Globelink International Travel Insurance Reviews

Name: Globelink International Travel Insurance
Address: Alpi House, Suite 2, East Wing, Alpi House, Suite 2, East Wing, Basildon, Essex
Rating: 4.57

4.6 Rating 1,881 Reviews

94 %

of reviewers recommend Globelink International Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 1,881 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Globelink International Travel Insurance:

Travel insurance for travellers & holidaymakers living in the UK & EU countries. We are a part of the Know before you go campaign, initiated by the FCO, participating in different events and trying to make travellers' lives safer, warning them about troubles and giving travelling advice.

Visit Website

Phone:

01353 699082

Email:

info@globelink.co.uk

Location:

Alpi House, Suite 2, East Wing,
Alpi House, Suite 2, East Wing
Basildon, Essex
SS14 3HJ

Write Your review

Tell us how Globelink International Travel Insurance made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Globelink International Travel Insurance 5 star review on 10th June 2023

Jamie

Globelink International Travel Insurance 5 star review on 23rd June 2022

Gordon Ashurst & Christine Ashurst

Globelink International Travel Insurance 5 star review on 6th June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 2nd June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 17th February 2022

Carolandrichardinspain.

Globelink International Travel Insurance 5 star review on 7th May 2021

Gordon & Christine Ashurst

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Renewed yet again, thanks to Tracey who sorted out a glitch at my end with admirable swiftness and efficiency. Never had to claim - but peace of mind is what we get from this policy.”

Helpful Report

Posted 8 years ago

Thank you for continually choosing Globelink as your travel insurance provider and for sharing your opinion, we are always happy to help. Travel safe!

Posted 8 years ago

“Easy to arrange & gives peace of mind. Excellent product, Thanks”

Helpful Report

Posted 8 years ago

Thank you for such positive feedback. Enjoy your trip!

Posted 8 years ago

“Paid my dental bill when I was in South Africa needing treatment without any complications”

Helpful Report

Posted 8 years ago

Dear Mrs. Pritchard, It's great to know your claim was successfully settled and you are satisfied with our work.

Posted 8 years ago

“Buying the insurance was easy and the price was good, when I needed treatment in the USA getting the treatment was not easy because we had to contact someone called Mayday this process was very difficult i.e phone kept ringing no one answered it. Eventually I did get treatment and gave the details to the hospital as we were instructed by Mayday. Now before I go any further the insurance policy says "contact the 24 hour emergency assistance service do not try to find your own solution" I was lying unconscious on the floor bleeding from a head wound and my wife was phoning your emergency number and getting no response, this not acceptable. Eventually I had my treatment and was sent back to the hotel. This treatment was on the 18/05/2015. When we arrived home after the holiday my wife filled in various forms on the internet and was informed the claim ($724-00) would be paid. In the December of 2015 we received a letter from the hospital stating the claim had not been paid and that they would be pursuing us for the money. We contacted the claims department and they said we had to fill all the forms in again which they sent through the post this time we complied with this and thought that would be the end of it. Two months later we had another threatening letter asking for the money, I phoned Reactive Claims (February) and they assured me the claim would be paid in a few days. I received another letter from the hospital and I phoned Reactive Claims on 23rd March and was told the bill had been paid. Received more threatening letters from the hospital phoned Reactive Claims on 18th August (spoke to Amber) and was told the bill was paid on the 5th August. So I was told the bill was being paid in February, that it was already paid on the 23rd March and then was told it was paid on the 5th of August, do Reactive Claims really know what they are doing. My wife and I should not have this amount of hassle over a claim.”

Helpful Report

Posted 8 years ago

Dear Mr. Rands, thank you for the feedback which we do value and we are so sorry to hear of your injury and subsequent difficulties. Mayday provide a 24 hour service and are successfully contacted by thousands of customers each year, we will check why you had issues calling them. Regarding the hospital bills, unfortunately it is a notoriously unpleasant trait of US hospitals to persistently chase and threaten patients for bill payment. This can happen even after bills are paid due to poor communication with their automated credit control systems. We agree with you that you should expect a hassle-free claims service - which is what our Medical Assistance and Claims Handlers usually provide - and we are sorry that this didn’t happen for you on this occasion. Please don’t hesitate to contact us further if you wish on info@globelink.co.uk / +44 (0)1353 699082

Posted 8 years ago

“The first time that I took travel insurance with Globelink was for a single trip to the US. I had a medical problem that needed treatment whist I was in the US and when I returned to my home in France, the claim was settled very quickly and I was fully reimbursed for the medical expenses that I had incurred. Hence, I have now taken out an annual plan for worldwide cover.”

