Glotech Repairs Reviews

Name: Glotech Repairs
Address: Unit 2 Soothouse Spring, ,, St Albans
Rating: 4.15

4.2 Rating 4,665 Reviews

79 %

of reviewers recommend Glotech Repairs

Company Reviews

Metrics

Info

4.2

Based on 4,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Returns & Refunds
Refunds Process	Difficult

About Glotech Repairs:

We are one of the UK's leading domestic appliance repairers, fixing almost all makes and models of appliances including washing machines, dishwashers, ovens, cookers, hobs, fridges, freezers, and more!

Please take a moment to read our customer's experiences and share your own.
We are always contactable by phone on 01727 896 789 or email at repairs@glotech.com.

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Location:

Unit 2 Soothouse Spring, ,
St Albans
AL3 6PF

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Glotech Repairs 5 star review on 12th July 2023

S Arora

Glotech Repairs 5 star review on 2nd April 2022

Glotech Repairs 5 star review on 22nd July 2021

M From Derbyshire

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, friendly and quick and fixed quickly too for a very reasonable price and had the part which was needed”

Helpful Report

Posted 1 year ago

Thank you for the review we really do appreciate and value the feedback.

Posted 1 year ago

“Great service, thank you”

Helpful Report

Posted 1 year ago

Thank you for taking the time to give us feedback we appreciate the review.

Posted 1 year ago

“Engineer fine ....background staff poor...failed to get product information out efficiently...forced to go elsewhere to order/ purchase product .....will not be coming back to company”

Helpful Report

Posted 1 year ago

Good afternoon, I understand from your repair report that the appliance was beyond repair due to damage in the wall of the appliance - this is very frustrating for any customer , however I believe your comments relate to the time taken for the follow up from our sales team to get the quote back to you, from Friday the 17th to Tuesday the 21st. We can only apologise for the inconvenience for this delay due to the work pressure and number of quotes requested. We do hope that your new appliance gives you many years of great service and are sad that we lost your customer for the purchase. - thank you for the feedback which will be passed to the team.

Posted 1 year ago

“Prompt and informative service. Will recommend using them.”

Helpful Report

Posted 1 year ago

Thank you for the feedback in your review

Posted 1 year ago

“From going on line and booking, to getting the job done was brilliant young man ( can't remember his name, sorry) got the job done really quickly, only wish you had done the vat at the same time on line adding to engineer as I thought it was £67 + parts, but the vat was added on the day to take it up to £81 plus parts, so it came to £97, I paid cash, £100 but he never had change, so I told him to keep it, but apart from that a brilliant job”

Helpful Report

Posted 1 year ago

Thank you for taking the time to give feedback and raise this review we really do appreciate the feedback.

Posted 1 year ago

“excellent service.analysed problem ,kept me advised and replaced parts efficiently”

Helpful Report

Posted 1 year ago

Thank you for taking the time to raise this review and give your feedback we really do appreciate it.

Posted 1 year ago

“Friendly and efficient. Would recommend them and definitely use them again.”

Helpful Report

Posted 1 year ago

Thank you for the feedback and review the team really appreciate this .

Posted 1 year ago

“Emailed Confirming time and date. Email stated that if I don’t hear anything else the technician would turn up on that day. The time passed and no one came. I called the contractor that they had hired for the job. They had never received any request and never heard of the job.”

Helpful Report

Posted 1 year ago

“The engineer initially could not find the fault and went out of his way to locate the issue. Very pleased and will use Glotech again and also recommend Lynn lewis”

Helpful Report

Posted 1 year ago

Thank you for the feedback in your review the team really appreciate this.

Posted 1 year ago

“Very good service and reliable to”

Helpful Report

Posted 1 year ago

Good morning- thank you for taking the time to raise the review the team appreciate the feedback.

Posted 1 year ago

“Fast and professional service”

Helpful Report

Posted 1 year ago

Thank you for the great feedback - the team really appreciate it.

Posted 1 year ago

“Very good, efficient service”

Helpful Report

Posted 1 year ago

We do value all feedback thank you for taking the time to raise the review.

Posted 1 year ago

“Engineer came and repaired the oven quietly and .efficiently. The oven looks good as new. I like the way Giotech operate with one charge to cover all the labour costs.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to raise this review and give your feedback the team really appreciate it.

Posted 1 year ago

“Arrived when they said they would, carried out the diagnosis of the fault and the repair with no fuss and very quickly. very reasonable charge too. very happy with this firm.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to raise this review we really appreciate the feedback.

Posted 1 year ago

“Alex here when he said, quick, efficient and professional”

Helpful Report

Posted 1 year ago

Thank you for taking the time to raise the review and the feedback for Alex, our team love to hear the feedback.

Posted 1 year ago

“Alex did a wonderful job and was very polite and efficient”

Helpful Report

Posted 1 year ago

Good Afternoon and thank you for taking the time to raise the review your feedback for Alex will be passed back to him, we are lucky to have a great team of field engineers

Posted 1 year ago

“Pleasant repairers and not having to wait ages on the phone!”

Helpful Report

Posted 1 year ago

Good afternoon and thank you for taking the time to raise this review at Glotech we have worked hard to get a great team around the whole business and your feedback is really appreciated for them - thank you

Posted 1 year ago

“Very pleased with the service. Great engineer who explained everything really well”

Helpful Report

Posted 1 year ago

Thank you for taking the time to raise this review - your feedback is really valued by the team.

Posted 1 year ago

“Easy to book, Jerry and Alex explained everything. Very happy”

Helpful Report

Posted 1 year ago

Thank you for taking the time to raise this review and give your feedback, we are lucky to have so many engineers that really do their very best to provide all the information the customer may need.

Posted 1 year ago

“Arrived on time professional and explained everything. Very good telephone staff.”

Helpful Report

Posted 1 year ago

Thank you for the feedback and the review we really appreciate it.

Posted 1 year ago

Glotech Repairs is rated 4.2 based on 4,665 reviews