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Global Van Solutions Reviews

4.7 Rating 2,555 Reviews
91 %
of reviewers recommend Global Van Solutions
4.7
Based on 2,555 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Global Van Solutions Reviews
Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Anonymous
Anonymous  // 01/01/2019
I would not hesitate to recommend Global Vans. I dealt with Kevin Dixon, who helped identify the best vehicle for my requirements and managed to source one in just 3 weeks when no-one else could find one! Will definitely be back for more.....
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Posted 5 months ago
Thanks to Brahim for sorting out our new van. Was very knowledgable on the vans they had and what worked best for me and my business. Thanks again
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Posted 5 months ago
Just gotta give a shoutout to Justin (ext. 104) at Global Vans. Leasing a Ford Transit Custom can seem complicated, but Justin made it super smooth. There was a bit of a hitch with the order, but Justin caught it way ahead of time and totally fixed it. Real lifesaver! Definitely ask for him if you're looking for a new van.
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Posted 5 months ago
dealt with isaac all through the process and was amazing can't recommend him enough and if and when i need another van he will be my first call
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Posted 5 months ago
John M at global Van solutions has been amazing from the first conversation we had. he has made the process easy and look forward to working with him again for further vans highly recommended.
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Posted 5 months ago
PLEASE avoid this company!! Absolutely disgraceful! Supposed to have the van beginning of may. Given a delivery date and then nothing… emailed, called to try and get some communication and a response. To then get constant lies of the next delivery date. Well we are now on the ‘definite’ delivery day and nothing!! My partner is self employed and has been relying on this van to arrive, this has now caused loss of earnings, affected his mental health and loss of clients. This will be taken further. Disgusting. Avoid like the plague! Worst customer service we’ve ever known and extremely untrustworthy.
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Posted 5 months ago
Hi Leah, thank you for your feedback. I can't see any customer records under your name, could I please ask that you email sales@globalvans.co.uk with your order number or name that the van was ordered in and i'll investigate further.
Posted 5 months ago
Darren Watkinson made things very easy. Unfortunately I chose a different path to follow, sorry Darren. No hard sell, honest information and extremely polite. Will recommend him and his company to anyone looking for commercial vehicles. Doug Ferguson.
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Posted 5 months ago
Second time dealing with Sid @ Global vans. 5 star service with all requests from start to finish.
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Posted 5 months ago
Just leased a Ford Ranger for my business, and Brian made the whole experience fantastic. Knowledgeable, patient (answered all my questions!), and found the perfect truck for my needs. Even got a great deal! Highly recommend Brian - leasing a truck was a breeze thanks to him!
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Posted 5 months ago
Isaac at Global Vans is a fantastic sales manager who always goes the extra mile for his customers. He recently helped me order and receive two new company vehicles in record time, with no issues or delays. He was friendly, professional, and responsive throughout the whole process. Even after he had done his part, he was still available and willing to answer any questions I had about the ongoing process, even if they were related to aspects of the transaction that were out of his hands. He truly cares about his customers and their satisfaction. I highly recommend Isaac and Global Vans for anyone looking for a great deal and a great service.
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Posted 5 months ago
Thank you for sorting out our new van for our business. Charlie Conway was very helpful throughout the process and we will be recommending Global Vans to others!
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Posted 5 months ago
Ben Scroggs is a credit to the company and sorted me a great deal - couldn’t recommend him or global highly enough
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Posted 5 months ago
Excellent service from start to finish.
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Posted 5 months ago
Excellent customer service
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Posted 5 months ago
Thank you Gino, another van ordered with perfect service
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Posted 5 months ago
I was apprehensive about buying a vehicle through a an online/telephone company as I've not done it this way before. Kabir was incredibly reassuring, patient and helpful throughout. He gave me confidence and was very empathetic. I felt supported through the process and was really pleased to hear from Kabir again after receiving the vehicle to check that everything was going well.
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Posted 5 months ago
Thankyou gavin at global vans for sorting me out the best deal
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Posted 5 months ago
Arun Arshad was amazing to deal with, called up for a quick quote and managed to get a new van sorted at a great price on the same day!!! very easy and stress free process all round, definitely recommend Arun and the Global vans team :)
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Posted 5 months ago
Great company. Brahim helped me secure my 3rd van from them. Easy and quick process
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Posted 5 months ago
Spoke to Ryan who helped me with a query I had, thanks Ryan !
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Posted 5 months ago
Global Van Solutions is rated 4.7 based on 2,555 reviews