Globelink International Travel Insurance Reviews

Name: Globelink International Travel Insurance
Address: Alpi House, Suite 2, East Wing, Alpi House, Suite 2, East Wing, Basildon, Essex
Rating: 4.57

4.6 Rating 1,894 Reviews

94 %

of reviewers recommend Globelink International Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 1,894 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Globelink International Travel Insurance:

Travel insurance for travellers & holidaymakers living in the UK & EU countries. We are a part of the Know before you go campaign, initiated by the FCO, participating in different events and trying to make travellers' lives safer, warning them about troubles and giving travelling advice.

Visit Website

Phone:

01353 699082

Email:

info@globelink.co.uk

Location:

Alpi House, Suite 2, East Wing,
Alpi House, Suite 2, East Wing
Basildon, Essex
SS14 3HJ

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Globelink International Travel Insurance 5 star review on 10th June 2023

Jamie

Globelink International Travel Insurance 5 star review on 23rd June 2022

Gordon Ashurst & Christine Ashurst

Globelink International Travel Insurance 5 star review on 6th June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 2nd June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 17th February 2022

Carolandrichardinspain.

Globelink International Travel Insurance 5 star review on 7th May 2021

Gordon & Christine Ashurst

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Easy to organise and buy but VERY expensive. However it is available, which is a major factor. There doesn’t seem to be any graduation between older people who have no medical condition and those that are very unfortunate. It’s just age.”

Helpful Report

Posted 3 months ago

Dear Mr Richards, Thank you for your feedback, we are happy that we can offer travel insurance up to the age of 89 years with terms and conditions that both suit people with and without pre-existing medical conditions. We hope you have a lovely holiday.

Posted 2 months ago

“Straightforward to renew, covers core essentials, big jump in prices for 71yrs & more - why not a linear increase? Ski cover arbitrarily dropped from covered basic activities - why? Otherwise facilitates multiple worldwide travel.”

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Posted 3 months ago

Thank you for your feedback, sadly we cannot offer Winter Sports cover once an insured reaches the age of 71 year or over and the rates do increase with the 71- age banding, we wish you many more safe and happy trips while insured with us under your annual multi trip policy.

Posted 3 months ago

“Ho deciso di ristipulare la polizza con globelink perché ha alti massimali per spese sanitarie e personale liability. Quando abbiamo avuto un sinistro innpassato, ci hanno parzialmente rimborsato, ma il rapporto online con il servizio assistenza è complesso: è basato in Grecia e spesso tocca scrivere ripetutamente per ottenere risposta perché rispondono persone diverse. Per il sinistro non sono stata rimborsata del tutto a causa delle franchigie”

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Posted 7 months ago

We want to thank you for your feedback and choosing our company in the first instance. The Claims Handlers Healthwatch who are the Financial Conduct regulated appointed claims handler for our Globelink.EU travel insurance policies once the claims document is assessed your claim will have been resolved less any deductible excess that is shown on your certificate of insurance (unless the Excess Waiver option has been added) Once more thank you for your feedback and wish you the best for the future.

Posted 7 months ago

“Was the only option I found but I prefer not to do business with British people. Would have preferred an option from the European Union.”

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Posted 7 months ago

Thank you for the feedback and wish you many more safe and enjoyable trips while insured with us.

Posted 7 months ago

“Have been with Globelink for about 15 years and and never had to use it .”

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Posted 10 months ago

Thank you for your feedback and for continuing to choose Globelink Travel Insurance! We're glad to hear that you have had safe, successful trips while insured with us and we hope you have found our services clear and straightforward. If there's anything more we can do to earn those extra stars from you, please let us know. We're always striving to improve and provide the best experience for our customers. We hope you continue to safely and enjoy your future trips.

Posted 9 months ago

“You sent me an Email offering 10% discount 'Spring 24", but there was no mention of this when booking, even though we booked directly from the offer Email”

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Posted 11 months ago

Thank you for your review, the Spring24 discount code was sent to people who subscribed to our Mailing List for use to enter as a discount code when purchasing a policy before 5th April when buying your Globelink travel insurance online or over the phone for a 10% saving off any policy premium.

Posted 11 months ago

“not quickly answers not true call center in italian language can do better!”

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Posted 1 year ago

We will try to improve out call center. Thank you for your feedback

Posted 1 year ago

“I think it is very poor that the minute you turn 66 that your premium more than doubled regardless whether you are in great health or not.”

