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Global Van Solutions Reviews

4.7 Rating 2,555 Reviews
91 %
of reviewers recommend Global Van Solutions
4.7
Based on 2,555 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Global Van Solutions Reviews
Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Anonymous
Anonymous  // 01/01/2019
I have been assisted by Shaun,he has been very polite and responsive in any time for everything i needed. I will absolutely recommend this company.
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Posted 7 months ago
It's the second time I've used global vans and both occasions Connor was first class. Excellent knowledge and great customer service. Found me a very competitive deal on the van I wanted, thanks mate!
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Posted 7 months ago
chris was great throughout the whole process
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Posted 7 months ago
Brahim sorted out picking up my old van and replacing it with a new one. Such an easy transaction. So happy with my new van.
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Posted 7 months ago
Wow, what can I say... I just got of the phone after talking to one of the members of staff from this company and this is what happened. I'm looking for a combi van and the website looked good but did not show what I was looking for so decided to call and ask. I was asked what I was looking for and how long I was looking to lease it for, I said I would be looking to buy on finance, looking for a newish car, a few years old not more than 4 years. I was then shut down and told that it would be a waste of their time and mine "with due respect" to go through the process of financing as I was looking for and older model and according to them the quote would be out of my reach/budget. First of all, it is in your interest to sell, and you do not know whether I can afford this or not, and seeing the quotes on your website all the prices were within my budget! Second, this is your job, to go through the process and give me the options. I do not want to say the name of the person who attended to me but if this is your way of handling business, in my opinion it's very dismissive, rude, and counterproductive for your company. I've given you 2 stars only because your website is well presented and you have a great selection and competitive prices, shame the personal service lacks professionalism.
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Posted 7 months ago
Thank you for your feedback. I've asked our Resolution Manager to review the call, we'll come back to you shortly. We supply brand new vans so there may have been some confusion when you asked for a used car, apologies if we didn't handle your enquiry professionally.
Posted 7 months ago
I dealt with Lewis at Global Van Solutions. Lewis very knowledgeable, friendly and responsive. I can absolutely recommend this company to anyone seeking to find the right vehicle at highly competitive rates.
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Posted 7 months ago
Thank Ryan for helping me with a query I had
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Posted 7 months ago
I would like to say a big thank you to Cory Jones for all his hard work and great services. I ordered a couple of vans off them again, I the service was great and the experience was positive.
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Posted 7 months ago
Absolutely love my new van, thanks Andy!
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Posted 7 months ago
Stew was a great help sorting me out a new van. Good knowledge and great at what he does. Highly recommend!
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Posted 7 months ago
Good service, support through all process. Sale person Josh Selway helpful and professional and finsly very happy with van
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Posted 7 months ago
We had a great service from start to finish. They were very efficient and helpful and kept us up to date with everything that was happening, and with what they needed from us.
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Posted 7 months ago
We chose Global Vans for changing our fleet after speaking to Brian on an initial call. He was very knowledgeable about the finance and also what vehicles would be replace our current vans. The process was easy and smooth and we finally took delivery of our 7 New Vans! Thank you Brian, we will be in touch when we are changing the rest of the fleet!!
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Posted 7 months ago
Very happy with the service & well within my budget. Andy was a great help!
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Posted 7 months ago
Great Service from Brian - Great Van!
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Posted 7 months ago
Ellen at Global Vans could not of been more helpful to what I needed in my pick up truck. Thank you once again. Highly recommend.
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Posted 7 months ago
Do not worry about buying from Global they are brilliant Justin made the process easy hassle free would reccomend 100% , He went that extra mile for us and is a credit to the business ,
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Posted 7 months ago
I cannot praise Global van up enough there after sales service is second to none, My self and my brother Russell were so lucky to get Justin as our sales rep because he made the process hassle free would definitely recommend, Justin your a credit to the business, Phil Barton
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Posted 7 months ago
Really happy with the service from start to finish prices are really good and competitive I would recommend the service to anyone I know. Easy to understand to contact and speak to.
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Posted 7 months ago
I highly recommend Ryan who helped me with questions I had about a Ford Ranger. Thanks Ryan
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Posted 7 months ago
Global Van Solutions is rated 4.7 based on 2,555 reviews