Globelink International Travel Insurance Reviews

Name: Globelink International Travel Insurance
Address: Alpi House, Suite 2, East Wing, Alpi House, Suite 2, East Wing, Basildon, Essex
Rating: 4.57

4.6 Rating 1,882 Reviews

94 %

of reviewers recommend Globelink International Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 1,882 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Globelink International Travel Insurance:

Travel insurance for travellers & holidaymakers living in the UK & EU countries. We are a part of the Know before you go campaign, initiated by the FCO, participating in different events and trying to make travellers' lives safer, warning them about troubles and giving travelling advice.

Visit Website

Phone:

01353 699082

Email:

info@globelink.co.uk

Location:

Alpi House, Suite 2, East Wing,
Alpi House, Suite 2, East Wing
Basildon, Essex
SS14 3HJ

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Globelink International Travel Insurance 5 star review on 10th June 2023

Jamie

Globelink International Travel Insurance 5 star review on 23rd June 2022

Gordon Ashurst & Christine Ashurst

Globelink International Travel Insurance 5 star review on 6th June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 2nd June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 17th February 2022

Carolandrichardinspain.

Globelink International Travel Insurance 5 star review on 7th May 2021

Gordon & Christine Ashurst

Anonymous

Anonymous // 01/01/2019

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English

“Slightly annoying the up selling of additional features”

Helpful Report

Posted 9 years ago

Dear Mrs. Toms, additional features such as the excess waiver option are offered, if required as part of the purchase, but we do hope that with a simple “No Thanks” option this keeps the Added Cover Options to a minimum.

Posted 9 years ago

“Globe link provided a very good service, keep it up”

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Posted 9 years ago

Thank you Mr. Bailey. Enjoy your trip!

Posted 9 years ago

“Easy to obtain quote and very affordable. Handy option for an Australian living in the UK.”

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Posted 9 years ago

Dear Mr. Sandstrom, Thank you for sharing your opinion, it means much to us and we have always been proud of the Australian, New Zealand and South African resident option on our policy. Travel safe!

Posted 9 years ago

“excellent, efficient service”

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Posted 9 years ago

Thank you Mrs. Larkin.

Posted 9 years ago

“Took advice by telephone and then bought travel insurance through website. Helpful advice and straightforward online purchase, including download of all documentation etc.”

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Posted 9 years ago

Dear Mr. Adam-Swales, We thank you for choosing our services and are pleased you found the purchase simple and easy to do. Have a impressive and safe trip!

Posted 9 years ago

“Easy to book. Thank you for your service.”

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Posted 9 years ago

Thank you for your feedback Ms. Smith.

Posted 9 years ago

“Could not renew my policy online much to my disappointment. There was an error occurring where I would select the 18-50 age bracket at step 1, then at step 4 I would enter my DOB being 1986, the error being these don't match - what garbage. Hence I sent in a help request from your website - no contact for 3 days until I finally managed to ring through myself. The first number provided on the website is garbage and the answering machine dialogue sounds like they lady is not that interested in your service. FYI the hours provided aren't extensive. I rang the second phone number which was recommended in the voice mail. This worked. I managed to renew my policy, however the lady on the phone couldn't get rid of me fast enough, and in the process the policy I wanted was not actually the one I received.”

Helpful Report

Posted 9 years ago

Dear Mr. Walsgott, We sorry to hear you were not happy with the insurance renewal process, the office is not currently open at weekends however, the website is available 24 hours and is usually able to provide a travel insurance policy immediately and claims contact details if needed. I can see from our records only one email from yourself received on a Monday at 19.46 asking for a call on your mobile number, this was made to you on Tuesday morning, your policy was purchased from your subsequent return call to the office and was issued based upon the same details and trip duration as your current Annual Multi trip policy as summarised on your earlier renewal letter. Upon receipt of the Travel Insurance documentation we do ask every client to check the details are correct and make sure you are happy with your purchase, when you notified us via email you wanted a change in your new travel insurance policy, this implemented immediately and was cancelled and re-issued with your new travel plans with 2 hours of receipt of the initial email request.

Posted 9 years ago

“Great travel insurance and at a good price. The staff is very helpful and when I had the claim they made sure they went out of their way to help me. Defintely recommend”

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Posted 9 years ago

Dear Ms. Veiluva, Thank you for choosing Globelink services. We value your opinion and are glad we were able to help.

