Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.70

4.7 Rating 2,569 Reviews

91 %

of reviewers recommend Global Van Solutions

4.7

Based on 2,569 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 19th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a van on the 16th February 2022 only because they promised it to me by 15th March they I left it another month and still nothing to say when it was coming they must have the worst customer service I have ever dealt with now I have cancelled the van due to the fact they don't have a clue when it would be arriving and now they are saying I will not get my deposit refunded I hope someone from this company can call me and explain why I am not getting my money back as they have done nothing for me except waste my time and money”

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Posted 2 years ago

“Everything really”

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Posted 2 years ago

“Disgraceful service, ordered a van 12 months ago when the van eventually arrived the supplier tried 18 times to ask Global for information so they could get it registered & taxed and out of the three contacts at Global no one answered them and had to sell the vehicle to someone else as it had to be registered by 1st March. The staff informed me they sold for a larger profit which was not true. Don't touch this company”

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Posted 2 years ago

Hi Steve, thank you for the feedback. I understand your review relates to a relative's van order. There may be some cross wires on the current situation, I have arranged a call back from our team.

Posted 2 years ago

“Appalling customer service. Ordered a van in December 2021 that was 'In Stock' according to Global Vans. The van has not been delivered and Global Vans will not answer phone calls or respond to emails. We have paid our deposit and I am now seriously worried that we have lost it and will never get a van. If we had updates or even a target date when we may get a van it wold be one thing, but we absolutely no date and no idea when this van will be delivered, making business planning very difficult. I would not recommend this company. I would definitely avoid this company at all costs.”

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Posted 2 years ago

Hi Steve, thank you for your continued business, I understand you've been in regular email conversations with our team, I understand you've received two of your four vans and we're waiting for confirmed dates on the other two. We will contact you again shortly to discuss this further.

Posted 2 years ago

“David Taylor was very helpful in sorting out my van for me. Very impressed with the service.”

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Posted 2 years ago

“Taylor Colman helped me with my new van. He went above and beyond to get the van delivered to me earlier than anticipated.”

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Posted 2 years ago

“Great service, thanks to Steve Trapnell and Zoe Willmot.”

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Posted 2 years ago

“Fantastic work from the team getting me the van I needed. Especially Taylor Coleman who was a fantastic communicator and went above and beyond to sort any problems. Thankyou”

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Posted 2 years ago

“ELLIOTT WATTS Fantastic guy very polite and professional he helped us get 3 new vans for our new company and made the process effortless Thankyou”

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Posted 2 years ago

“This was our company's third experience with Global vans and Robert Prideaux was our sales consultant. Robert always ensures we have the best deal and went out of his way to find the right van for us. I would recommend Robert at Global Vans”

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Posted 2 years ago

“Very straight forward process of meeting client's needs and finding the right car. It took us 1 h to complete the whole process. I hugely recommend Global Van Solution!”

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Posted 2 years ago

“Excellent communication throughout, would definitely get my next vehicles from Global Van.”

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Posted 2 years ago

“Excellent”

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Posted 2 years ago

“Had a few vans and service is great I call and a price is sent over in 5 mins. Quick and easy, love it! Dealt with Arjun.”

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Posted 2 years ago

“Charlie Conway was very hellpfull to us in purchasing a new vehicle, from Global Vans.”

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Posted 2 years ago

“i had the pleasure of dealing with Brahim Naimi, he was amazing throughout the whole process, he kept me well informed, he understood and catered to my requirements. I have already recommended him to another colleague of mine and will continue to recommend as the service received was so far and above beyond my expectations”

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Posted 2 years ago

“Tony and Tillie were amazing from start to finish”

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Posted 2 years ago

“Friendly and helpful”

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Posted 2 years ago

“Bought a few vans with global vans, built a good relationship with Gino. Always find me something if there is any issues with stock. Just had a another new one arrive with no problems at all.”

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Posted 2 years ago

“Very good service”

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Posted 2 years ago

Global Van Solutions is rated 4.7 based on 2,569 reviews