Glotech Reviews

Name: Glotech
Address: Unit 2, Soothouse Spring, St Albans, Hertfordshire, AL3 6PF, St Albans
Rating: 4.66

4.7 Rating 394 Reviews

94 %

of reviewers recommend Glotech

Company Reviews

Metrics

Info

4.7

Based on 394 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Glotech:

Trading for over 40 years, Glotech sell all the latest kitchen appliances from the leading brands. With two high street appliance showrooms we take pride in our customer service.

Glotech also design and install fantastic kitchens and we have completed over 500 kitchen installs.

Please take a moment to read our customer's experiences and share your own.

We can be contacted by calling 0330 024 9093 or leaving a message on our website http://www.glotech.co.uk/contact/

Visit Website

Phone:

0330 024 9093

Email:

customers@glotech.co.uk

Location:

Unit 2, Soothouse Spring, St Albans, Hertfordshire, AL3 6PF
St Albans
AL3 6PF

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Glotech 5 star review on 30th April 2021

Mr M Bance

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DY1 Booked an oven repair online. From start to end communication was excellent. Chris arrived early on the allotted day, quickly spotted the problem and ordered the parts. He arrived 4 days later, again early on the day and replaced the parts and tested the oven. He was polite, professional and very friendly. One happy customer. Would definitely recommend”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave Glotech Repairs a review, we really appreciate and value your feedback. With regards to our engineer being late, thank you for letting us know and I will raise this with management that you were not called. I will be sure to pass this onto our friendly engineer and call centre team. Kind regards, Lauren

Posted 2 years ago

“The refrigerator delivery from Glotech was brilliant. These guys really know what they’re doing. They were able to get the new fridge through the front room window, and they took away the old fridge the same way. Super efficiency!”

Helpful Report

Posted 2 years ago

“Great Service from Glotech. Booked online. Attended to a broken cooker even when storm Eunice was raging! Attended when they said they would. Costs clear on emails. Great communication from engineer. Quick repair. Payment by card accepted. Gold star!”

Helpful Report

Posted 2 years ago

“Dean was very helpful and thorough in checking my oven and resolving the problem. He arrived on time and was friendly and polite. I thought the price was very reasonable, given that it includes a guaranteed return within six months with no charge if there is a further problem. I would certainly use this company again.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Phil and Calum who kindly installed our dishwasher were great. Efficient, timely, tidy and informative. Thank you both. Generally very smooth service from Glotech as always. Thanks”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“It took 5 weeks to get our washing machine fixed! The first time a repair man came to look at the machine took one week. After that, the new parts that were ordered were broken. Third time, 3 weeks later, the repairman with new parts did not turn up. The only notice we got was, he was unable to attend today!!! Another week later, after my parents waited in all day, the repairman, knocked on the door, couldn't manage to push the bell hard enough, so went away, thinking nobody was in! Finally, having had to take a day off myself, the repairman appeared and fixed the machine in 10 minutes. Five weeks to wait for a 10 minute job! Plus paying upfront means you can not go anywhere else. I will certainly not be using this company again.”

Helpful Report

Posted 2 years ago

“Gavin called today to mend my oven. Very efficient - called to let me know he was on his way, and did the repair job quickly. Very pleased to have my oven working again!”

Helpful Report

Posted 2 years ago

“Callum and Phil were very professional and friendly and carried out their task efficiently. Highly recommended!!!!”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Great service from Lee and Phil, the new machine was installed within 20 minutes. I would definitely recommend.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Great service from Lee and Phil, the new machine was installed within 20 minutes. I would definitely recommend.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Excellence service dishwasher was repaired Paul the engineer was professional had to have a new part Was ordered and in one week paul was back and had the machine up and running again 5 stars for me”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Dale came and fixed our oven,great work great result,great engineer.”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“installation of Zannussi fridge/freezer. Great service from the Sales Dept. Excellent service from the two lads, Phil and Callum, who installed the appliance. They were polite, very respectful and worked very efficiently. I could not have wished for better service. They took away the old appliance and wrappings of the new one, leaving no mess at all. They explained the workings of the new one and were very patient with my questions, which I really appreciated being an elderly lady of 83!”

Helpful Report

Posted 2 years ago

Good morning, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“i have been a customer for over 20 years. ALL my appliances are purchased from Glotech because they always go an extra mile. The prices are competitive, quick deliveries, friendly and professional employees. Barry is extremely kind and patient, always helpful. he knows products well but also has a great understanding of his customers. I've had a fridge freezer delivered today by Lee and Phill - quick, officiant and very friendly. Always happy to do business with Glotech and if anyone wants stress free experience, give them a call or visit the store and find out for yourself.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“I was happily surprised by the work done by Lee in fitting my new dishwasher and dismantling and removing the old one. He was courteous, helpful and efficient.”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Glotech sales Dept were really helpful in sourcing an integrated washer dryer of limited depth.David was very helpful and patient and eventually found a Zanussi washer dryer that fits my kitchen! The fitters that came to install the machine Phil, and Lee were both very professional and fitted the machine promptly .”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“Phillip and Leigh were very efficient when they delivered and installed my electric oven They also gave valuable information on operating oven for the first time”

Helpful Report

Posted 2 years ago

Good afternoon, Thank you for taking the time to leave us feedback, I am pleased to hear that you have had a positive experience with our services. Kind regards, Lauren

Posted 2 years ago

“We are so completely thrilled and happy with our new Glotech kitchen . I look forward to entering it every single morning noon and night . The once gloomy space is now filled with light that shines in from the south and west facing big sliding doors . I can only say the brilliant final design by Chris and his continual patience to amend it until it was “just right” totally paid off . Chris understood our budget , style and our vision completely and quietly directed me to the best possible suitable appliances to our life style and needs . Ie a larder fridge which I was sure would not then give me a freezer . Chris said he would be able to include an under counter freezer . This freezer is by Beko and it’s the most roomy freezer ever . The fitter was so skilful , quick tidy , organised and willing to adapt shelving to creat a bespoke Spice cupboard behind would have been a mock door was brilliant . Thank you so much . Chris snd my builder were able to work well together to check site space prior to install so on the day the kitchen slotted in like magic . Ann Taylor was always on hand at the end of the phone to coordinate appliance “deliveries and “Covid affected delays “ Nothing was too much trouble . The kitchen was delivered on time in the day arranged . Upgrading the extractor and refunding the ist choice was no problem ( Covid issue) . Calls and queries were answered promptly and responded to . I can’t rate Glotech highly enough and would not hesitate to recommend them in fact I already have so impressed were my friends with my new beautiful spacious gorgeous kitchen . Thank you”

Helpful Report

Posted 2 years ago

“We were so impressed with Andrew and the Company, who fixed our Washing Machine. We ordered our Tumble Dryer from Glotech the following day. They have been very good at keeping us informed along the way.”

Helpful Report

Posted 2 years ago

“Lee, delivery of new stove and take away of old stove excellent- courtesy and ability. Mark, gas man and installer, absolute tops. And a very reasonable price.”

Helpful Report

Posted 2 years ago

Glotech is rated 4.7 based on 394 reviews