Globelink International Travel Insurance Reviews

Name: Globelink International Travel Insurance
Address: Alpi House, Suite 2, East Wing, Alpi House, Suite 2, East Wing, Basildon, Essex
Rating: 4.57

4.6 Rating 1,843 Reviews

94 %

of reviewers recommend Globelink International Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 1,843 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Globelink International Travel Insurance:

Travel insurance for travellers & holidaymakers living in the UK & EU countries. We are a part of the Know before you go campaign, initiated by the FCO, participating in different events and trying to make travellers' lives safer, warning them about troubles and giving travelling advice.

Visit Website

Phone:

01353 699082

Email:

info@globelink.co.uk

Location:

Alpi House, Suite 2, East Wing,
Alpi House, Suite 2, East Wing
Basildon, Essex
SS14 3HJ

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Globelink International Travel Insurance 5 star review on 10th June 2023

Jamie

Globelink International Travel Insurance 5 star review on 23rd June 2022

Gordon Ashurst & Christine Ashurst

Globelink International Travel Insurance 5 star review on 6th June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 2nd June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 17th February 2022

Carolandrichardinspain.

Globelink International Travel Insurance 5 star review on 7th May 2021

Gordon & Christine Ashurst

Anonymous

Anonymous // 01/01/2019

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English

“Top notch as always over the decades we have used them. Highly Recommended”

Helpful Report

Posted 1 month ago

Your unwavering support over the years truly warms our hearts. We're incredibly grateful to have been part of your journey for so long, and it's wonderful to hear that our service continues to meet your expectations. Thank you for your high recommendation—it means the world to us. Here's to many more years of adventures together. Safe and happy travels!

Posted 1 month ago

“Buying is fine, used them for several years, but never claimed, so experience of the tricky bit is unknown. I wish you could establish an account, it would make repeat policy applications easier.”

Helpful Report

Posted 1 month ago

Thank you for being a loyal customer over the years! We're pleased to hear that your purchasing experience has been smooth. We appreciate your suggestion about creating an account feature to make renewals easier. Great news—this improvement is on its way and will be available to our customers in the near future. Your feedback is invaluable to us as we strive to enhance our services. Wishing you many safe and wonderful journeys ahead!

Posted 1 month ago

“Till now everything transparent Good”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience with us! It's wonderful to know that you've been satisfied with our services so far. Your trust means a lot to us, and we're committed to keeping things clear and straightforward for you. Wishing you many safe and enjoyable travels ahead!

Posted 1 month ago

“Being of senior years and not very good at modern technology, I found it difficult to follow the website. I turned to chat but they did not understand my questions and I realised they were not an actual person. I went to Google to find out a phone number I could call from Spain where I live. I found several but they all came up as not recognised. I then tried an old UK number I had stored on my phone and this time I got through to a lovely lady who was so helpful and had good customer care skills and quickly helped me renew my policy on the phone. I wish I could remember her name. She deserves recognition.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience with us. We're sorry to hear that you had difficulty reaching us initially, but we're delighted that you connected with our helpful team member Tracey who made the renewal process easier for you. You may have found some of our old Link numbers that have come up in Google which have not been in use since 2020. We'll make sure to pass along your kind words to the team member who assisted you. Your satisfaction is very important to us, and we're committed to making our services accessible to everyone. Wishing you many safe and enjoyable travels ahead!

Posted 1 month ago

“Quick, easy & value for money”

Helpful Report

Posted 1 month ago

We're so glad to hear that you're happy with your experience! It's fantastic to know we could provide exactly what you needed. Thank you for choosing us—we truly appreciate your support. Wishing you wonderful adventures ahead!

Posted 1 month ago

“Very easy to use the site, and written in plain language. More importantly when I had to make a claim it was straightforward and quick.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience with us! It's wonderful to hear that our website was easy for you to navigate and that everything was clear and straightforward. We're especially glad that when you needed to make a claim, the process was smooth and efficient. Your peace of mind is incredibly important to us. We're grateful to have you as a part of our community and look forward to supporting you on all your future travels. Safe and happy journeys ahead!

Posted 1 month ago

“Quick user-friendly website to get insurance product for our needs”

Helpful Report

Posted 1 month ago

We're so grateful for your feedback! It's wonderful to hear that our platform helped you find the right coverage with ease. Making the process smooth and stress-free is what we aim for, so your words mean a lot to us. Thank you for choosing us to be part of your travel plans. Wishing you many safe and memorable adventures ahead!

Posted 1 month ago

“It's a very easy and quick process to get decent holiday insurance.”

Helpful Report

Posted 1 month ago

Thank you for your feedback! We're thrilled to hear that you found our process straightforward and efficient. It’s great to know that getting the right coverage for your holiday was hassle-free. Your satisfaction is our priority, and we wish you many safe and enjoyable travels ahead!

Posted 1 month ago

“When renewing my Annual policy I found it a bit confusing on the front page as to which one to select 🤔”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience with us. We're sorry to hear that renewing your policy wasn't as straightforward as it should be, from logging into the website to renew you are asked to select this year geographical travel area and longest single trip duration again just in case there are any changes to these in the fourth coming 12 months period of insurance.. Your feedback is important, and we'll work on making our website clearer and more user-friendly. We truly appreciate your continued trust and wish you safe and happy travels ahead!

