Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.15

4.2 Rating 4,669 Reviews

79 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.2

Based on 4,669 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dale was just amazing fixed washer in minutes.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“I was pleased with the service I received with Glotech Repairs. From my initial filling in of the online form to the service engineer who arrived at my door. It was quick and professional. My engineer was obviously very able and knowledgeable. He dealt with my Neff microwave with ease. I would use this company again.”

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Posted 2 years ago

“Dale was lovely and honest. Happy with work”

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Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Originally took the plan out because my drier function of the washer drier didn't work. Have had 5 or 6 appointments so far although that included changing the seal as the washing machine started leaking. Originally I was told need to use a fluff clean setting however that didn't resolve the issue. Finally they decided to provide new part. Engineer has been friendly every time. My main gripe is not the engineers as they do send people out and aim to fix the issue but the wait times to get through to speak to someone and the damn hold music that repeats the same glotech advertisement again, again, again and again. They really need to do something about that as this is more annoying than the drier not working.”

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Posted 2 years ago

“My oven saga began towards end November and was not solved until last Friday 7th January. The repair engineer who completed the repair was very good, thankyou for his time, he deserves 5 stars, but the delays between the 3 appointments were not acceptable, particularly at this time of year.”

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Posted 2 years ago

“The engineer was polite and honest about costings. The communication was a little poor as at 4.45 I had not had an update call and rang to see if anybody would be coming at all.”

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Posted 2 years ago

“Excellent service and good advice. Would recommend.”

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Posted 2 years ago

“Requested visit for a vibrating washing machine. Assumed it may be bearings. Paid the £75 labour charge. After a 5 minute look he advised the chassis was corroded & uneconomic to repair. There was no offer of a partial refund for the minimal time looking, only a discount on installation charges if I bought a new one from them.”

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Posted 2 years ago

“Efficient, polite and reasonable cost.What more can you ask?”

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Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“The engineer turned up on time nice very pleasant guy tested all the appliance did a thorough job would definitely use your company again Many Thanks Terry Ivers”

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Posted 2 years ago

“Disappointed initially when Glotech cancelled our appointment and we had to reschedule with no appointment available for nearly a week. Experience then was good. The repair man came on time and got our dishwasher going again.”

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Posted 2 years ago

“Fast and professional”

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Posted 2 years ago

“All good”

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Posted 2 years ago

“I believe you are rip-off repairers. I paid £67.50 for a call out not a repair as promised. Good money if you can get it for thirty minutes work. The repair man told me I was the fourth customer he had been to that morning, £270 for a morning's work and still more to come for the afternoon, and he confessed he was not a micro-wave technician. If I could give a negative five star review I would”

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Posted 2 years ago

“Wrongly diagnosed and the part to fix it no longer available”

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Posted 2 years ago

“Great service, my oven was repaired very quickly and efficiently. Engineer was friendly and punctual.”

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Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Dale has solved out wine cooler issue after being conned by a previous company. So annoyed didn't have glotech first.”

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Posted 2 years ago

“Dale repaired out oven quickly and efficiently. Very happy with dale and glotech”

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Posted 2 years ago

“Dale fixed our appliance and he was great”

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Posted 2 years ago

“Dale fixed our washing machine and was really professional”

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Posted 2 years ago

Glotech Repairs is rated 4.2 based on 4,669 reviews