Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.72

4.7 Rating 2,756 Reviews

91 %

of reviewers recommend Global Van Solutions

4.7

Based on 2,756 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 13th December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy.”

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Posted 3 years ago

“Cory Jones was a pleasure to work with, all sorted in less than half an hour. Kept updated throughout by the team, will definitely use again.”

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Posted 3 years ago

“Cannot fault this company wot so ever any questions I had were answered prompt was told exzactly how much I would be paying no hidden costs and was promised November delivery and that’s wot I have exactly been given and the sales person Brahim Naimi Can not fault him one bit very nice person to deal with also Kate hughs sales support also the insurance team made things quick and simple thank you again”

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Posted 3 years ago

“Can’t fault global vans, spoke to Marc who helped me through the whole process, van arrive spotless and on time. I will definitely be using again and recommending, thanks guys”

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Posted 3 years ago

“Superb service by brahim and his team highly recommended”

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Posted 3 years ago

“Excellent service by Steve trapbell helped me all the way even though I was such hard work what a gentleman.”

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Posted 3 years ago

“Great help toget you to buy van or vans but awful customer services along the way with issues over the plan years every time lawful arrogant unhelpful staff. Don’t be fooled by there nice helpful way before as they want yr Buisness but once you have signed sealed and delivered they don’t want to know with anything and do not contact you back as they always fob u off and you have to argue to get anywhere. Especiallly Justin who was very rude to my wife and totally Not proffesional. And messed up our re finance on one van and basically told my wife tuff”

Helpful Report

Posted 3 years ago

Hi, thank you for your feedback. I've had a look at your file and spoken to Justin, I can see you leased a van back in 2014, I can see some communications over the past seven years and a recent conversation where we were unable to help with your request. I'm sorry you felt disappointed with our response. I'll arrange a call back for this afternoon to discuss further.

Posted 3 years ago

“I needed to order two vans quickly and was recommended to Global by a relative. Let’s just say I won’t go anywhere else now. The service, the patience that they showed when I changed my mind about make and model was great. Jake Meek put my mind at rest that the vans would arrive on time. He dealt with everything from start to finish professionally and was easy to talk to. He called me with regular updates and I’m pleased to say that both vans are great. Thanks Jake and thanks Global.”

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Posted 3 years ago

“Brahim and Kate have been nothing but helpful in sorting me out a van. Highly recommended”

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Posted 3 years ago

“You are a legend Connor Lester thanks for all your help keep up the great work”

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Posted 3 years ago

“Jamie Griffith what any absolute star..☆ patient and detailed. Thanks for everything..”

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Posted 3 years ago

“Was a great service from start to finish, my van wasnt bang on time bue due to circumstances that has to be unders stood, all people that i dealt with were brilliant and always helpful, from gino ordering in the first place to the person on the delivery. Would definately come back for my next van. Thankyou”

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Posted 3 years ago

“Very helpful staff, especially Gino Necco and Zoe Wilmot who always seemed to go the extra mile. Highly recommended.”

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Posted 3 years ago

“Steve Trapnell and the team at global continue to provide excellent service and have really helped my business grow. Recently took delivery of two maxus edeliver3 vans and couldn’t be happier. Great little vans and easily getting 140miles a day from a charge. Will definitely be purchasing more vans from Steve as my business grows.”

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Posted 3 years ago

“Gino Necco sorted me out right out with a van in just over a week. Cant ask for more than that. Was also the cheapest by far.”

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Posted 3 years ago

“Superb service from start to finish, my vehicle was running late as most are but they kept me up to date with everything. I dealt with Justin Teixeira-Vaz and Kate Hughes. Second vehicle from them and will return for third”

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Posted 3 years ago

“This is the second time we've used Global Vans and so far everything has been spot on. Jamie has been very helpful and quick to action any questions I've had. Will be coming back to them when we need another van.”

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Posted 3 years ago

“4th van ordered and delivered from Marc Pearne on time again and great service again thankyou”

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Posted 3 years ago

“I was totally new to the prospect of leasing a new van for the first time. My experience was made to be very stress free, relaxed and straight forward and all this is thanks to Jamie Griffiths for being pleasant, knowledgeable and straight talking. He is surely a credit to the team. I would recommend anyone to seek global Vans and see what they can do for you.”

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Posted 3 years ago

“Global Vans helped me secure a van sooner than the other competitors I contacted at the time. Sadly, we were promised we would have it in two weeks, but it actually took four - which I am confident was due to the macro environment and the challenges procuring vehicles. That said, the level of customer service throughout the journey was fantastic. Communication was regular throughout and as it was my first time leasing a vehicle, I had a lot of questions but Charlie Ridler always gave me the time to answer them which I really appreciated. Would definitely recommend.”

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Posted 3 years ago

Global Van Solutions is rated 4.7 based on 2,756 reviews