Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.72

4.7 Rating 2,749 Reviews

91 %

of reviewers recommend Global Van Solutions

4.7

Based on 2,749 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 13th December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We recently bought a Ford Transit Custom from Global vans. The salesman, Justin, was fantastic. He guided us through the whole process in an extremely professional manner, and was friendly and courteous throughout. Everything after went smoothly and the other staff we engaged with seemed equally as efficient I have no hesitation in recommending Justin and the Global Vans company”

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Posted 1 year ago

“Love my Ranger so much, quick delivery and the deal was very well put together by Gino”

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Posted 1 year ago

“Great service,thank you charlie”

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Posted 1 year ago

“Great service from Gino. Will defiantly be going back to Global and recommend them to anyone”

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Posted 1 year ago

“Five stars for kris and chelsea”

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Posted 1 year ago

“thank you Brahim and Global Vans.”

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Posted 1 year ago

“Thanks to you George for giving excellent service to get best deals.”

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Posted 1 year ago

“Global vans are the best and Gino is you go to”

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Posted 1 year ago

“Thank you Brahim! He was very knowledgeable with the vans they had and the finance products. Helped me pick the right van and finance product to help expand my business. Very grateful”

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Posted 1 year ago

“The whole process was made so easy with all of the the Global Vans staff I dealt with. (James, Kate, Chelsea to name a few) I received 2 vans in a very busy time with regard to new registration and Mr Khans ULEZ extension, from initial quote to delivery in less than a month. Would I use again? .. without a doubt! Do I recommend?... DEFINITELY!”

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Posted 1 year ago

“First class service from Shaun once again on another van.”

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Posted 1 year ago

“So first of all we want to thank to all of the team at Global Vans, everyone so friendly and helpful.”

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Posted 1 year ago

“Spoke with Charlie from Global vans and the level of his Professional Conduct sealed the deal for me No car salesman jargon, he was such a nice and normal person to deal with keep up the Great work Charlie All the best Tony”

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Posted 1 year ago

“DO NOT USE THIS SET OF CLOWNS Full of promises they cannot deliver, The only thing they do deliver is faulty vans. I rejected the van within 30 mins of delivery and they just pass the buck expecting you to sort the problems out yourself. I have had to add 140 to start of phone number to get through cos they block your number and never answer messages. I have leased vans for 16,17 years and have never come across anything as bad as this lot. KEEP WELL AWAY”

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Posted 1 year ago

Hi, thank you for your feedback. I understand you found a fault with your new van and were advised to take it to your local dealer for investigation, on inspection they didn't find the issue described on their test drive. We will of course continue to help resolve any issues. As an existing customer your phone calls will automatically get directed to our customer care team rather than the sales team who you first spoke with.

Posted 1 year ago

“My experience is focused on the sales team and delivery team I stayed with Glibal vans as the take pride in doing everything they can to ensure the customer experiences the best quality and client service through the order to delivery Key to my journey was Robert Prideaux from sales He made multiple sacrifices to ensure my van was right for me plus providing all the information on progress which also had challenges but Robert was honest around delay times and what he was doing to solve the issue Both sales and administration work extremely close to ensure appropriate inclusion where needed across the group was maintained. This meant I could call several members of the team which was very helpful For this amazing experience I would like to praise Robert for his endeavours as well as Kate, Alice and Chelsea I was very impressed with the strong bond they all had which certainly was the reason I stayed loyal which provided me with a positive outcome”

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Posted 1 year ago

“terrible service we was promised the van within 2/3 weeks the van didn't arrive until over 6 weeks later. once the holding deposit was paid really hard to speak to anyone regarding the van. the van arrive wasn't as expected and after over 10 days someone called me back, they were very rude and told me its my own fault and i will have to just deal with the wrong van.”

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Posted 1 year ago

Hi Luke, thank you for your feedback. As discussed we delivered the van ordered as requested. I'm sorry you don't like the van but you have everything as ordered.

Posted 1 year ago

“You told us you had a van ready when selling it to us. It's 2 months later. You knew when you were selling me this that I needed a van quickly. As you can see by the text, you lied to get a sale. We have had no end of trauma because of this, mentally this has been challenging as our business is at risk. You lied and didn't give full details of delays which you knew about beforehand.”

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Posted 1 year ago

Hi, thank you for your feedback. As discussed this particular vehicle manufacturer has experienced logistics delays at their holding compound which they are working through. We'll keep in contact and aim to get your vehicle out to you as quickly as possible.

Posted 1 year ago

“i am so happy with global as a firm and the staff yous all are a credit to the company ben did what he said and worked hard and got me the right deals for me which has seen me buy at this stage 2 van and hopefully more for my new hire company thank you so much highly recomended and i am hard to please my number 07984595492”

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Posted 1 year ago

“Kris and the team have been excellent Really good service and quick”

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Posted 1 year ago

“My circumstances changed and Jacob and the team accommodated this and I have taken delivery of a Ford Ranger that I am delighted with.”

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Posted 1 year ago

Global Van Solutions is rated 4.7 based on 2,749 reviews