Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.72

4.7 Rating 2,771 Reviews

91 %

of reviewers recommend Global Van Solutions

4.7

Based on 2,771 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 13th December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good sales team. Lack of information regarding breakdown cover and vehicle warranty. Appear to lose interest once vehicle sold.”

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Posted 12 years ago

We apologise for any informaton you did not receive, we hope you received great service from our Global Vans administration team after point of sale.

Posted 11 years ago

“Brilliant, Easy, couldn't be better!!”

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Posted 12 years ago

“Excellent service. Thank You.”

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Posted 12 years ago

“Do not believe you should pay in full days before delivery.”

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Posted 12 years ago

Thank you for your feedback. In order for us to keep using our dealerships to supply new vans, we need to pay them prior to delivery.

Posted 11 years ago

“Communication about progress of my order could have been better. Car had stuff missing form air con which made it rattle badly. Easily refitted but should have been dealt with before delivery.”

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Posted 12 years ago

We apologise for the problem with the air con at point of delivery, but we are pleased this issue is now resolved. We hope you will return to Global Vans for your next van lease

Posted 11 years ago

“Everything went well, but found some answers to questions weren't directly answered. I.e still have no answer about log book and never got a receipt for payment. But overall was happy.”

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Posted 12 years ago

We apologise for any lack in communication, but we are very please you have had a good overall experience with Global Vans.

Posted 11 years ago

“Seems to be a lack of communication between some of your staff.”

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Posted 12 years ago

Thank you for your feedback, we have taken this on board and Global Vans will address this issue

Posted 11 years ago

“One gets very concerned with interne purchases where the name of the company or parnership keeps changing. This must put some customers off. Otherwise a very slick operation. Many thanks.”

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Posted 12 years ago

Thank you for your feedback, we hope you will return to us for further van leasing opportunities.

Posted 11 years ago

“Have already recommended you to colleagues”

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Posted 12 years ago

Thank you for recommending us for van leasing

Posted 11 years ago

“Very Happy”

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Posted 13 years ago

“Good service, helpful”

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Posted 13 years ago

Great feedback, thanks for using Global Vans we look forward to helping with your next van leasing deal

Posted 11 years ago

Global Van Solutions is rated 4.7 based on 2,771 reviews