Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.71

4.7 Rating 2,597 Reviews

91 %

of reviewers recommend Global Van Solutions

4.7

Based on 2,597 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 19th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We will definitely use you again and have already recommended you.”

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Posted 11 years ago

Thanks for already recommending us we really aprreciate it. Hope your new van is exceeding expectations.

Posted 10 years ago

“Good price, good service, good delivery.”

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Posted 11 years ago

“The original vehicle was changed because it was going to take too long for delivery. A new invoice with the correct reg no. has still to be received. The vehicle arrived with no plying; this was a mistake made by admin who called me and apologised personally. (Mistakes happen- not a problem) The ply lining was quickly arranged and dealt with. Overall ver satisfied. Thank you.”

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Posted 11 years ago

Thanks for your new van purcase. I am pleased that we resolved the issues quickly and professionally, great feedback and score.

Posted 10 years ago

“The van took longer to arrive than I first thought, other than that I could not be more satisfied- I have already recommended.”

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Posted 11 years ago

“Thank you”

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Posted 11 years ago

“Excellent service from start to finish! Thank you”

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Posted 11 years ago

We are glad to hear you were happy with the service and we hope you lease vans with us again in the future.

Posted 10 years ago

“Excellent. Thank you.”

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Posted 11 years ago

“Excellent service. As per usual”

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Posted 11 years ago

“Good service from start to finish. Best price after searching all the net. Would recommend you anytime. Thank you for he stress free purchase. P.s; buy some envelopes that stick”

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Posted 11 years ago

“A couple of very minor issues but these were sorted out very promtly. The van arrived unplylined but again this was sorted within an hour and an appointment for fitting was made at a convenient time. I would be more than happy to recommend global vans solutions as the service and price was excellent. All of our needs were met.”

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Posted 11 years ago

“Thank you for a great service”

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Posted 11 years ago

“Really friendly and helpful staff, delivery was delayed but these things happen and luckily I still had a van to use.”

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Posted 11 years ago

We appreciate the positive feedback and hope you will lease more vans with Global Vans in the future.

Posted 10 years ago

“We were a bit surprised to find we didn't receive log book and had to wait 6months for it. No problem but may have been a good idea to inform us up front.”

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Posted 11 years ago

We appologise for not communicating this point well enough. Not all van lease deals require this but we work to the rules agreed with our manufacturer / dealer partners.

Posted 10 years ago

“Only problem was van turned up with no ply lining or tow bar but this was fitted a week later on site.”

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Posted 11 years ago

We are please with your feedback, I am sorry about our fitters missing their slot for the van extras you selected.

Posted 10 years ago

“I was not your easiest customer but you excelled in every way, a great experience- I have already recommended you! Thanks, Tim”

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Posted 11 years ago

“Still waiting for reg documents 3 weeks after delivery”

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Posted 11 years ago

I can confirm that all documents have been sent out. Thank you for your new van purchase

Posted 10 years ago

“I still haven't received the balance of my deposit that was due to be returned to me. I also still haven't received the logbook for the new vehicle.”

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Posted 11 years ago

Good scores thank you, you have now received back the balance owed this was done 48 hrs after van lease went live

Posted 10 years ago

“Ryan - exceptional. Dealt with all my needs and was very professional. Thanks”

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Posted 11 years ago

“2 criticisms that I have is the salesman never responded to an e-mail I sent him, so sent same e-mail o admin team and got reply sstraight away. And when I asked delivery timescale I was told 3 weeks but turned out 5-6 weeks. Apart from that happy with the majority of service.”

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Posted 11 years ago

Thanks for your feedback on Global Vans, we are sorry that your email slipped through the net. Sometimes van manufacturers and dealers have logistics problems that on rare occasions effect timescales for new van deliveries, I believe we did all we could to minimise the delay for you.

Posted 10 years ago

“Very Satisfied, thanks again for your excellent service.”

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Posted 11 years ago

Global Van Solutions is rated 4.7 based on 2,597 reviews