Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.70

4.7 Rating 2,561 Reviews

91 %

of reviewers recommend Global Van Solutions

4.7

Based on 2,561 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 19th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There sales consultant Charlie Conway was very helpful and knowledgable and completed my lease in 20 mins. Highly recommendable to any person/company wanting to lease a vehicle stress free.”

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Posted 2 years ago

“Excellent service every time! Thanks Olivier.”

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Posted 2 years ago

“I’m currently at the end of a contract with Global Vans and I simply cannot reach anybody about the return. You call and wait on hold for ages. Or if you call later in the day when they claim to still be open the “out of hours” team take a message for a call back, but they never call you back. So I can’t return it, meaning I’ve had to renew insurance just to keep it safe even though it should no longer be my problem. To make matters worse, I’ve been overcharged by £700+ this year, but again, can’t get hold of anyone… I submitted a contact form on the website asking to make a complaint and I received the response “thanks we’ll get someone to call and prepare a bespoke quote” so they don’t even read what you send either. I used to be a big van and have referred sales to them, but not after this experience.”

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Posted 2 years ago

Hi Karl, I've asked our end-of-contracts team to give you a call this morning to resolve any issues.

Posted 2 years ago

“Charlie was a great salesman throughout the process of getting my van & made everything clear & easy to understand”

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Posted 2 years ago

“Thank you Jason, Very Good communication from start to finish . And very pleased with the van”

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Posted 2 years ago

“The whole process was made easy helped by Charlie Ridler”

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Posted 2 years ago

“Thank you Jason, Good communication from start to finish . And very pleased with the van.”

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Posted 2 years ago

“I have used Ben’s skills on two previous occasions and had no hesitation to go back to global vans for my latest van. He is an excellent communicator who takes the time to explain the process and is always available to answer any questions.”

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Posted 2 years ago

“Brahim was very helpful with my new van order.”

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Posted 2 years ago

“Global vans were the best on price and delivered the van when they said they would which considering the times we are in is quite an achievement.”

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Posted 2 years ago

“Really helpful an easy experience from start to finish. Shaun kept to his word and found us two vans which is quite difficult in current times would highly recommend and would definitely deal with this company again.”

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Posted 2 years ago

“Jacob Meek was a pleasure to deal with, fully informative, professional and polite. Had a new van in 10 days Start to finish. Highly recommended”

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Posted 2 years ago

“Elliot was a amazing at getting my stuff sorted. If you need a smooth process get hold off Elliot.”

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Posted 2 years ago

“Omg. Yea professional service from Charlie Ridler! Spoke an worked with a lot guys in my life as a Director! Had a lot problems of course but which company hasn’t ??!! If you work hard you gonna receive the credit for it !! He needs to be a Director !! He has all of the patience and courage what a leader needs ! He’s attitudes is perfect !! Thank you very much Charlie and head up mate you gonna all of the credit what you deserved !! Really appreciate for your work Joseph V J v Tiling Ltd”

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Posted 2 years ago

“I like Luton vans big box vans”

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Posted 2 years ago

“Great service from start to finish, can’t fault them at all.”

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Posted 2 years ago

“Elliott Watts at Global Vans helped us find a great deal on a van for my partners business. Pleasure to deal with and helped us every step of the way. Great communication and knowledge. Would recommend 110%!!”

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Posted 2 years ago

“I have always found Global Vans a great company to work with - they are quick to reply to all queries and always competitive on prices. Their back office is very efficient at following up on orders/finance etc. Olivier has helped me to source the last 3 vans/truck and I would highly recommend them :)”

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Posted 2 years ago

“Very good service in the end , took a bit of time to get my van , but global did keep in touch at every chance and circumstances were out of there control, ie when dealer said van was ready , over the moon with the van .”

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Posted 2 years ago

“Tony was on the ball and sorted out the return of the my lease van. It was straight forward and sorted out quickly.”

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Posted 2 years ago

Global Van Solutions is rated 4.7 based on 2,561 reviews