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Glotech Repairs Reviews

4.2 Rating 4,664 Reviews
79 %
of reviewers recommend Glotech Repairs
Company Reviews Metrics Info
4.2
Based on 4,664 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Glotech Repairs Reviews

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

Visit Website

Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Anonymous
Unverified Reviewer
“Great service thanks George”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Great service quick response thanks George”
Helpful Report
Posted 1 year ago
M
Unverified Reviewer
“Service with a smile. Excellent. If I ever need repairs to any of my appliances I know who to ask. Thank you.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“We had a recent built-in Oven repair done by Glotech. The service was excellent and professional and we were given a very quick appointment. Customer Service was friendly and very helpful, and the Engineer was also very professional and did the job quickly and efficiently. Have also used this Company previously and would highly recomend them”
Helpful Report
Posted 1 year ago
Anonymous
Unverified Reviewer
“George the Engineer was great office caused a little frustration but great service overall”
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
“Had a very quick response, work done very efficiently within the hour, very pleased and I would definitely not hesitate to use them again.”
Helpful Report
Posted 1 year ago
Mr N Forbes
Verified Buyer
“VERY EFFICIENT, PUNCTUAL, FRIENDLY AND QUICK TO GET PARTS REQUIRED FOR REPAIRS. COST FOR REPLACEMENT PARTS WAS SURPRISINGLY CHEAP. VERY QUICK TO CONFIRM WHEN PAYMENT WAS MADE AND WHEN THEY COULD COMPLETE JOB. HAPPY TO LIAISE WITH ME ABOUT WHAT TIME THEY WOULD BE ON SITE. WOULD RECOMMEND GLOTECH HIGHLY 5*. REGARDS NEIL FORBES.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Really helpful reply quick exce,.wnt service thanks George”
Helpful Report
Posted 1 year ago
R Pescott Frost
Verified Buyer
“Great service and easy payment. Thank you”
Helpful Report
Posted 1 year ago
S Hay
Verified Buyer
“Great service with prompt repairs to microwave & f/freezer.”
Helpful Report
Posted 1 year ago
H Heyburn
Verified Reviewer
“Honestly the worst organisation ever. They have the most awful customer service, Ben the director of the Essex branch is the rudest person I have ever dealt with. I would honestly it recommend using this company.”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Very professional thanks George”
Helpful Report
Posted 1 year ago
V
Verified Reviewer
“Booked glotech to repair two separate kitchen appliances. One was a washing machine and affected by a drain issue for which a separate plumber was called out. When booking I requested for the engineer to call me before hand so I can ensure the plumbing was checked. Instead the engineer visited and concluded nothing wrong with the machine and it is a drainage problem! £90+ of my money down the drain. Customer service kept referring to their notes and T&C's. They take money from landlords before hand and then don't really need to worry with money now in their bank account. Suggest you get a British Gas appliance cover and expect more value and a better service...”
Helpful Report
Posted 1 year ago
D
Verified Reviewer
“I booked a Glotech service visit to repair my faulty Miele washing machine. The price and visit schedule were confirmed by Glotech. On the agreed day after waiting 5 hours (their booking window) the engineer did not turn up. I received no text, email or phone call to explain why he hadn’t shown up. On calling Glotech they claimed the problem was with their contractor not Glotech. I explained that my order had been placed with Glotech and the order and booking confirmation had come from Glotech ( not their contractor) and therefore it was Glotech’s fault. I would definitely not recommend this company to anyone looking for a service company for any of your appliances. Disgruntled, Stockport”
Helpful Report
Posted 1 year ago
Anonymous
Verified Reviewer
“Very happy with service speed and cost thanks George”
Helpful Report
Posted 1 year ago
B
Verified Buyer
“Fast efficient and reasonably priced !”
Helpful Report
Posted 1 year ago
Mr G Bardsley
Verified Buyer
“Fixed our problem on the day. Polite, friendly and very competent. Will definitely use again.”
Helpful Report
Posted 1 year ago
Mr E Bettany
Verified Buyer
“Excellent”
Helpful Report
Posted 1 year ago
S Tom
Unverified Reviewer
“Efficient, methodical ,friendly, made paying almost happy , very pleasant nature His name Alex”
Helpful Report
Posted 1 year ago
D Fruin
Verified Reviewer
“Alex knew exactly what the problem was with my freezer and fixed it quickly.”
Helpful Report
Posted 1 year ago
Glotech Repairs is rated 4.2 based on 4,664 reviews
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