Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.72

4.7 Rating 2,749 Reviews

91 %

of reviewers recommend Global Van Solutions

4.7

Based on 2,749 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 13th December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy experience from start to finish will definitely be using Global vans in the future”

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Posted 2 years ago

“Brilliant service from start to finish, especially from Richard Price.”

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Posted 2 years ago

“Easy process and helpful team especially Shaun. Thanks”

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Posted 2 years ago

“Ben was awsomne”

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Posted 2 years ago

“Everything went perfect from start to end Jacob, Jake and the team were great. I would definitely recommend them”

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Posted 2 years ago

“Would never ever use global vans again There customer service is absolutely shocking and as for returning phone calls and delivering what they promise…. Never happens”

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Posted 2 years ago

Hi David, thank you for your feedback. I've asked the assigned sales adviser to give you a call to try and resolve any outstanding issues.

Posted 2 years ago

“Still waiting for a phone call after been promised on here 2 times so I contacted them and they are still giving me the run around I have all the emails saved they stated they was waiting for my business bank statements for a van I’m having in my personal name after I’ve gave them my personal ones not to forget I’ve Already been excepted for this van but waiting 1 year as I was fobbed off now sayin the vans gone and I can’t have my deposit back shambles of a company.”

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Posted 2 years ago

Hi Liam, thank you for your feedback. I can see you ordered a bespoke Ford Transit Custom in October 2021, with the long factory lead-time, the credit approval expired by the time the van arrived. The finance company wanted to see your business bank statements to reapprove the finance, we are still waiting for these to be sent, unfortunately we can't proceed any further until these are supplied. I've asked the assigned sales manager to give you a call to try and resolve any issues.

Posted 2 years ago

“Thanks Shaun for sorting out VW Tiguan. Nice one”

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Posted 2 years ago

“Thank you Gino, Global vans brilliant stuff”

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Posted 2 years ago

“Great Van and quick turnaround with the Help of Charlie Ridler, thanks again”

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Posted 2 years ago

“Justin from global vans has always gone above and beyond in every aspect of both my new lease and previous. Let’s just say when it comes round for my next lease, I can only hope he’s still around then.”

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Posted 2 years ago

“Amazing customer care from Tony at global”

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Posted 2 years ago

“Thank you Brahim”

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Posted 2 years ago

“Excellent service from Cory Jones as always”

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Posted 2 years ago

“I’ve had 3 purchases of global vans now always been easy and professional always had Ben dealing with vehicle been a good company for me 👍”

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Posted 2 years ago

“Horrible experience, hiding information, making false promise. Not reliable company. Salesman name DAN BOND always lying.”

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Posted 2 years ago

Hi. thank you for your feedback. I can see you recently ordered a second van with us which is on schedule for late January delivery. Everything looks to be processing as planned, I've asked the assigned sales team to give you a call to resolve any issues. We look forward to delivering your new van soon, thank you for the continued business.

Posted 2 years ago

“Many thanks to Ben at Global Vans for helping me sort out my soon to be delivered new van, Ben was extremely helpful and very knowledgeable upon answering every questions that I had. Top service!”

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Posted 2 years ago

“Had my 4th van delivered recently. Brahim has always been there to take calls and always finds the best deals for me.”

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Posted 2 years ago

“Had my brand van arrive. The process was so efficient. So happy with my purchase. Thank you Brahim & Global vans”

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Posted 2 years ago

“Brilliant price and excellent service”

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Posted 2 years ago

Global Van Solutions is rated 4.7 based on 2,749 reviews