Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.70

4.7 Rating 2,570 Reviews

91 %

of reviewers recommend Global Van Solutions

4.7

Based on 2,570 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 19th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Steve has been a pleasure to work with.”

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Posted 2 years ago

“This is the second time I’ve used global vans and like the first time Richard made the process quick and easy, and by far offered the best deals out there.”

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Posted 2 years ago

“Steve Trapnell was very good explained everything in depth and would certainly use him again for future vehicles”

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Posted 2 years ago

“My dealing were with Steve Trapnell and i am mire then happy with the service he provided. Good man.”

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Posted 2 years ago

“Charlie Conway was brilliant...! Helpful, knew his stuff and advised accordingly...! Ask for Charlie...!”

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Posted 2 years ago

“Brilliant service and brilliant staff, Ben pomphrey was a huge help and made the order really simple.”

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Posted 2 years ago

“I have done business with global vans for 9 plus years tony Hockley has been a great advisor and has always provided expert , honest and good advice.”

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Posted 2 years ago

“I originally enquired online, within the hour I had a call from Elliott, he was extremely helpful and explained everything to me clearly and answered any questions I had, he sent me over a quote that afternoon and the following day I had ordered my new van!”

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Posted 2 years ago

“Dealt with Ben in the sales team. He was so helpful from the first phone call. He came back to me with a quote straight away and sorted my order out extremely quick. So happy that I placed a second order for my business.”

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Posted 2 years ago

“Dealt with Marc P have had a couple of van through him in the past. Always goes that extra mile to help you out and makes sure everything runs smooth . Top man and highly recommended.”

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Posted 2 years ago

“Great service from start to finish. Gino our sales consultant sorted a great deal for us and delivered the 4 vans we ordered.”

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Posted 2 years ago

“Great service from Taylor. Very reasonable price”

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Posted 2 years ago

“Aaron M from Global Van Solutions did a great job at supplying my business with a new van. At a time where it's difficult to source stock and provide a good deal, they were able to arrange something we were more than happy with. Would rate Aaron's service and Global Vans as a business. Would 100% buy again.”

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Posted 2 years ago

“placed order for mercedes sprinter Aug21, told could up the spec as it was already in UK, we could get parking sensors added, paid the deposit and was given Oct as delivery, then changed to Dec, that was after chasing them up constantly, get promised call backs they dont happen, got to continue phoning to get someone to listen to you, then told there was a problem with components, (not sure how that works with a van that was supposingly ready to go) and pushed into paying deposit if I wanted it, being the last one available obviously, still chasing order up, being offered a white transit instead with a March delivery, and YET on their website merecedes sprinters are showing "coming soon" and have been told they have absolutely no idea when they will be here could be August 2022, is that soon?....what it is, is false advertising, not following through on finance agreement (should have been given details of van as agreement states) STOP playing with peoples livelihoods, STOP misleading customers with false advertising and START following through what you should be doing with the FSA regulations, and have the common courtesy to call when you say you will. Please dont embarrass myself by answering this with we have offered you an alternative....how about answering clearly and directly when I will receive the merecedes sprinter that was ordered.”

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Posted 2 years ago

Hi Pauline, thank you for your feedback. I understand you and your partner are in regular contact with your sales advisor. It is very frustrating when a lead time slips from a manufacturer, we will always pass on any information we receive and work with you to manage the delay or suggest alternatives. I have asked your advisor to contact you again today to talk you through your options.

Posted 2 years ago

“Great service from Tony, super responsive and couldn't do enough to help. Highly recommended.”

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Posted 2 years ago

“richard price absolute pleasure to deal with amazing”

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Posted 2 years ago

“Great company to deal with, BEN POMPHREY made it so easy he was patient and very helpful went through every option so i could understand and get the best deal for me.”

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Posted 2 years ago

“Charlie at global vans dealt with my van order, he was really helpful and explained the process very well. Made it easy and straight forward. Top man”

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Posted 2 years ago

“Amazing service from Jake Meek would definitely order again”

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Posted 2 years ago

“I dealt with Brahim all the way through and he was great help and answered any queries I had immediately. Top service”

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Posted 2 years ago

Global Van Solutions is rated 4.7 based on 2,570 reviews