Globelink International Travel Insurance Reviews

Name: Globelink International Travel Insurance
Address: Alpi House, Suite 2, East Wing, Alpi House, Suite 2, East Wing, Basildon, Essex
Rating: 4.57

4.6 Rating 1,882 Reviews

94 %

of reviewers recommend Globelink International Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 1,882 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Globelink International Travel Insurance:

Travel insurance for travellers & holidaymakers living in the UK & EU countries. We are a part of the Know before you go campaign, initiated by the FCO, participating in different events and trying to make travellers' lives safer, warning them about troubles and giving travelling advice.

Visit Website

Phone:

01353 699082

Email:

info@globelink.co.uk

Location:

Alpi House, Suite 2, East Wing,
Alpi House, Suite 2, East Wing
Basildon, Essex
SS14 3HJ

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Globelink International Travel Insurance 5 star review on 10th June 2023

Jamie

Globelink International Travel Insurance 5 star review on 23rd June 2022

Gordon Ashurst & Christine Ashurst

Globelink International Travel Insurance 5 star review on 6th June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 2nd June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 17th February 2022

Carolandrichardinspain.

Globelink International Travel Insurance 5 star review on 7th May 2021

Gordon & Christine Ashurst

Anonymous

Anonymous // 01/01/2019

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English

“Good, easy to use and well priced.”

Helpful Report

Posted 8 years ago

Dear Ms. Cowie, Thank you for the feedback. Have a great trip!

Posted 8 years ago

“Excellent service & value for money”

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Posted 8 years ago

Thank you Mr. Chilvers and travel safe!

Posted 8 years ago

“As a previous customer on the 23rd of Feb: via email I requested a discount code for further Insurance, heard nothing so rang your office and was told to apply by email! already had! So on the 25th of Feb: took out the necessary Insurance cover applying via an existing customer and received a discount, which your staff had not identified I could do, having still not had a reply to original email and never will!!”

Helpful Report

Posted 8 years ago

Dear Mr. Green, All emails are dealt with daily and we can be contacted via the website on the “Contact Us” link so I cannot explain the delay handling your request. I hope you have an enjoyable trip and travel safe.

Posted 8 years ago

“Ok”

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Posted 8 years ago

Have a great trip Mr. Usman!

Posted 8 years ago

“Excellent customer service. Website easy to understand. Good, inexpensive cover. I have never had to claim but would expect the service to be equally good if I had to do so.”

Helpful Report

Posted 8 years ago

Dear Ms. Hart, Thank you for choosing Globelink Travel Insurance. We are happy to know you were satisfied with our service and look forward to insuring you in future.

Posted 8 years ago

“Fully comprehensive Insurance for everyone.”

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Posted 9 years ago

Thank you for your feedback Mrs. Webster and have a great trip!

Posted 8 years ago

“Easy to use site, would recommend it”

Helpful Report

Posted 9 years ago

Thank you Mrs. Warren, we are happy your found our online purchase system simple and easy to use. We wish you an enjoyable trip!

Posted 8 years ago

“surprisingly easy to book travel insurance and half the cost of booking with airline at the time of choosing flights. As an ex-pat it is important to have a company that doesn't care if you live in the UK! Just hope I'm not disappointed if I should need to make a claim. Oh, why did I need to print off 23 sheets of T & C's ? ! T Hubball.”

Helpful Report

Posted 9 years ago

Dear Mr. Hubball, Thank you for this positive feedback. As we are authorised and regulated by the Financial Conduct Authority it is a regulatory part of the sale that we supply you with all the necessary documentation relating to your certificate of insurance and provide details of its full cover and key facts.

Posted 8 years ago

“We have bought our travel insurance from Globelink for many years. On this occasion we needed to ask advice and found the member of staff we spoke to very helpful.”

Helpful Report

Posted 9 years ago

Dear Mrs. Sayers, Thank you for your loyalty. We are happy to know you found our customer service helpful and efficient. Travel safe!

Posted 8 years ago

“We have been insured with Globelink for traveling for the past 7 to 8 years and on the occasion that we needed to claim we found them very good and straightforward.”

Helpful Report

Posted 9 years ago

Dear Mr. Rudkin, Thank you for again choosing Globelink Travel Insurance. We are glad to know your claim was successfully settled and wish you many more safe trips.

