Globelink International Travel Insurance Reviews

Name: Globelink International Travel Insurance
Address: Alpi House, Suite 2, East Wing, Alpi House, Suite 2, East Wing, Basildon, Essex
Rating: 4.57

4.6 Rating 1,881 Reviews

94 %

of reviewers recommend Globelink International Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 1,881 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Documents Delivered On-time	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Globelink International Travel Insurance:

Travel insurance for travellers & holidaymakers living in the UK & EU countries. We are a part of the Know before you go campaign, initiated by the FCO, participating in different events and trying to make travellers' lives safer, warning them about troubles and giving travelling advice.

Visit Website

Phone:

01353 699082

Email:

info@globelink.co.uk

Location:

Alpi House, Suite 2, East Wing,
Alpi House, Suite 2, East Wing
Basildon, Essex
SS14 3HJ

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Globelink International Travel Insurance 5 star review on 10th June 2023

Jamie

Globelink International Travel Insurance 5 star review on 23rd June 2022

Gordon Ashurst & Christine Ashurst

Globelink International Travel Insurance 5 star review on 6th June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 2nd June 2022

Jacqui Hollingsworth

Globelink International Travel Insurance 5 star review on 17th February 2022

Carolandrichardinspain.

Globelink International Travel Insurance 5 star review on 7th May 2021

Gordon & Christine Ashurst

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I got an email from your company where they told me that my travel insurance will cover from 21.2.17 until 23.5.17. I bought it on the phone. When I got certificate, they where 21.2-21.5.17. Where is missing 2 days? Regards Raimo Myllykangas raimo.myllykangas @hotmail.com”

Helpful Report

Posted 8 years ago

Dear Raimo, I can see a note was added to your policy to cover you until your return home on 23/05/2017, we hope you enjoy the rest of your trip.

Posted 8 years ago

“Prompt help when faced for the second year running with your medical screening service. For several years I have had no problems with getting cover for controlled medical problems like enlarged prostrate common in most men over 60. Last year and again this year your new screening company said they could not cover for the declared conditions but would put me in contact with a company who would. I declined and contacted your company and via Jordan obtained the necessary cover. The help was excellent. I expect either to pay more or have an increased excess because at my age the risk increases. I wonder how much business you are putting at risk by using your current screening company as I personally know of 2 people who I recommended who have insured elsewhere because of this issue.”

Helpful Report

Posted 8 years ago

Thank you for your feedback, we do try our best to assist our customers if they have any problems with obtaining cover for their Pre-Existing medical conditions and are pleased to help in this instance.

Posted 8 years ago

“Ease of booking it and it was tailored to my needs”

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Posted 8 years ago

Thank you for continually choosing Globelink Travel Insurance, Mrs. Biggs. Travel safe!

Posted 8 years ago

“globelink was easy to understand, simple to fill in.”

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Posted 8 years ago

Thank you for this positive feedback. Enjoy your trip!

Posted 8 years ago

“This business has an excellent personal feel, to support it's skills & knowledge.”

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Posted 8 years ago

Thank you, Mrs. Knott. We are happy to know you are satisfied with our customer service and the work we do. Have a great trip!

Posted 8 years ago

“I live in France and most UK based insurance is only for UK residents. Globelink covered me and is cheaper than French insurance.”

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Posted 8 years ago

Thank you for a positive feedback. We cover all EU residents and do our best to have satisfied customers like you.

Posted 8 years ago

“I have insured with you several times before and have always been satisfied.”

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Posted 8 years ago

Thank you, Mr. Dickens. Enjoy your trip, and we look forward to insuring you in future.

Posted 8 years ago

“The ability to purchase insurance once already in the country. Excellent customer service.”

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Posted 8 years ago

Thank you, Miss Williams. We appreciate your high evaluation of our service and wish you a safe and positive trip.

Posted 8 years ago

“Very competative, fairly easy to renew* and have recommended it to others who are also happy.”

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Posted 8 years ago

Thank you for your positive review and recommendations, Mr. Makinson. Have a nice trip!

Posted 8 years ago

“Quality service”

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Posted 8 years ago

Thanks, Mr. Girer, and travel safe!

Posted 8 years ago

“Had no problem booking they answered any questions instantly.”

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Posted 8 years ago

Thank you, Miss Walker. Enjoy your trip!

Posted 8 years ago

“They were very efficient policy prepared in a few minutes.”

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Posted 8 years ago

We are glad you found our service quick and efficient, Mrs. Roberts. Travel safe!

Posted 8 years ago

“Insurance is great until you need to claim Global link outsource their claims management to a company called Reactive Claims. Reactive claims are presumably incentivised by paying out the absolute minimum % on any claim they manage. In my one experience with them they deliberately/unethically/fraudulently misinterpreted the policy/ lied to me/ tried to outsmart me and generally did everything they could to avoid paying a valid claim. Eventually, after three iterations and me threatening legal action, we went from a proposed settlement of 15% of my claim to 85% but this was incredibly, incredibly, frustrating. People wonder why there is no confidence in the insurance system”

Helpful Report

Posted 8 years ago

Under the strict FCA rules to which we, and all other Insurers adhere to, we are not authorised to directly handle our customers Claims, the policy Underwriters, ANV Lloyds Syndicate 1861 have appointed FCA Regulated Claims handlers to deal directly with customers on our behalf either for 24 Medical Emergency Assistance or any other form of Claims Assistance, we are so sorry in this instance your claim was not handled within the high level of service we expect for our customers. If you would like to email us personally we can take your points up directly with the claims handers themselves – globelink@globelink.co.uk

Posted 8 years ago

“Easy to use website and clear instructions”

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Posted 8 years ago

Thanks for choosing Globelink Travel Insurance and we are pleased you found the online purchase system simple and easy to use.

Posted 8 years ago

“The website process was easy to follow and offered a full cover to meet my requirements. When I needed confirmation of a few points specific to my needs I found the office staff answered promptly and had the knowledge and confidence to answer and clarify my enquiry. This gave me further confidence in the policy I intended to take out and complete the on line transaction.”

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Posted 8 years ago

Thank you for choosing Globelink as your travel insurance provider, Mr. Hulley. It’s good to know our annual multi-trip policy meets your requirements. Globelink team is always happy to assist and answer any of your questions.

Posted 8 years ago

“As usual renewal was not a problem. Everything went smopthly”

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Posted 8 years ago

Thank you for travelling with Globelink Travel Insurance for five years, Mrs. Young. We hope you have many more safe and memorable trips.

Posted 8 years ago

“Great customer service, very helpful and easy to use.”

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Posted 8 years ago

Thanks for this high evaluation. Enjoy your trip!

Posted 8 years ago

“The website is very clear and the process of taking insurance is very good. I sincerely hope that we wont need to call upon it, but in the event that we do that the claims process is as efficient !”

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Posted 8 years ago

Thank you for your trust in our service, Mr. Taylor. We sincerely wish you only safe and pleasant trips!

Posted 8 years ago

“It was nice to find a straight forward company with everything detailed clearly and easy to understand.”

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Posted 8 years ago

Thanks for sharing your positive feedback. We are happy to have satisfied customers like you. Travel safe!

Posted 8 years ago

“straightforward easy booking”

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Posted 8 years ago

Thanks for your positive evaluation of our purchase system. Travel safe!

Posted 8 years ago

Globelink International Travel Insurance is rated 4.6 based on 1,881 reviews