Globelink International Travel Insurance Reviews

Name: Globelink International Travel Insurance
Address: Alpi House, Suite 2, East Wing, Alpi House, Suite 2, East Wing, Basildon, Essex
Rating: 4.57

4.6 Rating 1,894 Reviews

94 %

of reviewers recommend Globelink International Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 1,894 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Globelink International Travel Insurance:

Travel insurance for travellers & holidaymakers living in the UK & EU countries. We are a part of the Know before you go campaign, initiated by the FCO, participating in different events and trying to make travellers' lives safer, warning them about troubles and giving travelling advice.

Visit Website

Phone:

01353 699082

Email:

info@globelink.co.uk

Location:

Alpi House, Suite 2, East Wing,
Alpi House, Suite 2, East Wing
Basildon, Essex
SS14 3HJ

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Globelink International Travel Insurance 5 star review on 10th June 2023

Jamie

Globelink International Travel Insurance 5 star review on 23rd June 2022

Gordon Ashurst & Christine Ashurst

Globelink International Travel Insurance 5 star review on 6th June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 2nd June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 17th February 2022

Carolandrichardinspain.

Globelink International Travel Insurance 5 star review on 7th May 2021

Gordon & Christine Ashurst

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Website easy to navigate”

Helpful Report

Posted 1 week ago

Thanks for sharing! We’re really happy to hear the website worked well for you—getting things sorted quickly and without confusion can make all the difference when planning a trip. Wishing you smooth travels and great memories ahead!

Posted 1 day ago

“The website is very easy to navigate, and the health questions are very clear, which is welcome. I took one star off because I find the cost very high for the 80+ comprehensive policy.”

Helpful Report

Posted 1 week ago

Thank you for sharing your honest thoughts. We're really glad to hear the website and health questions felt clear and easy to work through—especially when navigating travel insurance can sometimes feel overwhelming. We understand that pricing can feel like a hurdle, particularly for 80+ cover, and we truly appreciate your trust in choosing us. Wishing you comfort, confidence, and many wonderful travels ahead!

Posted 1 day ago

“Easy to deal with and always answered the phone quickly. Not had to make a claim so I don't know about that side of things.”

Helpful Report

Posted 1 month ago

Thank you for your kind words! It’s great to hear that getting in touch with us was quick and hassle-free. We understand that the true test of any insurance comes when making a claim, and while we hope you never have to, we’re always here if you do. Wishing you many smooth and worry-free travels ahead!

Posted 2 weeks ago

“Insurance costly for people 80 and over.”

Helpful Report

Posted 1 month ago

Thank you for your honest feedback. We know that every customer's needs are unique, especially for those over 80, and we appreciate you sharing your thoughts with us. Your input helps us keep striving to deliver a product that truly meets the needs of our valued customers. Wishing you many safe and happy journeys ahead!

Posted 1 month ago

“I have always felt secure with Globelink - only four stars because I have yet to test their 'Claim' service”

Helpful Report

Posted 1 month ago

Thank you for your feedback! It's wonderful to hear that you feel secure with our service. We understand that not having used our claim service yet leaves a bit of uncertainty, but rest assured, we're here to support you if the need ever arises. We truly appreciate your trust and look forward to keeping you covered on all your adventures.

Posted 1 month ago

“Every aspect was easy to deal with and we were satisfied with the procedure.”

Helpful Report

Posted 1 month ago

Thank you for your feedback! We're glad you found every step simple and were satisfied with the process. Your insights encourage us to keep making everything as smooth as possible. Wishing you many safe and enjoyable journeys ahead!

Posted 1 month ago

“Easy to use website and very competitive quote. Much cheaper than my previous insurer”

Helpful Report

Posted 2 months ago

Hi there, thanks for sharing your experience. It's fantastic to know our website worked seamlessly for you and that our pricing provided real savings compared to your previous insurer. We truly value your trust and look forward to supporting your future journeys. Wishing you many safe and enjoyable adventures ahead!

Posted 1 month ago

“Very simple to use especially if you’re a previous user. The only comment I have is that I wish there was somewhere to say what pre existing conditions you have, to give you peace of mind.”

Helpful Report

Posted 2 months ago

Thank you for sharing your thoughts! It’s lovely to know that coming back to our service was a smooth experience. We understand the importance of being able to declare your preexisting conditions upfront for peace of mind. Your input is valuable, and we'll keep it in mind for future improvements. Wishing you safe and carefree travels ahead!

Posted 1 month ago

“Very fast efficient service . Staff extremely helpful. I was covered in 5 to 7 minutes”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience! It’s wonderful to hear our team was so efficient and helpful. If there’s anything we could do to earn that extra star, we’d love to know. Wishing you safe and hassle-free adventures ahead!

Posted 2 months ago

“Last year prior to booking my Globelink insurance, I received a discount code, but because I didn't see anywhere to enter it, I missed out on my discount. I pointed this out to Globelink, and they sent me a new code to use this year, explaining to enter it using GTI code on step 3. I did this succesfully, but can now see why I missed it last year. The box is so small, and who knows that "GTI code" is for discount ? It's almost as if you are trying to prevent people from getting discount”

Helpful Report

Posted 2 months ago

Hi Phillip, thank you for sharing your thoughts with us. We’re glad you were able to apply your code this time around. We appreciate your continued trust and hope you enjoy many safe and smooth travels ahead!