Posted 8 years ago

“My wife and I have used Globelink in the past and never had any problems. Thank God we have never had to make a claim and hope we never will. We had always found them to be helpful polite and sympathetic to our needs with an easy ear and a calm cheerfulness. Yesterday however after several abortive attempts to input the relevant info we gave up and rang them direct. The young lady with whom my wife spoke was officious and too quick, barely giving my wife time to explain our needs. She talked over my wife several times and mistakes were made on their part. Eventually after several emails and expensive telephone calls. as we live in Spain to and fro we got everything we needed but we were uncomfortable with the way in which our calls were handled. This is the only time we experienced any kinds of problems I might add. My wife was a senior employee of a large international travel insurance company so she knows what to do etc. but was left somewhat underwhelmed.”

Helpful Report

Posted 9 years ago

Dear Mr. Smith, Thank you for your feedback, I am sorry you encountered problems obtaining the necessary documentation from the medical screening company and we will be passing your comments directly back to them. We hope you have a safe and enjoyable trip.

Posted 8 years ago

“Excellant service and very reasonable costs. I do get confused sometimes as to which email address I should send queries etc.”

Helpful Report

Posted 9 years ago

Dear Mrs. Kilford, Thank you for the feedback. Sending queries is easy through the “Contact us” form on our website. Have a great trip!

Posted 8 years ago

“The lady I spoke to could not have been more helpful. She had a pleasant disposition and quite happily discussed my travel insurance needs. Will come back to Globelink in Future.”

Helpful Report

Posted 9 years ago

Dear Mr. Checkley, It was our pleasure to solve your questions. Thank you for your kind words and we look forward to insuring your future trips.

Posted 8 years ago

“Very prompt with a quote and finalising my policy - very solution-oriented! thanks”

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Posted 9 years ago

Dear Ms. West, Thank you for your positive feedback and for choosing Globelink Travel Insurance. Travel safe!

Posted 8 years ago

“The website is not the most simple to negotiate and different to go back and add things or to create two different types of insurance in one transaction. It is what it is however in the medical terms some of the more minor illnesse such as controlled blood pressure and maybe controlled diabetes could be covered for with a few limitations.”

Helpful Report

Posted 9 years ago

Dear Mrs. Doyle, Thank you for the feedback. We are constantly working on our website improvements to make it user-friendly and easy to use and have a list of “No Screen” medical conditions which are covered as standard. We wish you to have a safe and memorable trip!

Posted 8 years ago

“I'm waiting for all documents for my holiday insurance to arrive. If you send it by e mail I'll down load them. Jean Bennett”

Helpful Report

Posted 9 years ago

Dear Mrs. Bennett, The full Travel insurance documents are sent to you by email immediately after the purchase. If you are still having problems with the email please contact us and we can check your details and if needed arrange the documents to be sent by another method.

Posted 9 years ago

“This is the second time I've reviewed my policy and the process seems simpler now, but renewing on-line is always relatively straight-forward. The medical screening staff are also pleasant and knowledgeable, and you don't have to wait for ever to speak to someone.”

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Posted 9 years ago

Dear Mrs. McGrath, We appreciate your feedback and are pleased you found our service easy to use and efficient. We hope you have many amazing trips!

Posted 9 years ago

“Just regarding ease of on-line renewal...good. Other features not tested yet. I enjoy the Globelink newsletters. Please state the previous year's premium, and proposed increase, when notifying renewal.”

Helpful Report

Posted 9 years ago

Dear Mr. Rogers, Thank you for the feedback. Your opinion is very important for us, our premiums have not changed for the last 2 years but we will of course notify you on your next renewal if your renewal price increases. Travel safe!

Posted 9 years ago

“Easy to book, reasonable prices, have booked with them before.”

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Posted 9 years ago

Thank you Mr. Binks, we are happy you find our system easy to use and thank you for your loyalty. Travel safe!

Posted 9 years ago

“Dear Globelink Your personnel were always most helpful and polite. The service was rapid and helpful. However it was too expensive and could have been a third less or so.”

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Posted 9 years ago

Dear Miss Pond, We always do our best to provide excellent customer service. Thank you for your feedback. Have a great trip!

Posted 9 years ago

Globelink International Travel Insurance is rated 4.6 based on 1,882 reviews