Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.72

4.7 Rating 2,771 Reviews

91 %

of reviewers recommend Global Van Solutions

4.7

Based on 2,771 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 13th December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. As per usual”

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Posted 11 years ago

“Good service from start to finish. Best price after searching all the net. Would recommend you anytime. Thank you for he stress free purchase. P.s; buy some envelopes that stick”

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Posted 11 years ago

“A couple of very minor issues but these were sorted out very promtly. The van arrived unplylined but again this was sorted within an hour and an appointment for fitting was made at a convenient time. I would be more than happy to recommend global vans solutions as the service and price was excellent. All of our needs were met.”

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Posted 11 years ago

“Thank you for a great service”

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Posted 11 years ago

“Really friendly and helpful staff, delivery was delayed but these things happen and luckily I still had a van to use.”

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Posted 11 years ago

We appreciate the positive feedback and hope you will lease more vans with Global Vans in the future.

Posted 11 years ago

“We were a bit surprised to find we didn't receive log book and had to wait 6months for it. No problem but may have been a good idea to inform us up front.”

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Posted 11 years ago

We appologise for not communicating this point well enough. Not all van lease deals require this but we work to the rules agreed with our manufacturer / dealer partners.

Posted 11 years ago

“Only problem was van turned up with no ply lining or tow bar but this was fitted a week later on site.”

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Posted 11 years ago

We are please with your feedback, I am sorry about our fitters missing their slot for the van extras you selected.

Posted 11 years ago

“I was not your easiest customer but you excelled in every way, a great experience- I have already recommended you! Thanks, Tim”

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Posted 11 years ago

“Still waiting for reg documents 3 weeks after delivery”

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Posted 11 years ago

I can confirm that all documents have been sent out. Thank you for your new van purchase

Posted 11 years ago

“I still haven't received the balance of my deposit that was due to be returned to me. I also still haven't received the logbook for the new vehicle.”

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Posted 11 years ago

Good scores thank you, you have now received back the balance owed this was done 48 hrs after van lease went live

Posted 11 years ago

“Ryan - exceptional. Dealt with all my needs and was very professional. Thanks”

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Posted 12 years ago

“2 criticisms that I have is the salesman never responded to an e-mail I sent him, so sent same e-mail o admin team and got reply sstraight away. And when I asked delivery timescale I was told 3 weeks but turned out 5-6 weeks. Apart from that happy with the majority of service.”

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Posted 12 years ago

Thanks for your feedback on Global Vans, we are sorry that your email slipped through the net. Sometimes van manufacturers and dealers have logistics problems that on rare occasions effect timescales for new van deliveries, I believe we did all we could to minimise the delay for you.

Posted 11 years ago

“Very Satisfied, thanks again for your excellent service.”

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Posted 12 years ago

“Very pleased with the service. Thanks you”

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Posted 12 years ago

“From ordering van to delivery all went very well, but one of the extras ordered i.e tow bar was a disaster (wong bar and electrics). Problem still ongoing”

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Posted 12 years ago

“Rang twice to arrange a rough time for delivery; neither lady rang me back so delivery driver had to sit for an hour until I could get back. A little info back from admin would have avoided this.”

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Posted 12 years ago

We are sorry that the delivery communication was not better. Sometimes when the driver is on route it is impossible to get an update on exact timescales as the driver can not answer phone. Thank you for your van lease business.

Posted 11 years ago

“Ryan Barlow was very helpful and kept me informed at every satge of the process”

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Posted 12 years ago

Thank you for the great review, Ryan is very happy with his feedback. We hope you return to Global Vans

Posted 11 years ago

“1s Class service, will definitely use again, we are really pleased with the service from start to finish.”

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Posted 12 years ago

“Have used you a few times now, Steve H always helpful,”

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Posted 12 years ago

We are please with your feedback, I am sorry about our fitters missing their slot for the van extras you selected.

Posted 11 years ago

Thanks for your great response

Posted 11 years ago

“Good Service Overall.”

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Posted 12 years ago

Thank you for your great feedback, we hope you return with further van leasing opportunities.

Posted 11 years ago

Global Van Solutions is rated 4.7 based on 2,771 reviews