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Global Van Solutions Reviews

4.7 Rating 2,593 Reviews
91 %
of reviewers recommend Global Van Solutions
4.7
Based on 2,593 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Read Global Van Solutions Reviews
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Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Anonymous
Anonymous  // 01/01/2019
10/10 yes I would recommend global vans , on cost & they did everything possible to make it easier for me to get a van.
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Posted 8 years ago
10 the service was brilliant a had a few things on my side that held thinks up with paper work but that didn't stop your staff working it all out for me and still delivered my van in time
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Posted 8 years ago
So far I am more than happy to recommend Global to others and hopefully we will do more business ourselves in the future. Many thanks for your teams help.
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Posted 8 years ago
Recommend Global 10/10 Very professional service.
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Posted 8 years ago
10/10 Excellent service from start to finish.
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Posted 8 years ago
Global Vans were good and would happily recommend them again. Would also happily use them again.
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Posted 8 years ago
I would score 10 to recommend a friend. The reason is your company delivered on all its promises where other companies could not.
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Posted 8 years ago
I first enquired by phone after finding you online. I spoke to Melanie Nice for about 40 minutes, during which time she explained clearly the difference between contract hire, PCP and finance lease. Over the next couple of days we had more discussions about the various offers and vehicle options. Her response to calls and requests for information was always prompt and efficient, and it was a pleasure dealing with her. The whole process from start to finish, including delivery has been a breeze.
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Posted 8 years ago
After reading some of the reviews on here I was a tad worried. I dealt with 2 people, Jordan and Lucy. I have to say that from the start the service was 100% spot on. I got a better deal than going direct to Ford and I was assured to take delivery before the end of the month. I mentioned my concerns to Jordan about previous reveiws and he said that as long as I did not drag my heels with the paperwork I would get my Ford Ranger by the end of the month. Now I am 2 1/2 weeks in and guess what..... The delivery guy has just called to say he is on his way and I would have the truck by 11:30. From start to finish has taken 2 1/2 week and the service has been fantastic. I would highly recommend anyone to use these guys. Thanks again Jordan and Lucy......... Nathan
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Posted 8 years ago
Yes,i am very pleased with the new Ford custom van and everything is fine.Your service has been good and i would definetely use you again for future purchases.I have saved a few thousand pounds against what i would have paid with my local Ford dealer and so it`s really been worthwhile. Any worries or doubts about buying in this way were soon quashed when the van arrived at 9.30am on the day due.The guy Andre who drove it down from Doncaster early that morning had stopped off nearby to give it a wash and brush up-so it arrived nice n clean n gleaming! Full marks to everyone at Global vans and a particularly Thanks to Jack Elliot.,who took me through the whole process in a very easy like manner-very professional and a top man at his job! Once again,many thanks for your service. Tom Badstevener,(Baldock,Herts).
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Posted 8 years ago
10/10 very good communications, everything explained in detail and very friendly advisers
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Posted 8 years ago
I thought the service i received was top not score 10! however i did found the paperwork a bit of pain backwards and forwards. I think you could improve your service by: If you sent the customer a detailed email firstly explaining everything there going to need I would highly recommend global vans to any one
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Posted 8 years ago
Thank you so much for all your assistance and I can confirm that I am 10 grade satisfied with it. I am more then happy yo recommend your services to any of my acquaintances.
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Posted 8 years ago
I would rate global vans 9/10, very good service, especially from tony and lucy, i am very happy with the van, i would recommend no problem at all.
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Posted 8 years ago
I am very happy with my new Citroen Nemo van and should I hear of a friend or acquaintance requiring a new van I would have no hesitation in recommending Global Vans to them. 10 out of 10. The reason for this high score? my experience with Global, from first enquiry to receipt of the van was an easy hassle free process. I have been dealt with politeness and professionalism through the whole time.
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Posted 8 years ago
I would have no worries about recommending your services so a big fat 10 Having never done anything like this before the whole process was explained quite clearly and patiently so that even someone like me could understand it. Everyone seemed so friendly and from my original enquiry to the delivery of the van the whole thing went superbly.
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Posted 8 years ago
very happy and pleased and your all very helpful
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Posted 8 years ago
Your company has been first-rate for customer service, across the board, and if I get an opportunity to recommend you, I certainly will.
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Posted 8 years ago
We are extremely pleased with the new vans ( bit too good for work ) thank you very much for all your help Please pass on our thanks to Justin. Would recommend you at a 10 Very efficient staff extremely helpful thank you
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Posted 8 years ago
I already have recommended you to others as I found it an easy & efficient way to acquire a van, thanks very much
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Posted 8 years ago
Global Van Solutions is rated 4.7 based on 2,593 reviews