Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.15

4.2 Rating 4,665 Reviews

79 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.2

Based on 4,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fault identified and part ordered and repair carried out promptly.”

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Posted 1 year ago

“George was excellent and has completed the job well very pleased with the work”

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Posted 1 year ago

“This is a review for George. He was absolutely excellent at explaining the problem with my fridge freezer full marks. Thank you George Sue Myles”

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Posted 1 year ago

“Failed to turn up 3 times in a row.”

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Posted 1 year ago

“Good service ordered part quickly and did repair”

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Posted 1 year ago

“Efficient service and good advice given”

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Posted 1 year ago

“Timely & very knowledgeable service.”

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Posted 1 year ago

“Alex was a very polite young man. He fixed the problem with my washing machine quickly and effectively.”

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Posted 1 year ago

“Engineer told me it would be cheaper to replace rather than fix my fridge. A phone call later that day from Glotech said they had the same fridge is stock. I arranged to have it fitted. Not only does it have one door and one inside shelf less than the old one but it is damaged. Email after email from me have been ignored. I feel extremely frustrated and do not know what to do next.”

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Posted 1 year ago

“Alex from Glotech was punctual, efficient and helpful. He confirmed that a microwave that does not work except to make a significant explosion, a flash of light and a faint smell of burning is probably not in the best of health. It has been recycled. The call out fee, though far from cheap, was as I had been informed.”

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Posted 1 year ago

“Alex from glotec was very punctual and really helpful . The dishwasher was beyond help but he stayed on anyway and helped me get the machine out . Really kind of him!”

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Posted 1 year ago

“The Glotech representative who came to the house was punctual, courteous, helpful and efficient. He appeared to know what the problem was and showed me that after the oven had fused some applications downstairs, I needed to set the clock for the main oven to work again. He advised me that the oven would have to be cool to come out of the housing to examine what the fault was. So he advised that I call Glotech again if there was a further problem. He also advised that, if I had further problems with the oven, to call Glotech out again, and I would not be charged for the call-out fee but I would pay for any parts.”

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Posted 1 year ago

“Fantastic service. Quick, professional and informative. Left everything tidy. Would definitely recommend & would use again (but fingers crossed won't need to!)”

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Posted 1 year ago

Thank you Rebecca for your 5 star rating of Glotech Repairs and for your kind words. We are thrilled to hear that you were satisfied with the fantastic service we provided, from being quick and professional to leaving everything tidy. We are so glad you would recommend us and we certainly hope you won't need to use our services again, but if you do, we'll be here for you.

Posted 1 year ago

“Lovely engineers - honest and knowledgeable.”

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Posted 1 year ago

Thank you for giving Glotech Repairs a 4 star rating! We're glad to hear that you had a pleasant experience with our lovely engineers. We truly appreciate your honest and knowledgeable feedback - thanks again!

Posted 1 year ago

“Excellent service. Customer service team very helpful and efficient.”

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Posted 1 year ago

“The engineer came out earlier in the year to replace a fan in our Neff oven. The oven shorted out with a bang last week. Neff have been out to fix this at a cost to us of over £200 the reason for the fault - The Glotech engineer had trapped one of the wires whilst fitting the fan causing it to short. Dangerous repair avoid”

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Posted 1 year ago

“The engineer was on time and had trouble diagnosing the fault as it was intermittent. However he then came a second time for no charge, when the fault recurred, and diagnosed it. Helpful advice was given for replacement of the machine.”

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Posted 1 year ago

Thank you so much for your 4 star rating of Glotech Repairs! We are so pleased to hear that our engineer was punctual and professional while troubleshooting your intermittent fault. We hope you think of us again if we are needed in the future!

Posted 1 year ago

“Dishwasher pump stopped working. Broken part suspected. Technician explained that part not broken but dislodged and that instruction manual useless. He explained how to re-locate item if problem occured again.”

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Posted 1 year ago

“Very good prompt service, and knowledgeable and helpful service engineer. Have already recommended your service to a friend and will certainly use you again!”

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Posted 1 year ago

“I am super happy with the service provided by Glotech. I chose them due to the number of good reviews online and I can see why. When my washing machine stopped working, I easily booked an appointment via the website for 2 days later. The technician arrived on time in the morning, took 45 minutes to fix my machine, tidied up after himself, I paid just 25gbp above the call out charge for a new part which he had with him - and that was it! Super easy, quick and efficient. I would definitely recommend.”

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Posted 1 year ago

Glotech Repairs is rated 4.2 based on 4,665 reviews