Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.71

4.7 Rating 2,577 Reviews

91 %

of reviewers recommend Global Van Solutions

4.7

Based on 2,577 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 19th July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time van buyer and Jason Perry made it super easy and helped me through the process”

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Posted 3 years ago

“excellent service David Taylor done a brilliant job from start to finish Thanks”

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Posted 3 years ago

“Very good service from Steve Trapnell”

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Posted 3 years ago

“Very friendly efficient staff bought two vans now brand new would not go elsewhere always helpful and the process is very quick”

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Posted 3 years ago

“Just received our new Mercedes Sprinter, and would like to say we are delighted with the van and the service from Global Vans. Ben Pomphry was a very helpful, knowledgeable and patient person to deal with, and I would have no hesitation in recommending him and Global Vans to anyone.”

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Posted 3 years ago

“Perfect,the most timely & hassle free service, I have ever experienced in a long while by Richard. Was messed around by vanorama for almost two months & out of desperation contacted Richard & had my van in two weeks !!!! 🤗”

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Posted 3 years ago

“good transaction, no hassle”

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Posted 3 years ago

“We've sourced over 8 vehicles through Global Vans now and wouldn't go anywhere else. Ben Pomphrey is worth his weight in gold. The service is top notch, industry leading delivery times, good availability and very attentive throughout the sales process. A***”

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Posted 3 years ago

“I have been waiting for a call back for over a week and I have been calling every single day no response, absolutely terrible!”

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Posted 3 years ago

Hi, thank you for the feedback. I've asked for this to be sorted ASAP, expect a call back this morning if you haven't had one already. Sorry for any inconvenience caused.

Posted 3 years ago

“Connor Lester help me alot and I am very happy I now have a new van. Thanks alot Connor”

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Posted 3 years ago

“I have a transit custom limited project X from global vans I dealt with Gavin Sloan Who sorted a package out for me within my budget nothing was too much trouble very approachable and very helpful and I got The van I really wantedI have recommended them two friends in the building trade to say what a great service I had from them will definitely be using global vans next time”

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Posted 3 years ago

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Posted 3 years ago

“Gino Necco our sales consultant made the whole process super easy!”

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Posted 3 years ago

“Excellent service from star to finish. Robert Prideaux was extremely helpful & efficient.”

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Posted 3 years ago

“So a month on from last review still no phone call and still waiting for a refund of our deposit Paperwork was signed told you we wanted it in April 2021 you tell us it was reallocated in May 2021 doh!!!!😣 WE DID NOT CANCEL OUR ORDER YOU DID !!!!! you allocated it to some else not our problem what is a problem is we want our deposit back NOW!!!! We will take this further now as promised twice we would get a call from the manager guess what THEY NEVER CALL BACK !!!!!!!! FUMING !!!!!!! And don’t answer passing the buck which is exactly what you done our 2 previous reviews 😡😡😡😡😡”

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Posted 3 years ago

Hi, thank you for your feedback. I can see from your file that you ordered a in stock Mercedes Sprinter in October 2020, I'm sorry to hear that you had to close your business for five months but the Mercedes dealer couldn't keep the vehicle on hold any longer so in May 2021 the vehicle was reallocated. I have asked Jack to call you to resolve any outstanding issues.

Posted 3 years ago

“Ben pomphrey handled it all for me very professional with no hassle”

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Posted 3 years ago

“Excellant service yet again”

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Posted 3 years ago

“Really good customer service help me out massively”

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Posted 3 years ago

“Corey was very helpful. Very highly recommended”

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Posted 3 years ago

“We have used Global Vans a couple of times, they have always been relatively easy to communicate with and prompt to respond to any problems. Delivery was prompt, only problem we had was that we could not get a silver van quick enough so went with a black one but that was not a major issue for us. Recently we dealt with Marc Pearne, definitely would recommend.”

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Posted 3 years ago

Global Van Solutions is rated 4.7 based on 2,577 reviews