Posted 2 months ago

“Very straightforward process. Thank you very much.”

Helpful Report

Posted 3 months ago

Thank you, Luziri! We’re so pleased to hear that you found the process straightforward. Your feedback is truly appreciated, and we’re glad we could assist with your travel needs. Wishing you safe and enjoyable journeys ahead!

Posted 2 months ago

“The online application process was simple and straightforward. My only query which I submitted by email after taking out the policy was dealt with very quickly and satisfactorily.”

Helpful Report

Posted 4 months ago

Hi Paul, We’re happy to hear that our online process was clear and easy for you, and that your follow-up question was resolved so promptly. It means a lot to know we’ve made arranging your coverage a smooth experience. Thank you for sharing your thoughts and for choosing us again. We look forward to being there for you on future journeys, always striving to make things even simpler and more reassuring.

Posted 3 months ago

“Nor used it yet but on the surface it covers everything we need for any ho.iday we make throughout the year. It covers a great deal of pre conditions and was easy to understand. Everything was done on line even the reciept / policy”

Helpful Report

Posted 4 months ago

Thank you for sharing your experience! We're delighted that our policy meets your travel needs and that everything was straightforward for you. We always strive for excellence and hope to earn that fifth star from you next time. Your support means a lot to us. Wishing you many safe and wonderful journeys ahead!

Posted 4 months ago

“Easy to understand application form and easy to fill in for insurance 80+”

Helpful Report

Posted 4 months ago

We're delighted to hear that our enrollment process was smooth and convenient for you. Serving customers over 80 is important to us, and we're committed to making things as straightforward as possible. Thank you for choosing us, and we wish you many wonderful and safe travels ahead!

Posted 4 months ago

“Pleasant helpful staff on phone”

Helpful Report

Posted 4 months ago

Thank you for your kind words! We're so glad to hear that our team made your experience a pleasant one. Providing friendly and helpful service is always our goal. Wishing you safe and enjoyable travels ahead!

Posted 4 months ago

“Being of senior years and not very good at modern technology, I found it difficult to follow the website. I turned to chat but they did not understand my questions and I realised they were not an actual person. I went to Google to find out a phone number I could call from Spain where I live. I found several but they all came up as not recognised. I then tried an old UK number I had stored on my phone and this time I got through to a lovely lady who was so helpful and had good customer care skills and quickly helped me renew my policy on the phone. I wish I could remember her name. She deserves recognition.”

Helpful Report

Posted 5 months ago

Thank you for sharing your experience with us. We're sorry to hear that you had difficulty reaching us initially, but we're delighted that you connected with our helpful team member Tracey who made the renewal process easier for you. You may have found some of our old Link numbers that have come up in Google which have not been in use since 2020. We'll make sure to pass along your kind words to the team member who assisted you. Your satisfaction is very important to us, and we're committed to making our services accessible to everyone. Wishing you many safe and enjoyable travels ahead!

Posted 5 months ago

“Website has inconsistencies in what is included/ excluded. Customer support is very responsive and clear. Recommended”

Helpful Report

Posted 5 months ago

Thank you for your recommendation! We're delighted to hear that our customer support was responsive and clear. We strive to provide accurate and comprehensive information on our website so you can feel confident in your coverage. Your satisfaction means a lot to us. Wishing you many safe and wonderful travels ahead!

Posted 5 months ago

“I like Globelink travel insurance after reading that they pay direct to the doctors or hospital if you have an emergency, it makes things doubly distressing if you have a problem and have to pay out and then TRY to claim the money back. Hopefully we won't need to use it but feel happy that there won't be the same dramas as we have had in the past with different insurance companies.”

Helpful Report

Posted 5 months ago

Thank you for sharing your thoughts with us! It's wonderful to know that our approach to managing medical emergencies brings you comfort and reassurance. We believe that handling these situations directly helps alleviate stress during critical moments. Your peace of mind is our priority, and we're grateful for your trust. Wishing you many safe and carefree adventures ahead!

Posted 5 months ago

“No comment. Have not had to clay”

Helpful Report

Posted 5 months ago

Thank you for choosing us to support your travels. It's great to know that your journeys have been smooth so far. We're always here to provide peace of mind whenever you need it. Wishing you many safe and enjoyable adventures ahead!

Posted 5 months ago

“pleased someone actually listened to what I was asking for and not just doing a computer tick box or the computer says no”

Helpful Report

Posted 5 months ago

Thank you for sharing your experience! We're so glad that our team could provide the attentive and personalized service you were looking for. Putting our customers first is at the heart of what we do, and it's wonderful to hear that we made a positive difference for you. We truly appreciate your support and look forward to assisting you again in the future!

Posted 5 months ago

Globelink International Travel Insurance is rated 4.6 based on 1,894 reviews