Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.71

4.7 Rating 2,578 Reviews

91 %

of reviewers recommend Global Van Solutions

4.7

Based on 2,578 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 19th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi Deborah Apologies for my delayed response. We’ve been on holiday and I managed to leave my phone at home (luckily I didn’t need it for anything vital)! The van has been fine, my other half is thoroughly enjoying it. He has had one instance where the media centre wouldn’t turn on but it hasn’t happened again so we’re just going to keep an eye on that but other than that, it’s all good thank you. We have received the safety pack and dash cam from the lease company which was a nice surprise but have received another lot this morning so don’t know if they would want the second batch back at all. Yeah we would definitely recommend Global Vans to others, the process has been so quick and simple. Everyone we’ve dealt with have been lovely so definitely a 9/10 from us. Happy for you to publish, I’m a definite review checker so these are helpful. Thank you for sending the warranty bits, that’s really helpful and thank you for all your help. Kind Regards Sharon”

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Posted 5 years ago

“I was so impressed at start but this soon went very bad. No ply wood in back on delivery No roof rack per agreement, this meant lost planned work of 3 days and a further day for wood and roof to be fitted no offer of compensation did ask nothing. Very poor communication once sale is agreed. Problems with paperwork re-signed more than. Told me deposit would come back in full before first payment, no true and didn't happen and wasnt full, jack said first year covered this isn't true and take this from deposit. For me this is one of the worst companies I personally have dealt with and has electrical contractor I dealt with a lot.”

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Posted 5 years ago

Hi Simon, thank you for your feedback, I'm pleased to hear you were impressed with us at the start and hopefully we have now resolved any minor issues with your accessories. Our sales manager Jack has tried to call you numerous times over the past few days to follow up on this but hasn't been able to get hold of you, please give us a call when you're free to discuss. Once again, thank you for the business and we hope you enjoy your Transit Custom over the next five years.

Posted 5 years ago

“Vans decent company is very easy to deal with communication is top notch Van arrived when it was suppose to all the extras were fitted as requested”

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Posted 5 years ago

“10 the overall service from global vans was amazing. I would definitely recommend to a friend”

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Posted 5 years ago

“9/10 likely to refer to a friend Because it was stress free for me, and you guys helped a lot, and I got exactly what I was looking for!”

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Posted 5 years ago

“Hi David thanks for the refund my experience with Global vsns was very good and I have recommended you to somebody else called Gary Beecham it was a couple of sticky moments also didn’t get any mats in the van from Ford which I thought would be just standard other than that your staff was very helpful many thanks Steve Herring”

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Posted 5 years ago

“10 out of 10 Great van great service great team thanks”

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Posted 5 years ago

“Never go with global Van's all there after is your signature then your money worst company I have ever dealt with cost me thousands.”

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Posted 5 years ago

“You guys are a 10 in my book this has been a great experience .I have add a total of 3 new vans to my fleet thanks to the smooth service I have gotten. I am hard to impress as I own a car dealership in the USA , but you guys did it . I priced other places and got the run around on time lines, higher prices and had to beg to even get a price quote . The process of getting the van converted was so easy . In closing I would say don't loose Marc Pearne he has been great to work with and people like him are very hard to find .”

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Posted 5 years ago

“I have to be honest, you and your company are at least a 10, I have been looked after from the very first conversation with Jack, every step of the way I have been kept fully informed of how things are progressing, every promise was kept, the van is fantastic and has lifted my profile with my workers and customers. A big thank you to Global Vans Kind Regards Steve Maxwell Ultrawarm Roofs”

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Posted 5 years ago

“Simple and easy way to buy my Van , got messed around at the dealer and Jack sorted me out. Would recommend”

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Posted 5 years ago

“Very happy with the new van, fully recommend it to other people I have told my boss to get van from you.”

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Posted 5 years ago

“10 out of 10 Thank you for great service and great customer care We would highly recommend you.”

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Posted 5 years ago

“10 out of 10!! And the reason for the score is that you guys did a great job”

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Posted 5 years ago

“I would give a 10/10 to Charlie for his constant getting back to me on time and his attention to detail. Not Charlie’s fault but the van arrived without any ply lining but this is being resolved in July. I approached many leading companies who couldn’t even be bothered to get back to me when Charlie after lots of quotes and even chasing me in a very pleasant manner was the only one I would look forward to dealing with in the future.”

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Posted 5 years ago

“Really pleased with the van and the service that you and your colleagues provided in helping me get everything sorted. I will definitely recommend you highly.”

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Posted 5 years ago

“Verry nice site and very good offers”

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Posted 5 years ago

“Hi 10 out of 10. It was all so easy . And I like the way the payments were spread at the star t,so I didn’t feel like a massive lump of money was going out in one go.”

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Posted 5 years ago

“Thanks Kim. I was very happy with the service. Cory was great. Informative, helpful, not pushy just professional. Great value 10/10 Great service 10/10”

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Posted 5 years ago

“Absolutely brilliant service from Ben from Global vans, the Renault Trafic I have received is perfect for my job and I’m happy with everything. Thanks again”

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Posted 5 years ago

Global Van Solutions is rated 4.7 based on 2,578 reviews