Glotech Reviews

Name: Glotech
Address: Unit 2, Soothouse Spring, St Albans, Hertfordshire, AL3 6PF, St Albans
Rating: 4.66

4.7 Rating 394 Reviews

94 %

of reviewers recommend Glotech

Company Reviews

Metrics

Info

4.7

Based on 394 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Glotech:

Trading for over 40 years, Glotech sell all the latest kitchen appliances from the leading brands. With two high street appliance showrooms we take pride in our customer service.

Glotech also design and install fantastic kitchens and we have completed over 500 kitchen installs.

Please take a moment to read our customer's experiences and share your own.

We can be contacted by calling 0330 024 9093 or leaving a message on our website http://www.glotech.co.uk/contact/

Visit Website

Phone:

0330 024 9093

Email:

customers@glotech.co.uk

Location:

Unit 2, Soothouse Spring, St Albans, Hertfordshire, AL3 6PF
St Albans
AL3 6PF

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Glotech 5 star review on 30th April 2021

Mr M Bance

Anonymous

Anonymous // 01/01/2019

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“Alex came when promised and very effiently dealt with the problem. A very efficient company to deal with.”

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Posted 10 months ago

“Alex was outstanding, prompt, friendly and clearly very knowledgeable about his job, would highly recommend your company Belinda”

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Posted 10 months ago

“We had good, friendly service from Alex. He arrived on time, the job took the time he said it would, and we now have a working tumble dryer again.”

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Posted 10 months ago

“Fast and efficient service. Alex the engineer was knowledgeable and professional. Definitely use Glotech in the future.”

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Posted 10 months ago

“Used to repair my tumble dryer door. Very professional. Communication was clear and concise throughout.”

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Posted 10 months ago

“I used Glotech to repair my CDA oven recently. Phenomenal service from start to finish, they did everything they said they would. They ask for a call out charge which covers all labour even if they have to do two visits to repair your appliance. I had two engineer visits and only paid one call out charge. Their engineers are friendly and highly professional. I would have no hesitation recommending these guys and will use them again if needed.”

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Posted 1 year ago

“After a horrendous experience with a previous Glotech engineer, fitting a wrong part that wasn’t required.Dean came to the rescue. Totally different, undid the shoddy work and took back the unnecessary parts. I can’t praise Dean enough, if it wasn’t for him I felt let down and frustrated. Thank you Dean a credit to Glotech”

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Posted 1 year ago

“Very efficient, ordered a dishwasher on Tuesday, delivered and installed by Gary and Lee on Thursday. They were very professional and helpful. Couldn't have done better.”

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Posted 1 year ago

“Really pleased with the complete service we received from glotech when purchasing a new dishwasher. Ordering and arranging delivery was easy, the price was good and Rob and Lee who delivered and installed our appliance were brilliant. They arrived on time and were friendly, polite and professional. They installed our dishwasher and took away our old one and were very efficient. I would highly recommend glotech, we’ll definitely be using them again in the future. Excellent company.”

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Posted 1 year ago

“Engineer told me it would be cheaper to buy a new fridge than repair the old one. Later that day I received a phone call from Glotech telling me they had the same fridge in stock, I paid for it and arranged a date for fitting. The new fridge has one door shelf and inside shelf less than the old one and is damaged. The fitter took a photo to report back. I have not been contacted. Email after Email from me are being ignored by Glotech and I have yet to be issued a receipt.”

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Posted 1 year ago

“Dean attended today to look at our water damaged appliances. He was polite, efficient and was able to assess the situation quickly. Really happy with Dean and would use again.”

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Posted 1 year ago

“Glotech were exceptional! The engineer detected exactly what was wrong with my washing machine straight away and fixed in in 5 min. I will definitely use them again, and I can with confidence recommend them to friends, family and others!”

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Posted 1 year ago

“Fantastic service from Chris and his team. Did what they said, when they were going to say it at the price agreed. No hassle!”

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Posted 1 year ago

“Visit today by Andy to repair dishwasher, excellent service very experienced and polite man and cleaned away rubbish afterwards, definitely recommend 5 star Thank you.”

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Posted 1 year ago

“Very impressed with the service and repair of our 13 year old Rangemaster professional plus oven. The engineer Andrew pulled out all the stops to rectify the fault on the induction hob.He is a credit to his company and we would welcome him into our home if needed in the future. Glo Tech are a very fair company and any questions we put to them were delt with asap. The cost of the repair was very reasonable,thankyou all at Glo Tech. Mr &Mrs Green. Scunthorpe.”

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Posted 1 year ago

“Dean was awesome! Straightforward and common sense approach. Fixed my dishwasher when two visits from. another company still hadn't fixed the problem. Thank you Dean - I'd definitely recommend you!”

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Posted 1 year ago

“Adam visited us yesterday to repair our AEG gas hob and found the fault and fixed it within an hour at just the standard call out charge excellent service”

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Posted 1 year ago

“After placing my order, I had an email apologising that their usual delivery service would be slightly delayed, and offering me a choice of 2 dates for my appliance to arrive. These delayed dates were quicker than I thought they would be in any case, but unfortunately I would not be home on those dates. I emailed back, suggesting a date to suit me which they accommodated with no fuss. I was sent the tracking information for my delivery, then given a 2 hour slot, and lo and behold, the driver arrived within that time frame with my product. He couldnt get the truck down our small cul-de-sac, but that was no problem... he used his hand pallet machine, to bring the appliance right into my garage. I am totally impressed with the personalised service I received from start to finish, and will look to order any future products from this company.”

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Posted 1 year ago

“Rob & Callum delivered an American style Fridge Freezer to us on March 8th. They provided an excellent service - overcoming access problems and efficiently installing the product. They were also extremely professional and polite at all times. Very happy to recommend.”

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Posted 1 year ago

“Very good, very efficient and friendly”

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Posted 1 year ago

Glotech is rated 4.7 based on 394 reviews