Globelink International Travel Insurance Reviews

Name: Globelink International Travel Insurance
Address: Alpi House, Suite 2, East Wing, Alpi House, Suite 2, East Wing, Basildon, Essex
Rating: 4.57

4.6 Rating 1,900 Reviews

94 %

of reviewers recommend Globelink International Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 1,900 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Globelink International Travel Insurance:

Travel insurance for travellers & holidaymakers living in the UK & EU countries. We are a part of the Know before you go campaign, initiated by the FCO, participating in different events and trying to make travellers' lives safer, warning them about troubles and giving travelling advice.

Visit Website

Phone:

01353 699082

Email:

info@globelink.co.uk

Location:

Alpi House, Suite 2, East Wing,
Alpi House, Suite 2, East Wing
Basildon, Essex
SS14 3HJ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Not needed to claim yet but competitive price and medical declaration not too lengthy”

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Posted 9 years ago

Thank you for choosing our services Miss Whitburn. Enjoy your trip!

Posted 9 years ago

“efficient and LwYs helpful to be able to do t his all online”

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Posted 9 years ago

Thank you Miss Crowe and we glad you found our online renewal system easy to use.

Posted 9 years ago

“Easy forms to complete and understand.”

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Posted 9 years ago

Thank you Mrs. Edmunds for choosing to use us as your travel insurance provider. Have a nice trip!

Posted 9 years ago

“I had wanted to add photographic and computer cover to the insurance but was unable to proceed. Tried several times then gave up”

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Posted 9 years ago

Dear Mr. Williamson Fa, Thank you for the feedback. This might be due to the technical difficulties that sometimes occur. Our team member will contact you via email to investigate this issue or you can give us a quick call in the office and we will be happy to help. We wish you a great and safe trip!

Posted 9 years ago

“By far the cheapest quote. But the proof of the pudding will be seen if we have to make a claim.”

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Posted 9 years ago

Thank you for your feedback Mr. Wilde. We wish you many safe and pleasant trips.

Posted 9 years ago

“Helpful and efficient a smooth transaction.”

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Posted 9 years ago

Thank you for your positive feedback Mr. Baker. Travel safe!

Posted 9 years ago

“Very helpful so far so good.”

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Posted 9 years ago

Thank you Mr. Kimlin. Travel safe!

Posted 9 years ago

“I have used Globelink for a number of years & found the web site very easy to use. Luckily we have never had to claim so I am unable to write a review of any ongoing service”

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Posted 9 years ago

Dear Mr. Dickman, Thank you for sharing your opinion and continuing to use our services. We wish you many more safe trips!

Posted 9 years ago

“Straightforward and easy to purchase”

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Posted 9 years ago

Thank you for your positive feedback Mr. Sadler. Enjoy your trip!

Posted 9 years ago

“It's a good site, but I haven't use it yet...”

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Posted 9 years ago

Dear Miss Marracino, Thank you for choosing Globelink Travel Insurance and for your feedback. Travel safe!

Posted 9 years ago

“Very easy and quick to re insure.”

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Posted 9 years ago

Thank you Mr. Hall and we are pleased you found our online renewal system simple to use, have a good trip.

Posted 9 years ago

“Very easy to use and to follow the guidance for renewing our travel insurance.”

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Posted 9 years ago

Dear Mrs. Cort, Thank you for renewing with Globelink Travel Insurance and we are pleased you found the online renewal process simple and effective. We wish you many safe and pleasant trips.

Posted 9 years ago

“When I managed to get through on the phone I was told that the company would phone back. Much to my disappointment nothing happened until I managed to get through 2 days later. I felt very let down that the company didn't have the good manners to return my call. However Mrs T. Paul dealt with my renewal very efficiently and restored my faith in the company. I would like to express my thanks to her for her prompt action.”

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Posted 9 years ago

Dear Mrs. Smith, I am sorry the team did not give you an immediate call back after you left us the message but I am happy to hear your policy was renewed successfully and for using our service for all these years.

Posted 9 years ago

“Good, easy to use and well priced.”

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Posted 9 years ago

Dear Ms. Cowie, Thank you for the feedback. Have a great trip!

Posted 9 years ago

“As a previous customer on the 23rd of Feb: via email I requested a discount code for further Insurance, heard nothing so rang your office and was told to apply by email! already had! So on the 25th of Feb: took out the necessary Insurance cover applying via an existing customer and received a discount, which your staff had not identified I could do, having still not had a reply to original email and never will!!”

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Posted 9 years ago

Dear Mr. Green, All emails are dealt with daily and we can be contacted via the website on the “Contact Us” link so I cannot explain the delay handling your request. I hope you have an enjoyable trip and travel safe.

Posted 9 years ago

“We have bought our travel insurance from Globelink for many years. On this occasion we needed to ask advice and found the member of staff we spoke to very helpful.”

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Posted 9 years ago

Dear Mrs. Sayers, Thank you for your loyalty. We are happy to know you found our customer service helpful and efficient. Travel safe!

Posted 9 years ago

“My wife and I have used Globelink in the past and never had any problems. Thank God we have never had to make a claim and hope we never will. We had always found them to be helpful polite and sympathetic to our needs with an easy ear and a calm cheerfulness. Yesterday however after several abortive attempts to input the relevant info we gave up and rang them direct. The young lady with whom my wife spoke was officious and too quick, barely giving my wife time to explain our needs. She talked over my wife several times and mistakes were made on their part. Eventually after several emails and expensive telephone calls. as we live in Spain to and fro we got everything we needed but we were uncomfortable with the way in which our calls were handled. This is the only time we experienced any kinds of problems I might add. My wife was a senior employee of a large international travel insurance company so she knows what to do etc. but was left somewhat underwhelmed.”

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Posted 9 years ago

Dear Mr. Smith, Thank you for your feedback, I am sorry you encountered problems obtaining the necessary documentation from the medical screening company and we will be passing your comments directly back to them. We hope you have a safe and enjoyable trip.

Posted 9 years ago

“Just regarding ease of on-line renewal...good. Other features not tested yet. I enjoy the Globelink newsletters. Please state the previous year's premium, and proposed increase, when notifying renewal.”

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Posted 9 years ago

Dear Mr. Rogers, Thank you for the feedback. Your opinion is very important for us, our premiums have not changed for the last 2 years but we will of course notify you on your next renewal if your renewal price increases. Travel safe!

Posted 9 years ago

“Dear Globelink Your personnel were always most helpful and polite. The service was rapid and helpful. However it was too expensive and could have been a third less or so.”

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Posted 9 years ago

Dear Miss Pond, We always do our best to provide excellent customer service. Thank you for your feedback. Have a great trip!

Posted 9 years ago

“The process of obtaining cover and medical vetting is fast, effective and the cover comprehensive but in truth the proof of the pudding is in the eating. One can only offer a real critique of an insurance company after you have had to ask them for assistance and to date I have not had to call on my Globelink insurance. However I hope that should I need them in the future they will fulfil their obligations under the insurance as effectively as they sell it in the first place but I always appreciate the peace of mind insurance offers.”

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Posted 9 years ago

Dear Mr. Belton, Thank you for these kind words. We value your opinion and wish you many safe and pleasant trips!

Posted 9 years ago

Globelink International Travel Insurance is rated 4.6 based on 1,900 reviews