Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.70

4.7 Rating 2,556 Reviews

91 %

of reviewers recommend Global Van Solutions

4.7

Based on 2,556 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 19th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dealing with Josh Selway was a pleasure, he was knowledgable & professional and made sure I was informed throughout the process”

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Posted 1 year ago

“thank you geraint ! really helpful 10/10”

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Posted 1 year ago

“Smooth sailing all the way, geraint made the process seamless, definitely recommend”

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Posted 1 year ago

“Andy Cullen at global vans was very helpful and explained everything we needed to know step by step thank you for being so patient and helpful”

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Posted 1 year ago

“I called in and Ryan helped me with a query”

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Posted 1 year ago

“Helpful, polite, informative, keen to get a sale but not in a pushy way, overall a great experience, Taylor who I dealt with was great, friendly and always happy to investigate options. So far a really good experience.”

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Posted 1 year ago

“Stress free, accommodating, professional and quick, clear communication. Michael Foster made it a pleasure to deal with, sourcing and arranging my new van”

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Posted 1 year ago

“Just want to say a huge thank you to Dan @ Global Vans. Professional service, honest and genuine about vehicles, delivery dates and answered all the questions i put him. A very simple but great service, I will definitely be back to Global Vans if i need anything further. Thank you”

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Posted 1 year ago

“Ryan helped me with a few questions I had and was professional and patient with me”

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Posted 1 year ago

“Stewart managed to help with all questions asked clearly and promptly with good knowledge of what he is selling.”

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Posted 1 year ago

“From the moment I contacted Global Vans to discuss the option of vehicle leasing, I was guided through every stage by Ross Trevillion. I'm rubbish with anything IT, but Ross was extremely patient and took the time to walk me through the on-line process of choosing and ordering my vehicle. Ross always took my calls and it was a pleasure communicating with him and doing business with Global Vans”

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Posted 1 year ago

“Efficient and friendly service.”

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Posted 1 year ago

“Well I’ll start off by saying global are a joke! Since i paid the deposit nearly 3 weeks ago I haven’t had a single phone call or email from global vans! I’ve dealt with the third party involved which angers me. Because I have questions. Honestly don’t know why they even have good reviews! I would NOT RECOMMEND Using global vans what so ever.”

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Posted 1 year ago

Hi Hezakiah, I understand that you've been in contact with our team numerous times regarding your documents and organising delivery. Your delivery was confirmed for today as per the email and phone calls, we'll call you later today to make sure you're happy with the vehicle on delivery.

Posted 1 year ago

“Dealt with Charlie and the team for 8 vans now. Everything has went really smooth and the communication is great. Would highly recommend.”

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Posted 1 year ago

“Cassius and alice were helpful at the start, couldn’t fault them. But after I gave deposit it seemed they vanished of the face of the earth. No communication and on one delivery date I had no update or response the entire day? Would strongly recommend not using global vans to anyone. Save yourself the stress I had to endure.”

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Posted 1 year ago

Hi Lewis, thank you for your feedback. I've asked the relevant team to give you a call today and try to resolve any outstanding issues. I understand your frustration when delays occur, we look forward to delivering your van as soon as possible.

Posted 1 year ago

“Stewart was very helpful & answered every question i asked.Very nice guy.”

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Posted 1 year ago

“really good service from start to finish. Ben Pomphrey was excellent.”

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Posted 1 year ago

“Great experience going through Global. Not only was the price by far the best but also the staff that were helping have been great, Cassius in particular. Really knowledgeable, quick to respond and ensured I was happy! Can't wait to get the vehicle!”

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Posted 1 year ago

“Charlie’s customer service was impeccable, sorted me out a great deal, can’t wait to get my new transit custom. Beep beep!”

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Posted 1 year ago

“Communication between the sale person and client.”

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Posted 1 year ago

Global Van Solutions is rated 4.7 based on 2,556 reviews