Posted 1 month ago

“My friend recommended Globelink for my travel insurance and I have been very happy with it. I straightforward application form and I was able to complete it quickly”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience! We're delighted that a friend's recommendation brought you to us and that you found our process smooth and efficient. Knowing that you're happy with your choice truly makes our day. We're here to support you on all your future adventures. Safe and wonderful travels ahead!

Posted 1 month ago

“Very good people to deal with, very helpful, polite and knowledgeable”

Helpful Report

Posted 1 month ago

Thank you so much for your kind words! It’s fantastic to hear that our team provided you with helpful, polite, and knowledgeable service. We take pride in making sure every customer feels supported and well-informed. Your satisfaction is incredibly important to us, and we're glad we could make a positive difference in your experience. Wishing you many safe and enjoyable travels ahead!

Posted 1 month ago

“Website has inconsistencies in what is included/ excluded. Customer support is very responsive and clear. Recommended”

Helpful Report

Posted 2 months ago

Thank you for your recommendation! We're delighted to hear that our customer support was responsive and clear. We strive to provide accurate and comprehensive information on our website so you can feel confident in your coverage. Your satisfaction means a lot to us. Wishing you many safe and wonderful travels ahead!

Posted 1 month ago

“The lady. On the phone was very helpful in guiding me through what I needed for my holiday. Very nice and pleasant.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience! We're thrilled to hear that our team member made your holiday planning easier with their friendly guidance. It's wonderful to know we could contribute positively to your travel preparations. We truly appreciate your kind words and wish you an amazing trip!

Posted 1 month ago

“At the present time, as we have just purchased the insurance, we are happy with the extensiveness of the coverage for the price offered, although we have not yet departed to know if we will need to make any claim against our insurance, & any issues that could come up with managing a claim. We did receive excellent customer service answering our phone questions prior to purchasing the insurance. Once we felt we were receiving the expected coverage, compared to many other companies that do not cover disrupted travel for any reason, we went ahead to purchase the travel insurance policy. The purchase aspect of the website was fairly easy. We are hoping that we have a good trip without a need to make any claim...but having the travel policy & medical coverage outside of our residential EU country, gives us peace of mind.”

Helpful Report

Posted 2 months ago

Thank you so much for placing your trust in us for your upcoming travels! We're thrilled that our coverage provides the reassurance you're looking for at a price you feel is fair. It's wonderful to hear that our customer service team was able to answer your questions and help you feel confident in your decision. Knowing that we can offer you peace of mind as you explore beyond your home country means a lot to us. We hope your trip is fantastic and filled with great memories!

Posted 1 month ago

“I like Globelink travel insurance after reading that they pay direct to the doctors or hospital if you have an emergency, it makes things doubly distressing if you have a problem and have to pay out and then TRY to claim the money back. Hopefully we won't need to use it but feel happy that there won't be the same dramas as we have had in the past with different insurance companies.”

Helpful Report

Posted 2 months ago

Thank you for sharing your thoughts with us! It's wonderful to know that our approach to managing medical emergencies brings you comfort and reassurance. We believe that handling these situations directly helps alleviate stress during critical moments. Your peace of mind is our priority, and we're grateful for your trust. Wishing you many safe and carefree adventures ahead!

Posted 1 month ago

“Great customer service skills Very helpful and thorough”

Helpful Report

Posted 2 months ago

Thank you so much for sharing your experience! We're delighted to hear that our team's helpfulness and thoroughness made a positive impact on you. Your satisfaction is incredibly important to us, and your kind words mean a lot. We're grateful to have you as a valued customer and look forward to serving you again in the future. Warm wishes!

Posted 1 month ago

“The website is easy to use and we didn't encounter any problems choosing and paying for our travel insurance.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience! We're so pleased to hear that our platform made arranging your travel insurance a smooth and hassle-free process. Knowing that we've made things easier for you truly warms our hearts. Your trust and support inspire us to keep providing the best service possible. Wishing you countless safe and wonderful journeys ahead!

Posted 1 month ago

“No comment. Have not had to clay”

Helpful Report

Posted 2 months ago

Thank you for choosing us to support your travels. It's great to know that your journeys have been smooth so far. We're always here to provide peace of mind whenever you need it. Wishing you many safe and enjoyable adventures ahead!

Posted 1 month ago

“Very easy to use the website to take out a policy. What is and what is not covered is clearly defined.”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience with us! We're delighted to hear that you found the process seamless and that everything was clearly presented. Your satisfaction is important to us, and we're glad we could make things straightforward for you. Wishing you many safe and enjoyable journeys ahead!

Posted 1 month ago

“Good coverage and flexibility in options. Good price compared to others. The claim paperwork looks rather daunting but if needed no doubt all will be well.”

Helpful Report

Posted 2 months ago

We truly appreciate you sharing your thoughts with us. It's fantastic to know that our coverage options and pricing are meeting your needs. We understand that dealing with claim paperwork can feel a bit overwhelming, but please rest assured that we're here to make the process as smooth as possible if you ever need assistance. Your peace of mind is very important to us. Thank you for choosing us, and we look forward to being part of your future travels!

Posted 1 month ago

Globelink International Travel Insurance is rated 4.6 based on 1,843 reviews