Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.70

4.7 Rating 2,556 Reviews

91 %

of reviewers recommend Global Van Solutions

4.7

Based on 2,556 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 19th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dealt with Rhiannon from start to finish she was amazing! Nothing was to much hassle for her, answered my many questions without a fuss. Have the van and so happy with to. Thanks for all your help!!”

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Posted 1 year ago

“Highly recommend! spoke with Arun, was very informative and helped make leasing a new van super easy!”

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Posted 1 year ago

“Excellent communication and fast service.”

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Posted 1 year ago

“We recently ordered a van which came completely out of spec - in fact it didn’t meet any of the requirements of the SIGNED Order Form. We opted for a larger van due to the size however the van we received was no different internally to the smaller van.. just £350 a month more plus VAT!!! The van misses all required features and is also heavily damaged with side panels missing. When I queried this with them, after them refusing to answer calls and attend meetings - email communication broke down to the fact they had no responsibility, wouldn’t do anything about it, wouldn’t escalate it and that I would have to go through a third party who would likely never reply I would never use them again as found them to be incredibly deceitful. They lied through the entire process to get the most money out of me but couldn’t even deliver the correct vehicle and also won’t take it back. Stuck paying for a van which is frankly useless and unsuitable for the business due to size and lack of ALL features required and paid for. Not to mention, it came 8 weeks later than expected…”

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Posted 1 year ago

Hi, thank you for your feedback. I understand you are in conversation with our Resolution Manager to try to resolve any issues, we will work with you and the supplying dealer to come to a satisfactory conclusion.

Posted 1 year ago

“Rhiannon and the company has been great from when I first enquired about the van through to the end. Found the perfect van. Any problems was communicated well and sorted with solutions. Highly recommend.”

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Posted 1 year ago

“no hassle purchase”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“I have recently been dealing with Stewart Mallett and have been extremely impressed with his knowledge and helpfulness. I would thoroughly recommend him and the company in the future. Regards Paul.”

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Posted 1 year ago

“Great service from shabs”

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Posted 1 year ago

“I was highly impressed with the level of Professionalism from Charlie my sales representative, Whom was recommended by my family member. I am a very busy person and he insured that I got what I really wanted in terms of the van and professional advice.”

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Posted 1 year ago

“Isaac was amazing helping us find the perfect van for us . I would highly recommend Isaac if you are looking for a new van his experience was out standing . From start to finish he made sure we got exactly what van we was looking for . Thank you to you and all the team”

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Posted 1 year ago

“Cassius was highly professional and knew what I wanted. I like the fact he didn't mess around. He was straight to the point and dealt with facts which meant we could get to our collective goal getting me a van quicker. Thank you for your time and effort Cassius, I know who I will be coming to next time when I need another Van.”

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Posted 1 year ago

“Ryan helped me with a query”

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Posted 1 year ago

“First class service which created a pleasant experience”

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Posted 1 year ago

“Having never leased a vehicle before, I was greatly impressed by Global Vans, Jonathon McClinton who took me through the journey for my new Ford Ranger, helped amazingly.. I was told by Ford that I had a 3-8 month wait,, one phone cal to Global Vans and Jonathon McClinton, it was all sorted within 24 hours , they managed to find me a cancelled order in exactly the right spec I wanted, lucky on that one and the deal was done within 24 hours , delivery within 2 weeks.. if you want a vehicle speak to Global Vans and Jonathon McClinton.. Thanks for your professionalism , a rare sight in customer services nowadays...”

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Posted 1 year ago

“Great service from Stew and the rest of the team at Global Vans. Would highly recommend”

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Posted 1 year ago

“Craig was superb in helping me choose the right van at the right price for me, top quality service and aftercare definitely get in touch with Craig for all your future vans!”

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Posted 1 year ago

“Marc Pearne at Global Vans offers the creme de la creme in customer service. Are you are looking for a brand new van, for an unbeatable price sealed with brilliant customer service? Then, Marc is your man. I would thoroughly recommend Global Vans to anyone.”

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Posted 1 year ago

“Great service from James. Great deal and quick delivery”

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Posted 1 year ago

“I am really happy with the service I received from global vans. I dealt with Gavin who was very professional and helped me along the way. Cheers guys”

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Posted 1 year ago

Global Van Solutions is rated 4.7 based on 2,556 reviews