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Posted 1 year ago

Thank you for your feedback.

Posted 1 year ago

“I think it is very poor that the minute you turn 66 that your premium more than doubled regardless whether you are in great health or not.”

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Posted 1 year ago

Thank you for your feedback. Travel safe.

Posted 1 year ago

“Have the insurance every year. I purchase two policies. I had to ring to get some advice and person seemed very short with me. However the person did resolve what i needed to know I renewed that policy and then when i did the other one, it wouldn't allow me it kept reverting back to my policy so i had to ring again Unfortunately i recognised the same person voice who answered this time again very short”

Helpful Report

Posted 2 years ago

Thank you for your feedback. It’s very important for us to hear your views on the buying process and customer experience of Globelink Travel Insurance to help us improve our service, we are pleased we were able to assist you with your query.

Posted 2 years ago

“Not quite as good value for money as prior to the covid pandemic”

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Posted 2 years ago

It’s very important for us to hear your views on the buying process and customer experience of Globelink Travel Insurance to help us improve our service. We are also pleased we can include covid cover on all of our policies. Thank you for your feedback!

Posted 2 years ago

“why has the insurance doubled in price Shocking”

Helpful Report

Posted 2 years ago

Thank you for your feedback and sorry the price has increased for you. All Globelink prices have not doubled despite Covid impact. However, regrettably, prices do double for certain age categories and dependent on where and how long you travel. Please contact us at globelink@globelink.co.uk and we will aim to assist further.

Posted 2 years ago

“Method of payment was very difficult . It was only due to the help of Ibex Insurance staff in Almancil (Portugal)office that I was able to complete the transaction.”

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Posted 2 years ago

We always try to give the best customer service and we take note of your comments! We appreciate your review!

Posted 2 years ago

“Very good reviews on here.but none that have actually made a claim. I have and the customer service is really bad.been waiting since January,when we had to cancel our new year holiday due to covid.made numerous complaints and also phoned many times. When taking the insurance out ,I did find they were very helpful ,but when you claim you deal with a different company. Was hoping to use the money from the claim to go away for Easter. Next time I take out holiday insurance,I will check their claims process first.”

Helpful Report

Posted 2 years ago

We are so sorry to hear your claim has been delayed, as you are in the process of dealing with Collinson Insurance’s customer service team we must point out that as a regulated insurance intermediary Globelink are not involved in or have any authority for the insurance Company’s (Collinson) claims management. However, as a valued Globelink customer we will do whatever we can to support our clients. Please provide us with the claim number and details via a direct email to our administration office globelink@globelink.eu so that we can urgently escalate this back to them for an update to both you and us, of the status of this claim and what has happened to delay a settlement.

Posted 2 years ago

“This is the third time I have purchased the annual multi trip. Good price, easy to buy, helpful staff via email. Reasonable cover. Never had to claim so unable to comment on quality of policy or their claims department or process. Happy to date”

Helpful Report

Posted 3 years ago

Thank you for your feedback, Mr. David! It is very important for us to have our customers satisfied. Thank you for choosing us.

Posted 3 years ago

“I had no problems taking out or paying for my travel insurance. Fortunately I didn't have to use it so can't comment on the service itself.”

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Posted 3 years ago

Thank you for choosing Globelink Travel Insurance! We are happy to secure your trips.

Posted 3 years ago

“As I fortunately havent had a claim I cannot give a complete review but at least in the purchasing and clarity of the website it is easy to make a choice and advance with the insurance .”

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Posted 3 years ago

Thank you for choosing Globelink Travel Insurance! We are happy to secure your trips. Travel Safe!

Posted 3 years ago

“Policy wording still unclear and confusing, lack of clarity and too many 'get-out clauses' that tie you in knots. Otherwise good value and a good range of travel insurance options.”

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Posted 3 years ago

Thank you for your feedback, Mr. Matthew Baker! We’ll certainly take your opinion into consideration and do try to supply full information of the policy cover on the website for our customer to make an informed choice. Travel safe!

Posted 3 years ago

“The test is when things go wrong”

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Posted 3 years ago

“The test is when things go wrong”

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Posted 3 years ago

Thank you for your review! Unfortunately, we can’t get a clear understanding of what exactly caused your review. Travel safe!

Posted 3 years ago

Globelink International Travel Insurance is rated 4.6 based on 1,894 reviews