Helpful Report

Posted 8 years ago

We are so glad to hear that you liked our service. Thank you for choosing our insurance for a second time! We will do our best to ensure that your future vacations will be safe and worry-free at the same time.

Posted 8 years ago

“Easy access”

Helpful Report

Posted 8 years ago

Thank you Mrs. Breheny. Travel safe!

Posted 8 years ago

“Easy to book online. Immediate confirmation. Follow up email and text. Could not be easier.”

Helpful Report

Posted 8 years ago

Dear Mrs. Brazier, Thank you for taking your review. We try our best to make our website easy to follow and informative. Enjoy your trip!

Posted 8 years ago

“Website clear and easy to follow.”

Helpful Report

Posted 8 years ago

Thank you Mrs. Marriott. Have a great trip!

Posted 8 years ago

“Quick efficient and helpful”

Helpful Report

Posted 8 years ago

Thank you! Have a nice and safe trip!

Posted 8 years ago

“The website was very easy to manipulate your way through. The price was acceptable compared to others I viewed.”

Helpful Report

Posted 8 years ago

Dear Ms. Kaye, We are pleased you found the purchase of the insurance simple but with good cover at a reasonable price.

Posted 8 years ago

“simple to use on line and able to read conditions clearly”

Helpful Report

Posted 8 years ago

Thank you! Have a great trip!

Posted 8 years ago

“Insurance cost about same as last year!”

Helpful Report

Posted 8 years ago

Thank you for choosing Globelink Travel Insurance. We wish you a safe trip.

Posted 8 years ago

“Renewed again after years of being with them ????”

Helpful Report

Posted 8 years ago

Thank you for your continued purchase Mrs. Scarfe. We appreciate it.

Posted 8 years ago

“Website confused me when I wanted to remove winter holiday cover. The price didn't seem to change.”

Helpful Report

Posted 8 years ago

Dear Mr. Brown, Thank you for your feedback. Winter Sports cover is included free on some annual multi-trip policies and can’t be removed. Please, call +44 (0) 1353 699082 if you have any questions and we will be happy to help.

Posted 8 years ago

“I have never had to make a claim but the advantage to me of using Globelink is that it is an easy way for me, living in Spain, to be able to obtain reasonable travel insurance”

Helpful Report

Posted 8 years ago

Thank you for choosing Globelink and for sharing your opinion. We wish you a safe trip.

Posted 8 years ago

“Range of products and easy to set up”

Helpful Report

Posted 8 years ago

Thank you for your positive feedback. Enjoy your trip!

Posted 8 years ago

“My cover was at a good price for my age and pre exising medical conditions. Very fast service. I live in Southern Spain. Overall, excellent.”

Helpful Report

Posted 8 years ago

Thank you for your positive feedback Mr. Slaney. We are happy that you are satisfied with Globelink and wish you a safe trip.

Posted 8 years ago

“Since we have not yet travelled I cannot say. I'll get back to you after our trip.”

Helpful Report

Posted 8 years ago

Thank you for choosing Globelink as your travel insurance provider Mr. Kulton. Have a safe trip!

Posted 8 years ago

“WONDERFUL TO BE ABLE TO SPEAK TO SOMEONE ON THE FIRST RING OF THE PHONE, Very Polite and a wonderful price and so lucky that I can find an insurance for someone my age I hope to use you for many years Thank You”

Helpful Report

Posted 8 years ago

Thank you for choosing Globelink Travel Insurance Mrs. Perestrelo-Saynor. We aim to provide the highest level of service to our customers and wish you a safe trip.

Posted 8 years ago

“Good price, I use you every three months. On the occasion I have needed to make a claim you have been very helpful.”

Helpful Report

Posted 8 years ago

Thank you for your continued loyalty to Globelink Travel Insurance. We are glad to know your claim was handled well and wish you many more safe trips.

Posted 8 years ago

Globelink International Travel Insurance is rated 4.6 based on 1,881 reviews