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Global Van Solutions Reviews

4.7 Rating 2,570 Reviews
91 %
of reviewers recommend Global Van Solutions
4.7
Based on 2,570 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Global Van Solutions Reviews
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Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Anonymous
Anonymous  // 01/01/2019
I needed a new van before October 21, having started searching several months before. Due to covid nobody could promise me anything before 2022. Tony changed all that and I ended up with a new van at the back end of August as promised leaving me a good month to get it racked out, signed up etc. Communication was good from start to finish. Very happy with global vans, would use them again
Global Van Solutions 5 star review on 5th October 2021
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Posted 3 years ago
I used global vans before,and although a few teething issues they resolved them,so when I wanted another vehicle I went back to global vans, Cory was amazing time to talk you through things and explain all,and the whole process was so smooth,I would recommend global vans ,thank you Cory for such a smooth process. Many thanks pro move removals.
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Posted 3 years ago
This service is very helpful, prompt and patient. I say patient because leasing is the first time for me. Dan answered my copious questions and explained the process. I am very happy with my Ford Transit, especially the heated seats!
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Posted 3 years ago
Process was very quick and simple, love the app keeping you well informed. I dealt with Olivier at global vans and he was fantastic.
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Posted 3 years ago
This company has done every thing wrong at every turn during my bid to get a van they have lied to me on phone calls that I have recorded I have been more than patient and now I find out they didn’t bother to settle my old lease and I had debt collectors at my door and a mark on my credit rating the managing director jack Elliott had ignored my calls and bids to sort this out personally before going to the FSA and obandsmen and I have been called a liar on multiple occasions do not use this company I cannot even get them to speak to me
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Posted 3 years ago
Hi Sophie, thank you for your feedback. I understand you've spoken to our Resolution Manager this afternoon, we have processed everything our end and are waiting on the finance company to close the file, we expect this to be completed in the next couple of days so will be in contact early next week to finalise everything but if you want to speak in the meantime please contact our Resolution Manager who can discuss further.
Posted 3 years ago
Taylor Coleman went above and beyond all other companies! Couldn’t be more happier with how quickly & smoothly everything has been. Thank you Taylor!
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Posted 3 years ago
Taylor Coleman sorted us out 3 vans effortlessly and got us exactly what we asked for 5 start service Highly recommend
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Posted 3 years ago
Charlie was very knowledgeable and helpfull.He put me at ease and guided me through the procedure ,which I was most appreciative.
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Posted 3 years ago
Really impressed with Jamie and the team at Global Vans. Sorted everything very quickly for us and an absolute pleasure to deal with. Thank you
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Posted 3 years ago
Gino was very professional, great customer service, great communication. Highly recommend
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Posted 3 years ago
Charlie in particular always helpful and got the result i needed. Time for delivery dragged on a little but got there in the end.
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Posted 3 years ago
Excellent customer service once again from Steve and the team. Brilliant
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Posted 3 years ago
Always go to Global Vans for my vehicles Jake Meek is very helpful
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Posted 3 years ago
As a plumbing and heating business that has a fleet of vans and needing one quickly Jamie was brilliant from the moment I made a call and the next day sorting everything out for me I will be dealing with him again in the near future.
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Posted 3 years ago
Jamie was very professional and helpful in everything required for me to purchase the van
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Posted 3 years ago
Was very happy with the service provided by Stephen Trapnell at global vans , he was extremely helpful and would definitely recommend and use again in future, many thanks !
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Posted 3 years ago
Great service!
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Posted 3 years ago
Excellent service from everyone especially Brahim Naimi
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Posted 3 years ago
I bought a new Van without to meet them. They are professionals and they know their job. When you contact them they always pickup or come back to you, even after the sale. Thank you Justin. Smart Home Innovation Systems Limited
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Posted 3 years ago
Excellent service, great communication and a pleasure to deal with. Would definitely recommend.
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Posted 3 years ago
Global Van Solutions is rated 4.7 based on 2,570 reviews