Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.72

4.7 Rating 2,749 Reviews

91 %

of reviewers recommend Global Van Solutions

4.7

Based on 2,749 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 13th December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Avoid at all cost, Once you have signed for the car and you have any issues they will not help you at all, to the point they don’t answer your calls or reply to your emails. I haven’t worked for over 7 weeks due to them delivering me the wrong spec van as was agreed on in the description sold to me.”

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Posted 1 year ago

Hi Jamie, thank you for your feedback. I understand there was confusion on the standard number of seats in a Citroen Berlingo. I hope we have now confirmed everything and all is resolved. thank you for the business.

Posted 1 year ago

“I have taken three vehicles from Global Vans over the past year. Each time I have dealt with Elliot Watts. The customer care and attention to detail he provides is exceptional. He made the transactions hassle free and it was a pleasure to deal with him. Definitely worth talking to Elliot at Global if you’re looking for a new van.”

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Posted 1 year ago

“Michael Forster was very helpful and got me the van I needed at the best price I am very pleased,and the team worked very hard to sort things out.”

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Posted 1 year ago

“Great service, straightforward, much cheaper than five other providers I tried”

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Posted 1 year ago

“Ryan helped me with questions I had and he was patient and polite”

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Posted 1 year ago

“Stewart helped me with my van enquiry, very knowledgeable and after a few knock backs managed to get me a credit line agreed at a great price. Thanks!”

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Posted 1 year ago

“Great service from Shabs”

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Posted 1 year ago

“Gen was most helpful from the start of the process to the end being delivery GREAT SERVICE .”

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Posted 1 year ago

“Michael got everything sorted in couple of hours. Really helpful and fast”

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Posted 1 year ago

“I was helped by John mislejen today Reg a new lease vehicle. He was very professional and easy to deal with highly recommended. Thanks again Martin ball”

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Posted 1 year ago

“My advisor John went above and beyond to get me the vehicle and deal I needed. Highly recommend him, where everyone else failed he persevered and got our business off on the right track”

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Posted 1 year ago

“Dealt with Shabs he was an absolute pleasure to speak with”

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Posted 1 year ago

“Dealt with Rhiannon from start to finish she was amazing! Nothing was to much hassle for her, answered my many questions without a fuss. Have the van and so happy with to. Thanks for all your help!!”

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Posted 1 year ago

“Highly recommend! spoke with Arun, was very informative and helped make leasing a new van super easy!”

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Posted 1 year ago

“Excellent communication and fast service.”

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Posted 1 year ago

“We recently ordered a van which came completely out of spec - in fact it didn’t meet any of the requirements of the SIGNED Order Form. We opted for a larger van due to the size however the van we received was no different internally to the smaller van.. just £350 a month more plus VAT!!! The van misses all required features and is also heavily damaged with side panels missing. When I queried this with them, after them refusing to answer calls and attend meetings - email communication broke down to the fact they had no responsibility, wouldn’t do anything about it, wouldn’t escalate it and that I would have to go through a third party who would likely never reply I would never use them again as found them to be incredibly deceitful. They lied through the entire process to get the most money out of me but couldn’t even deliver the correct vehicle and also won’t take it back. Stuck paying for a van which is frankly useless and unsuitable for the business due to size and lack of ALL features required and paid for. Not to mention, it came 8 weeks later than expected…”

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Posted 1 year ago

Hi, thank you for your feedback. I understand you are in conversation with our Resolution Manager to try to resolve any issues, we will work with you and the supplying dealer to come to a satisfactory conclusion.

Posted 1 year ago

“Rhiannon and the company has been great from when I first enquired about the van through to the end. Found the perfect van. Any problems was communicated well and sorted with solutions. Highly recommend.”

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Posted 1 year ago

“no hassle purchase”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“I have recently been dealing with Stewart Mallett and have been extremely impressed with his knowledge and helpfulness. I would thoroughly recommend him and the company in the future. Regards Paul.”

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Posted 1 year ago

Global Van Solutions is rated 4.7 based on 2,749 reviews