Glotech Reviews

Name: Glotech
Address: Unit 2, Soothouse Spring, St Albans, Hertfordshire, AL3 6PF, St Albans
Rating: 4.66

4.7 Rating 394 Reviews

94 %

of reviewers recommend Glotech

Company Reviews

Metrics

Info

4.7

Based on 394 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Glotech:

Trading for over 40 years, Glotech sell all the latest kitchen appliances from the leading brands. With two high street appliance showrooms we take pride in our customer service.

Glotech also design and install fantastic kitchens and we have completed over 500 kitchen installs.

Please take a moment to read our customer's experiences and share your own.

We can be contacted by calling 0330 024 9093 or leaving a message on our website http://www.glotech.co.uk/contact/

Visit Website

Phone:

0330 024 9093

Email:

customers@glotech.co.uk

Location:

Unit 2, Soothouse Spring, St Albans, Hertfordshire, AL3 6PF
St Albans
AL3 6PF

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Glotech 5 star review on 30th April 2021

Mr M Bance

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent value order time as predicted and we were kept fully in the picture throughout. Thanks Beth much appreciated”

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Posted 3 years ago

“Great customer experience with these guys, thank you.”

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Posted 3 years ago

“Excellent service. Fantastic staff. Good quality kitchen and installation.”

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Posted 3 years ago

“Nothing short of 5 out of 5 service!”

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Posted 3 years ago

“Ordered a cooker hood in lockdown it took a while but was kept updated.”

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Posted 3 years ago

“Very good service. Happy with product received.”

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Posted 3 years ago

“Good price, arrived on time and helpful delivery man.”

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Posted 3 years ago

“Glotech person on the phone provided unbiased information on my choice. Its turns out that their price was the lowest and the delivery was quick and easy. The only wrinkle was the delivery lead time of 3 months which wasn't really their fault....”

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Posted 3 years ago

“Poor poor poor. DO NOT USE, GO ANYWHERE ELSE! First day, installers claimed they did not have the right part. Second try, no part again claimed the smell of cannabis & said they were hallucinating, but drove off no problem. People do not hallucinate from the smell of weed, it was later I found out the worker who turned up basically couldn't be bothered to do the job, the part was probably with him. I then had to take another day off work for the third attempt at installing my fridge/freezer. Got offered £30 off my order, which I never received and is a poor offer considering the cost of me having to take three days off. Barry was the operative that dealt with the order, got told it got past up to head office. I have heard nothing from the company since my installation, I want nothing more than to do with the company and would not recommend. I could have got a much better fridge/freezer for the cost of me having to take three days off to get the job done. Got told i had to wait 12 hours to turn it on after installation because it had been stored on its side. All of this is unacceptable and very disappointing.”

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Posted 3 years ago

“Kept me up to date on the progress of our order. Delivered when they said they would. Things were a little delayed due to the manufacturer not supplying the Bosch cooker hood on time. But I cannot fault Glotech and would use them again.”

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Posted 3 years ago

“Great service and a great product!”

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Posted 3 years ago

“Prices competitive, communications very good and the installation was very well carried out by polite and considerate staff. The only reason for 4 rather than 5 stars was the very long delivery time (several months) which was not really Glotech's fault as they were waiting on the manufacturer (Liebherr) to deliver stock.”

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Posted 3 years ago

“The item I purchased was delivered securely wrapped to avoid damage. However when I placed my order I was informed that there would be a delay till Mid March at the end of March I had to email to chase up my order. It was miraculously found. There was no email to arrange delivery, as promised, the delivery company gave me 2 hrs notice of their arrival.”

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Posted 3 years ago

“Good communications and service”

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Posted 3 years ago

“Decent range to choose from at different price levels, helpful company, great online form to order or order with a person, choice if delivery dates and delivery windows, geat communication. Well done Glotech”

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Posted 3 years ago

“Good pricing and customer service”

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Posted 3 years ago

“won't bother with them again”

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Posted 3 years ago

“It was a bit of a long tie coming but then we live in a strange situation. When it did come the delivery men were most kid and helpful and the freezer works well. Chris.”

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Posted 3 years ago

“All round good service”

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Posted 3 years ago

“The sales department were very helpful. The delivery was prompt and the two delivery men managed to install the machine with a few problems on access. The delivery and installation was very much appreciated. A brilliant service all round”

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Posted 3 years ago

Glotech is rated 4.7 based on 394 reviews