Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.72

4.7 Rating 2,752 Reviews

91 %

of reviewers recommend Global Van Solutions

4.7

Based on 2,752 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 13th December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Olly is the man, very efficient, friendly and worked hard to find me the right deal. Easy to get hold of no waiting on the phone in huge queues and the call back system works very well. Already have one van from global so this will be my second. Keep up the good work!”

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Posted 2 years ago

“Rich has been brilliant. Van taking long than expected due to todays climate, but Rich couldn’t be more helpful. Thanks a lot.”

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Posted 2 years ago

“Amazing from start to finish from Neal. Quoted 3 months turned up just under that time frame and always been hands on when dealing with my queries and very knowledgeable. Will be back!”

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Posted 2 years ago

“We ordered from Dan and received our van in the same month. God send. We will be back for sure.”

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Posted 2 years ago

“Neal made the process really easy for me. Quoted 3 months lead time and delivered well within the time frame. Very knowledgeable and friendly service. Definitely return for my fleet!”

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Posted 2 years ago

“Elliot sorted two vans for my company in under a week - delivery was on time and he kept in touch throughout. Great customer service and super friendly!”

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Posted 2 years ago

“Connor has Found me another rair find”

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Posted 2 years ago

“We ordered a new vans for our company with Brahim. It was all done within a day! So happy with the process and his knowledge!”

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Posted 2 years ago

“Very professional and well organised”

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Posted 2 years ago

“Cant recommended Olivier Thomas enough, he help source us a new van in 2019 he listen to what we wanted and got it sorted. we made contact with Oliver again this month as our hp was running out, he gave us our options and them refinance our van, all was sorted within a few days. very happy customer.”

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Posted 2 years ago

“Contacted global vans for a quote on a new citroen van, spoke with jason perry who advised me on the right contract to suit my needs, got me a very good deal and explained all the details to me, couldn't ask for more, looking forward to my new van, brilliant service, thoroughly recommend global vans.”

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Posted 3 years ago

“Thanks to global vans getting me my new van. I had to wait abit longer then expected but through no fault of there own. Brahim found me a great deal after telling him what I needed and he was professional and always available throughout.”

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Posted 3 years ago

“Elliot help me source a new van for my joinery business. Good service, not complicated and straightforward. Thanks.”

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Posted 3 years ago

“Had Ollie help me source a new van for my electrical business. Good service, not complicated and straightforward without any unnecessary waffle. Thanks.”

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Posted 3 years ago

“We needed a van quickly while other companies were quoting 6 - 12 months Dave Taylor @GlobalVans sorted one out. It met our requirements and was delivered in 2 weeks. Dave's customer service was great, he kept in touch by email or phone to let me know the progress of the order. Ella Williams organised the delivery and again she kept me up to date, we had a slight hiccup with delivery but Ella sorted it out promptly with the courier company so it wasn't an issue. Would use again!”

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Posted 3 years ago

“Thanks to Global Vans but especially Dan Bond, never leased a van before so was grateful for his help with my order, hope we can deal again soon,”

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Posted 3 years ago

“From my first phone call to enquire about a van lease and speaking to Jason Perry to the go on and then lease a van the process was really simple and Jason is a credit to the company for the way he explained the process to me and was also one of the reasons why I decided to go with global vans for my van”

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Posted 3 years ago

“Charlie Ridler was extremely helpful and courteous. Second van we have leased from Global Vans and would recommend them.”

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Posted 3 years ago

“awful avoid at all costs . placed an order for a van on 27th October 2021 for delivery early January 2022, still hadn’t arrived by 10th February so called to chase it myself as we had no contact from ‘Global Vans’ to be told it would now be early april or may 2022 - 7 months …..I dont think so, so I looked else where and found the same van and had it delivered within 4 days. Now Global Vans are refusing to give me back my deposit of £550 - Shocking service, called 3 times now & no one returns your calls !!!”

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Posted 3 years ago

Hi Lisa, thank you for your feedback. I can see you ordered a van in October with a 12 week lead-time. We advised you in January that there was a delay in production and we offered you an alternative vehicle that was in stock which you agreed to switch into. You later contacted us to cancel that order. I've asked our resolution manager to give you a call to discuss.

Posted 3 years ago

“Dan from the sales team has been a great help when choosing the best option for a van lease. Very pleasant and patient service.”

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Posted 3 years ago

Global Van Solutions is rated 4.7 based on 2,752 reviews