Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.71

4.7 Rating 2,597 Reviews

91 %

of reviewers recommend Global Van Solutions

4.7

Based on 2,597 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 19th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the service. Thanks you”

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Posted 11 years ago

“From ordering van to delivery all went very well, but one of the extras ordered i.e tow bar was a disaster (wong bar and electrics). Problem still ongoing”

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Posted 11 years ago

“Rang twice to arrange a rough time for delivery; neither lady rang me back so delivery driver had to sit for an hour until I could get back. A little info back from admin would have avoided this.”

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Posted 11 years ago

We are sorry that the delivery communication was not better. Sometimes when the driver is on route it is impossible to get an update on exact timescales as the driver can not answer phone. Thank you for your van lease business.

Posted 10 years ago

“Ryan Barlow was very helpful and kept me informed at every satge of the process”

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Posted 11 years ago

Thank you for the great review, Ryan is very happy with his feedback. We hope you return to Global Vans

Posted 10 years ago

“1s Class service, will definitely use again, we are really pleased with the service from start to finish.”

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Posted 11 years ago

“Have used you a few times now, Steve H always helpful,”

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Posted 11 years ago

We are please with your feedback, I am sorry about our fitters missing their slot for the van extras you selected.

Posted 10 years ago

Thanks for your great response

Posted 10 years ago

“Good Service Overall.”

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Posted 11 years ago

Thank you for your great feedback, we hope you return with further van leasing opportunities.

Posted 10 years ago

“Excellent, thank you”

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Posted 11 years ago

“Van was shipped without the roof rack fited on the dry line of the van”

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Posted 11 years ago

We are sorry that your new vehicle was shipped without the roof rack fitted. Our accessory company have now resolved this issue and we hope that you give us further van leasing opportunities.

Posted 10 years ago

“Excellent service, can't find fault.”

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Posted 11 years ago

“Great Job guys! Many thanks!”

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Posted 11 years ago

Thanks or your van leasing recommendation

Posted 10 years ago

“Just Fantastic!”

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Posted 11 years ago

“Excellent service. Thank you.”

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Posted 11 years ago

“Steve Harris and Paul Fricker served me with excellence, not only was the deal very competitive, but their service was top class. Only issues are I think the parrot bluetooth installed is the one below the spec discussed and was not told about inflation kit instead of spare wheel.”

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Posted 11 years ago

Thank you for your great feedback, we apologise if there was any confusion in the Bluetooth provided. We trust you will use Global Vans again for your next van lease.

Posted 10 years ago

“Try not to forget plylining! Very pleased though - Merry Xmas and New Year!”

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Posted 11 years ago

Thank your for your feedback, we hope you enjoy your new van now fitted with ply lining.

Posted 10 years ago

“Excellent service. Ryan and Paul were extremely helpful throughout. Will be recommending and using in the future.”

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Posted 11 years ago

Thank you for your recommendation, we look forward to you returning to Global Vans and your next van lease

Posted 10 years ago

“Only thing was delivery, they said that they would let me know roughly what time it would be delivered. (They never) so I wasn't in and they rang me and I was 20 minutes away so he had to wait. Many thanks, John.”

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Posted 11 years ago

Apologies for not having enough prior warning, delivery companies usually call the customer when their new van is an hour away but this can be sometimes difficult to do while the delivery driver is in transit. We thank you for your feedback and hope your new van works well

Posted 10 years ago

“Overall very satisfied with service. In my opinion you kept the remainder of my deposit longer than necessary.”

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Posted 11 years ago

During busy periods, there can be a delay with aftersale processes but we are pleased you've had a great experience at Global Vans for your new van purchase

Posted 10 years ago

“Satisfaction tinged by mix up at the start of the negotiations. Final cost was more expensive than initial quote.”

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Posted 11 years ago

Thank you for your good feedback, we are sorry that there was any pricing discrepancy but please you are happy with our service and your new van

Posted 10 years ago

“25k on a new van and no floor matts!”

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Posted 12 years ago

Kevin, sadly its the same with cars, thanks for your review and we hope you will come back to Global vans for your next new van

Posted 10 years ago

Global Van Solutions is rated 4.7 based on 2,597 reviews