Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.71

4.7 Rating 2,577 Reviews

91 %

of reviewers recommend Global Van Solutions

4.7

Based on 2,577 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 19th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to deal with. Very pleased with our two pickups. Delivered on time with no hassle. Brahim and Zoe are very professional.”

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Posted 3 years ago

“Excellent service by Cory and the team. Great vehicle at a great price. Highly recommend.”

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Posted 3 years ago

“It was a pleasure to put Jason P. under pressure and get the best price possible in those difficult times when you need a new van.”

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Posted 3 years ago

“justin in sales ...spot on ...after justin passed us on to after sales got a bit slow and wayward butt slowly slowly slowly got sorted”

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Posted 3 years ago

“I recommend well customer service and quick response good service 5-stars”

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Posted 3 years ago

“Had a brand new Ford Ranger turn up for one of our engineers and when he was driving it home from the office it came up with a host of alarms and he had to stop at services and call out the AA. The AA said it had to go back to a Ford garage. I thought well Global vans have been good so we will call them to resolve this and get our engineer back on the road, I was astounded that they washed their hands of the problem and left the problem of a brand new vehicle as our problem. Thank you for your business and please dont bother us, after sales service is shocking and will not buy again from them, comment was the Leaseplan you signed doesn't make allowances for a replacement car if your breaksdown, the car was only used for 2 hours, disgraceful.”

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Posted 3 years ago

Hi Scott, thank you for your feedback. Firstly, apologies that you have experienced a problem with your new Ford Ranger, it's very rare to get problems so soon after receiving delivery of a brand new vehicle but understand how frustrating it can be. For complete peace of mind we recommend a full maintenance and replacement vehicle contract where you'll be fully covered in these situations but we are always here to help when you experience any issues. I've spoken to our aftersales team and can see you called the AA who advised you needed a Ford garage to look at the vehicle, I understand your first choice garage was fully booked so we advised of some alternatives and your vehicle is booked in to be seen today. We will call you later today to follow up.

Posted 3 years ago

“Have dealt with Global many times now and always great Richard not letting me down once again Thanks to all the team”

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Posted 3 years ago

“Brahim Naimi was incredibly helpful. Great customer service, has left a very satisfied customer. Would recommend global vans.”

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Posted 3 years ago

“Justin and his team at global vans were extremely helpful and the process of leasing a new vehicle was made so easy! Would definitely recommend and will use again.”

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Posted 3 years ago

“Ben pomphrey was amazing from start to finish. Amazingly knowledgeable and made the whole process quick and stress free. Thanks Ben!”

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Posted 3 years ago

“Brilliant service We have 4 vans now all supplied by Justin at Global Wouldn’t go anywhere else”

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Posted 3 years ago

“great customer service”

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Posted 3 years ago

“Very friendly advisor, extremely helpful would recommend. Was all sorted within the hour!”

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Posted 3 years ago

“Charlie R, most patient and customer focused guy, was probably quite difficult with him on a few occasions but he was brilliant and made sure I got the best deal already considering my next van with him.”

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Posted 3 years ago

“Absolute legend, extremely helpful and attentive made it as easy as ordering maccy ds.”

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Posted 3 years ago

“Fantastic service from Taylor Coleman. Honest and very knowledgeable about the different vans available to me. This is the first new van I have ever purchased and Taylor’s input was really helpful and very much appreciated. I feel confident that I have made the right choice. Will certainly use Global for future van purchases.”

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Posted 3 years ago

“Jordan was great. Helped me out lots of times wouldn’t go anywhere else”

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Posted 3 years ago

“Thank you Robert Prideaux for your help with leasing a van. I enjoyed your honesty. And how you helped us find an available van. Cheers”

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Posted 3 years ago

“We had the absolute pleasure of dealing with a guy called Ryan Griffiths. He made it so easy, streamlined and was transparent from start to finish. I would recommend Ryan and global vans to anyone.”

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Posted 3 years ago

“Dealt with Tony throughout my van lease from start to finish, helpful and friendly service from day one. Highly recommend and will definitely deal with him again!!”

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Posted 3 years ago

Global Van Solutions is rated 4.7 based on 2,577 reviews