Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.72

4.7 Rating 2,771 Reviews

91 %

of reviewers recommend Global Van Solutions

4.7

Based on 2,771 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 13th December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, thank you”

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Posted 12 years ago

“Van was shipped without the roof rack fited on the dry line of the van”

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Posted 12 years ago

We are sorry that your new vehicle was shipped without the roof rack fitted. Our accessory company have now resolved this issue and we hope that you give us further van leasing opportunities.

Posted 11 years ago

“Excellent service, can't find fault.”

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Posted 12 years ago

“Great Job guys! Many thanks!”

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Posted 12 years ago

Thanks or your van leasing recommendation

Posted 11 years ago

“Just Fantastic!”

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Posted 12 years ago

“Excellent service. Thank you.”

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Posted 12 years ago

“Steve Harris and Paul Fricker served me with excellence, not only was the deal very competitive, but their service was top class. Only issues are I think the parrot bluetooth installed is the one below the spec discussed and was not told about inflation kit instead of spare wheel.”

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Posted 12 years ago

Thank you for your great feedback, we apologise if there was any confusion in the Bluetooth provided. We trust you will use Global Vans again for your next van lease.

Posted 11 years ago

“Try not to forget plylining! Very pleased though - Merry Xmas and New Year!”

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Posted 12 years ago

Thank your for your feedback, we hope you enjoy your new van now fitted with ply lining.

Posted 11 years ago

“Excellent service. Ryan and Paul were extremely helpful throughout. Will be recommending and using in the future.”

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Posted 12 years ago

Thank you for your recommendation, we look forward to you returning to Global Vans and your next van lease

Posted 11 years ago

“Only thing was delivery, they said that they would let me know roughly what time it would be delivered. (They never) so I wasn't in and they rang me and I was 20 minutes away so he had to wait. Many thanks, John.”

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Posted 12 years ago

Apologies for not having enough prior warning, delivery companies usually call the customer when their new van is an hour away but this can be sometimes difficult to do while the delivery driver is in transit. We thank you for your feedback and hope your new van works well

Posted 11 years ago

“Overall very satisfied with service. In my opinion you kept the remainder of my deposit longer than necessary.”

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Posted 12 years ago

During busy periods, there can be a delay with aftersale processes but we are pleased you've had a great experience at Global Vans for your new van purchase

Posted 11 years ago

“Satisfaction tinged by mix up at the start of the negotiations. Final cost was more expensive than initial quote.”

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Posted 12 years ago

Thank you for your good feedback, we are sorry that there was any pricing discrepancy but please you are happy with our service and your new van

Posted 11 years ago

“25k on a new van and no floor matts!”

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Posted 12 years ago

Kevin, sadly its the same with cars, thanks for your review and we hope you will come back to Global vans for your next new van

Posted 11 years ago

“Very happy with the van and service. Thanks”

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Posted 12 years ago

Thank you for your feedback, we hope you return to Global Vans with further van leasing opportunities.

Posted 11 years ago

“Have used you on several occasions and will be in the near future.”

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Posted 12 years ago

Thank you for returning to us with further new van business.

Posted 11 years ago

“Rachael was extremely helpful. She kept me informedthe whole time with regular phone calls and e-mails. I found Rachael very pleasant to deal with.”

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Posted 12 years ago

Thank you for your review. Rachael is very happy with such great feedback please recommend us to your colleagues for van leasing deals

Posted 11 years ago

“Make paperwork process quicker and use 1st class recorded postage for documents woulnd increase performance.”

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Posted 12 years ago

Thank you for your feedback. We send our van leasing documents to our customers first class and provide a freepost envelope for them to be returned.

Posted 11 years ago

“Fast, reliable and friendly”

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Posted 12 years ago

Thank you for your great feedback, we hope you return to global vans.

Posted 11 years ago

“The mark of a good company is when something goes wrong and how it's dealt with. Plylining/tow bar not done but quickly arranged to be fitted at my address- TOP MARKS!!”

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Posted 12 years ago

We're glad we porvided you with a great service. We hope you return to Global Vans with further van leasing opportunities.

Posted 11 years ago

“Very Satisfied with alround service.”

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Posted 12 years ago

Thank you for your great review, we hope you return with further business for Global Vans

Posted 11 years ago

Global Van Solutions is rated 4.7 based on 2,771 reviews