Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.71

4.7 Rating 2,597 Reviews

91 %

of reviewers recommend Global Van Solutions

4.7

Based on 2,597 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 19th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Overall easy to complete and lease no problems all issues managed with no problems”

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Posted 10 years ago

“Overall experience was good. Several issues with finance were resolved quickly and professionally. Would use again.”

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Posted 10 years ago

“Hi I'm a small business owner that runs a small fleet of vans I purchased a van from globalvans at a very very competitive price even the local dealerships could not get close to the price and from start to finish was very satisfying to deal with globalvans as they very organised. So yes I buy are the van from globalvans and many thanks to the globalvans team that I ideal with.”

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Posted 10 years ago

“I've bought a Citroen Relay H2L3 Enterprise and I've received quite good advise. The salesman was very helpful and efficient until I actually passed the order... that's when I learnt that I wouldn't get the van for 3 weeks when I had specifically told that I needed it Asap. The salesman had told me that although he couldn't commit to a delivery date before signing the contract (if I said so to my customers, I'm not sure I could sell anything), he would put it on the fast track. In the end, I've ordered the van mid-July (12th) and had it delivered on 15th of August! In the meantime I had to hire a van which cost me much more than the couple of hundreds pounds I was supposed to save. I wouldn't recommend and would advise to pay very little extra and get the van as promised with a proper service. A pity as the person at the back office was efficient and pleasant.”

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Posted 10 years ago

Dear Cedric, as we stated in your order delivery would be 3 weeks from the date your order form was received -17th July. The further week delay was caused by not receiving your finance document back for a further week. We are pleased that you valued the advice given by Justin your account manager.

Posted 10 years ago

“I'd have to say, they were excellent in the main and I'd have given them 5 stars if they'd not got the order wrong in parts. However, that was rectified pretty quickly and to my satisfaction. Overall, top service and I'd definitely recommend them, in fact I have, several times in the VW forums.”

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Posted 10 years ago

“The personnel who I dealt with was very professional and when passed to another part of the team it was seamless- A great experience and outcome for our company- Well done and thank you!”

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Posted 10 years ago

“Effortless. Trouble free from start to finish”

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Posted 10 years ago

“Van didn't show on the day promised which was a bit concerning at the time as first purchase. However here 1st thing the next day so generally satisfied.”

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Posted 11 years ago

We are sorry to hear that your vehicle did not arrive on the day it should have but glad to hear it was resovled quickly and efficiently. We hope your first choice for leasing vans in the future will be Global Vans.

Posted 10 years ago

“Was a pleasure to deal with your company. From start to finish your staff were excellent as I told them on the phone. We would definitely use you again and would not hesitate to recommend you”

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Posted 11 years ago

“Although the vans delivery dates changed on 2 occasions, I felt the reasons were valid and that I was kept updated and that staff were sincre & polite. Overall very happy.”

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Posted 11 years ago

We are glad that you were satisfied with how are staff handle the situation and hope everything is going well with your new van. We hope that you will use Global Vans again.

Posted 10 years ago

“Very happy with the service received and all information was accurate. Only problem when van was delivered, locks not working and no fuel in van. Ran out of fuel after half a mile.”

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Posted 11 years ago

“Very pleased. You have a good team!”

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Posted 11 years ago

“A great team- hassle free and very informative. Would readily reuse and recommend”

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Posted 11 years ago

We are pleased to hear that you would recommend us and that you were happy with the team that dealt with your order. We hope you will choose Global Vans again when leasing anymore vehicles.

Posted 10 years ago

“Excellent service G.V.S. Well done.”

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Posted 11 years ago

“1st time buying without seeing first! Thanks for putting up with my anxiety! Definitely be back, unless I keep this one forever as I really like it”

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Posted 11 years ago

We are glad that you are so happy with your new van and if you ever need to replace it you will be back to Global Vans.

Posted 10 years ago

“Was so delighted with everythingand so complete with price it was just great doing business with this company. Thank you”

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Posted 11 years ago

“Citroen Relay LC62 *** - arrived 8-1-13. Now April and not received V5/logbook!? If you haven't already, could you date 17 2 days after registered.”

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Posted 11 years ago

Hi thanks for your new van lease, you should now have received all documents that are due but thanks for reminding us.

Posted 10 years ago

“Good service. Vey Smooth. Will recommend. Only thing not got back to me is a query with log book)”

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Posted 11 years ago

Thank you for your response and I hope you have received your log book now, we look forward to your next new van

Posted 10 years ago

“No Problem”

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Posted 11 years ago

“Very pleasantly surprised the vehicle came with a rear window. Thanks so much for arranging that! Pleasure doing business with you- Laura particularly helpful!”

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Posted 11 years ago

Global Van Solutions is rated 4.7 based on 2,597 reviews