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Glotech Repairs Reviews

4.2 Rating 4,667 Reviews
79 %
of reviewers recommend Glotech Repairs
Company Reviews Metrics Info
4.2
Based on 4,667 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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K
Unverified Reviewer
“I thought it was a good idea to pay the monthly direct debit so if I had any problems it could be sorted without my worrying if I can afford it. However, when you do this it takes up to a month for the part, they apparently ordered, then you have to make an appt for it to be sorted, im a single mum of 4 so desperately need a working washing machine, 4 weeks without one is pure hell!! I called them to ask why it was taking so long after 2wks I was told because of the bank holiday. That's one day!! Other companies quote 3-5 days for parts. Where do Glo Tech get their parts from??”
Helpful Report
Posted 2 years ago
I am sorry to see that your repair has not been quickly resolved, I have asked our Customer Service Manager to investigate and contact you urgently Thank you
Posted 2 years ago
B Morris
Verified Buyer
“Excellent response and rapid repair carried out to a first class standard”
Helpful Report
Posted 2 years ago
E Lightstone
Verified Buyer
“Excellent, very helpful and prompt service. Thank you.”
Helpful Report
Posted 2 years ago
M Buchanan
Verified Buyer
“Very satisfied. Fault quickly found.”
Helpful Report
Posted 2 years ago
L Hyde
Verified Buyer
“Excellent”
Helpful Report
Posted 2 years ago
P Bolt
Verified Buyer
“An excellent service. Booked an appointment online and the engineer arrived on time and fixed the dishwasher in no time.”
Helpful Report
Posted 2 years ago
Good Afternoon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.
Posted 2 years ago
A McEvoy
Verified Buyer
“The engineer was very helpful and respectfull. Although he could not find a fault he still spent time testing the washing machine.”
Helpful Report
Posted 2 years ago
Good Afternoon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.
Posted 2 years ago
L Clifton
Verified Buyer
“The problem with my dishwasher was identified promptly (the element needed replacing). The Glotech engineer removed it, fitted in a new one and tested the machine thoroughly before fitting it back into the kitchen unit.”
Helpful Report
Posted 2 years ago
Good Afternoon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.
Posted 2 years ago
C Soza
Verified Buyer
“I have given a rating of very poor because of the lack of triage prior to the visit. My wine cooler wasn't powering on...I gave the model number and described the problem in detail. When the engineer visited, all he did was check the fuse on the plug and told me that parts weren't available to replace the controller as it's 5+ years old. For that, I had to pay the call-out charge + VAT. Outrageous!. I should've been given prior detail that parts weren't available for this model and Globetech should've declined to take on this job.”
Helpful Report
Posted 2 years ago
J Tattersfield
Verified Buyer
“Very good service, courteous and informative.”
Helpful Report
Posted 2 years ago
Good Afternoon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.
Posted 2 years ago
R Stafford
Verified Buyer
“easy to book, emails confirming booking were quick and easy to read. engineer arrived promptly having phoned 20 minutes beforehand. Engineer was efficient, explained all he was doing, informed me of the issue and quickly rectified it. Quick, clean, no fuss, Totally impressed!”
Helpful Report
Posted 2 years ago
Good Afternoon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.
Posted 2 years ago
Anonymous
Verified Buyer
“Was informed by the engineers my washing machine was beyond repair, before my appointment to save me the cost of paying for a visit. I was grateful for this, but was kept informed from booking the appointment until such time it needed to be cancelled. Staff were very kind, helpful and understanding at all times.”
Helpful Report
Posted 2 years ago
Good Afternoon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.
Posted 2 years ago
J Martin
Unverified Reviewer
“An excellent and prompt service. The engineer was extremely helpful and polite.”
Helpful Report
Posted 2 years ago
Good Afternoon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.
Posted 2 years ago
K
Unverified Reviewer
“Do not contact this company they will let you down at the last minute twice i booked it and twice I got a phone call to saying the engineer is sick and they cancelled.”
Helpful Report
Posted 2 years ago
L Walton
Verified Buyer
“Good service”
Helpful Report
Posted 2 years ago
Good Afternoon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.
Posted 2 years ago
B Komski
Verified Buyer
“Good,quick and fair service.”
Helpful Report
Posted 2 years ago
Good Afternoon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.
Posted 2 years ago
Anonymous
Verified Buyer
“A friendly engineer who did an efficient job.”
Helpful Report
Posted 2 years ago
J Frost
Unverified Reviewer
“The engineer turned up. That’s where the customer service ended. He couldn’t get the tumble dryer out to examine , so told us we need a new one without even examining the current one! Left plinth on floor. £117 for the privilege!!! Rubbish! 10 minutes spent at property! Do not use !!!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Reviewer
“Mr P Jones. washing machine door seal changed today. Excellent repair job from engineer Andrew very professional. really pleased with job.”
Helpful Report
Posted 2 years ago
Good Afternoon Mr Jones, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to Andrew and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.
Posted 2 years ago
Anonymous
Verified Buyer
“Happy with the service.”
Helpful Report
Posted 2 years ago
Good Afternoon, We're very happy to hear that you had a very positive experience with all areas of the company. The kind words will be passed on to the engineer and the rest of the team. We hope you consider us again in the future if any other repairs are needed. Regards, Glotech Repairs.
Posted 2 years ago
Glotech Repairs is rated 4.2 based on 4,667 reviews
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