Posted 9 years ago

“I needed travel insurance for Australia and, as I have an annual insurance for European travel I used Globelink. The site is easy to follow, all my questions were answered in the text, and it didn't take too long to get the certificate. I am very pleased with Globelink but, I have never made a claim. Hopefully I will never have to review that side of the company. On my experiences so far, I have no reason to think that might be difficult. Ric”

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Posted 9 years ago

Dear Mr. Giner, Thank you for choosing Globelink Travel Insurance. We work to provide the highest level of service to our customers and hope your trip is both safe and worry-free.

Posted 9 years ago

“quick easy to use website”

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Posted 9 years ago

Thank you Mr. Oliver. Travel safe!

Posted 9 years ago

“Very user friendly website. The additional screening people were very friendly and helpful. Overall a very satisfactory experience.”

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Posted 9 years ago

Dear Mr. Lavin, Thank you for your positive feedback. We are pleased you found our staff both professional but friendly look forward to ensure your future trips.

Posted 9 years ago

“I was dealt with promptly and efficiently. The lady I spoke to was very knowledgeable and helpful and answered all my queries.”

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Posted 9 years ago

Dear Mrs. Burgess, Thank you for choosing Globelink Travel Insurance. We always try to give excellent customer service and hope you have many safe and enjoyable trips.

Posted 9 years ago

“Very easy to do. Competitive prices. All print outs are self explanatory”

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Posted 9 years ago

Thank you Mr. Marshall, we do our best to ensure a simple purchase of our travel insurance policy. Have a great trip!

Posted 9 years ago

“We have used Globelink for a number of years. We always get a quick email with the certificate of insurance. However we have never had to claim from them.”

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Posted 9 years ago

Dear Mr. Poole, We thank you for your loyalty and this positive feedback. We hope you have many more safe and enjoyable trips.

Posted 9 years ago

“I have been using Globelink for many years now for my annual travel insurance. When I have needed to contact them they have always been really helpful and I would not hesitate to recommend them.”

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Posted 9 years ago

Dear Mrs. Duarte, Thank you for your loyalty, feedback and recommendations, we always do our very best to help. We wish you many safe trips!

Posted 9 years ago

“The lady that renewed our insurance was very efficient and helpful.”

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Posted 9 years ago

Thank you Mr. Clayton for sharing your opinion, we always do our best to help. Travel safe!

Posted 9 years ago

“Easy online application. Staff very quick to respond when contacted online and also very helpful.”

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Posted 9 years ago

Thank you Mr. Hart. We always try respond quickly to questions or queries and hope that you have a safe trip!

Posted 9 years ago

“cheers good value and advice over the phone was great”

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Posted 9 years ago

Thank you Mr. Robinson for your review and have a safe trip.

Posted 9 years ago

“I have been with Globelink for 5 years now for my Travel Insurance. I live in Spain so this services covers me as an ex-pat. The staff are always helpful - I had worldwide cover for the first 4 years as my Mother lived in America but now I am just covered for Europe as my Mother is living back in the UK - there was no problem and the staff were helpful in advising me. I just renewed (by coincidence this week) and also had to advise of age related health conditions which were accepted. Any claims are dealt with quickly and without fuss. Would always recommend Globelink. I did check with other companies for comparison but the customer service and the waiver for excess keeps me here with Globelink every time.”

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Posted 9 years ago

Dear Mrs. Harris, Thank you for your positive feedback and for your loyalty. We do aim at providing the highest level of customer support to our clients. Travel safe with Globelink!

Posted 9 years ago

“The website is user friendly. However as an Aussie having purchased a single trip of seven month worldwide insurance inclusive of repatriation to Australia if the need arises. It seems that this can only occur from an EU country. What happens if we are in CANADA???? Surely repatriAtion to the home country should be from anywhere in the world! Or I not reading it correctly! We have used Globlink a few times and have been pleased with the service.”

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Posted 9 years ago

Dear Mr. Gilbey, The Guaranteed Repatriation is applicable, if needed, at any point during your insured policy period but we do hope you have a safe and trouble-free trip!

Posted 9 years ago

Globelink International Travel Insurance is rated 4.6 based on 1,882 reviews