 year ago

Thank you for the review and the feedback we are so pleased that you found that the service was great.

Posted 1 year ago

“Recently contacted Glotech via a trust-a-trader leaflet as I was looking for a quote for a dishwasher repair (the start switch had stopped working). Took a look at Glotech’s website and liked the fact that they charge a fixed call-out fee, and if you decide to go ahead with the repair you only need to pay for the part(s) on top. Sent an enquiry via their website and got a speedy response and soon had the engineer booked in for a visit. When the engineer arrived he was very polite and looked very tidy and professional. He went to work and quickly diagnosed the fault and explained what needed replacing. The engineer contacted me later that day with a price for the new part, and I booked in the second visit for the repair. The engineer arrived a couple of days later and carried out the repair. I would definitely use Goltech again. Truly great company with professional engineers.”

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Posted 1 year ago

Thank you for the review - we really do appreciate you taking the time to give us this feedback and we really value this- thank you

Posted 1 year ago

“We've used Glotech before and had a positive experience, so when our oven needed a repair we contacted them again. Again we had great service from them. They called us before arrival, and Javid was very professional and friendly.”

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Posted 1 year ago

Thank you for taking the time to raise this review your feedback will be passed to Javid

Posted 1 year ago

“Very pleasant young man. Sorted the problem very quickly. All working fine. Won't hesitate to use you again. F and G”

Helpful Report

Posted 1 year ago

thank you for the review we appreciate the feedback

Posted 1 year ago

“Engineer Javid came and explained the problem and the solution thoroughly.”

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Posted 1 year ago

Thank you for the review your feedback will be passed to Javid

Posted 1 year ago

“Appointment made quickly, Engineer came on time, explained the fault clearly, estimated cost of repairs and future likely repairs as a result of the damage (I checked up on net and found this was a reasonable assessment). Very pleased with this service - the second time we have used this firm.”

Helpful Report

Posted 1 year ago

Thank you for the review we appreciate the feedback from our customers

Posted 1 year ago

“Andrew came on Monday . He phoned to confirm and arrived on time. He was pleasant and knowledgeable and quickly found the fault which he was able to fix straight away . I was very happy with the service.”

Helpful Report

Posted 1 year ago

Thank you for the review your feedback is appreciated and will be passed to Andrew.

Posted 1 year ago

“Andrew arrived on time explained the problem and repaired. The wires had snapped bar 1 on the dishwasher. A bit of soldering and problem fixed. Not sure how long it will last for. Poor design from the manufacturer.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to raise this review your feedback will be passed to Andrew

Posted 1 year ago

“Excellent, fast and professional response and repair”

Helpful Report

Posted 1 year ago

Thank you for the review we really appreciate the feedback

Posted 1 year ago

“I took the day off waited in from 12 -till the evening and no one came so sorry l am not satisfied”

Helpful Report

Posted 1 year ago

“Hi, After 3 visits and one new part, our dishwasher is not fixed. The last engineer took a few minutes and said to just get a new one. Whilst we appreciate a machine that's just over 2 years old could break, it's difficult to accept when there's no continuity of repairperson. It doesn't inspire confidence in them at all. And we still have a problem. Disconcerted.”

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Posted 1 year ago

“The engineer arrived on time and was very helpful. He helped me to decide that my fridge-freezer wasn't worth repairing and I now have a lovely new model in my kitchen.”

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Posted 1 year ago

“2nd time we've used Glotech to repair dishwasher, fast and excellent service.”

Helpful Report

Posted 1 year ago

“Not impressed at all. That charged £81 and took 15 minutes to tell me my fridge freezer couldn’t be fixed! I won’t fall for that again!!”

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Posted 1 year ago

“Engineer was friendly, quick and efficient. Job completed to a high standard. Recommended.”

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Posted 1 year ago

“I can't praise your engineer,Javid, enough. Polite, respectful of my property, professional, kind, knowledgeable & was able to fix my appliance there & than, which was a bonus! Advised, he was on his way as too. I always use your company when something goes wrong with my appliances & would certainly recommend you to others! Good job done again Glotech, thank you.”

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Posted 1 year ago

“The engineer was helpful & pleasant. However he didn’t manage to arrive within the time. It’s an integrated washer & he couldn’t get it back in place properly. It’s not a major issue as I’ve decided in anew washer. I do wonder what would have happened if I wasn’t??”

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Posted 1 year ago

“Polite and very helpful Checked and explained whatever he did and cleaned the parts.”

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Posted 1 year ago

“Quick efficient service. Helpful engineer, even offered to clean after washing machine leaked water.”

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Posted 1 year ago

“The correct price was not reflected on the website. Engineer who arrived did not give a full explanation and was irritable service not used”

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Posted 1 year ago

Glotech Repairs is rated 4.2 based on 4,665 reviews