Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.72

4.7 Rating 2,749 Reviews

91 %

of reviewers recommend Global Van Solutions

4.7

Based on 2,749 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 13th December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have never bought new vehicles for the business before. Our experience with Global Vans was first class. Richard Price our contact at Global made the whole experience very simple and stress free. Would definitely recommend Global Vans to anyone looking for a new vehicle.”

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Posted 2 years ago

“My first business with this company and I would do It again in a heart beat. Global Van must be recommended to everyone, they have friendly and respectful staff. They understands your needs. (Marce Pearne) top man.”

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Posted 2 years ago

“Top service as always which is why we always use these guys !! Been dealing with Global Vans for years and always will !!”

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Posted 2 years ago

“Great service provided by Marc Pearne, who was efficient in getting us the vans we required in super quick time. He provided us with support and information throughout the purchase and following. Would recommend Global Vans to others.”

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Posted 2 years ago

“Very bad company keep clear my advice”

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Posted 2 years ago

Hi, thank you for your feedback. If I can ask you to email sales@globalvans.co.uk with your name or issue I can investigate further.

Posted 2 years ago

“Tony is an asset to the company. Had no problems and smooth transactions everytime.”

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Posted 2 years ago

“We felt with Shaun very helpful from the beginning to the end would use this company again thanks”

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Posted 2 years ago

“Great Experiance dealing with Jacob Meek at Global Vans. Managed to source 2 vans for me within a short time frame, great price and outstanding communication. Will be using Jacob again later in the year when a couple more of our fleet are up for renewal.”

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Posted 2 years ago

“Initially I was impressed with the service I received from Jacob at Global Vans : after they had taken our deposit, and agreed the purchase price of our trade in, things went rapidly downhill, with little or no help from their Aftersales Dept.Our initial request was the van to be fitted with its own ‘stand alone Sat Nav’ When the van arrived, no Sat Nav. other than Apple Car Play. This feature is useless when you are trying to use the Bluetooth Phone. Little or NO VOLUME!! When questioned about this I was told ‘ it has Sat Nav. yes, Apple Car Play. NOT WHAT I ORDERED!! The problem is still outstanding. Problem 2. The ply lining that is fitted, looks like it’s been fitted by a school boy: rips, holes drilled in the wrong place; I’ll fitting : raw edges un sanded. Etc. Problem 3: As we constantly use ladders, a request was sent for a Roof Rack to be fitted on collection . Guess what, no roof rack. Problem 4: Expensive wheels fitted with NO locking wheel nuts. Problem 5: Delivery date came and went. It was some 8 days late, and then we had to deliver our van back to Bristol and pick up the new van at our cost. We opted to do this to save time, but when the day came to collect the van, there was no one from Global Vans to hand the van over to us. This in my mind is exceedingly ignorant, and bad PR. It’s almost as though, thanks for your order, now onto the next. I have to say that Global will be the ultimate losers, as we have the need for 3 further vans coming up for renewal over the next 6 months; our business will go elsewhere If m afraid. What a bad experience we are having to put up with, and it’s still on going. Philip Knight. Managing Dir. KCSL Ltd.”

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Posted 2 years ago

“We are really happy at Reynolds Blinds, Shutter & Interiors! Jacob Meek was absolutely superb in finding us the perfect vans at an affordable price and they turned up today! Our Fitters are over the moon with their new Vans and we can't wait to get more ordered. We will definitely be going back to Global Vans and Jacob when we need a few more. Also a big thank you to Alice Laflin for all her help getting our Vans delivered on time and for her 5* communication skills. All in all, we had a great experience and happily give a 5* recommendation!”

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Posted 2 years ago

“We delt with Olivier Thomas and he was very friendly and helpful. He did find us the original van we wanted but he got screwed over with it by someone at the dealership who sold the van even when we sealed the deal (NOT HIS FAULT) Olivier and Richard then clbbed together to get us another van, not the one we wanted but never the less, they got us a van for our business and got us a really good deal too so me and my business partner are happy customers”

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Posted 2 years ago

“Charlie has gone above and beyond with making my experience with Global Vans phenomenal- he answered all my questions with great detail and was extremely good with his communication. He gave me genuine advice and cares for the client he is dealing with. I would recommend anybody who is looking for a van to go through Charlie, I am looking to buy another van next year and Charlie is the only guy I would go through to get this! thank you so much”

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Posted 2 years ago

“Thanks to Gino at Global, managed to secure my van and offered me a refinance deal to keep it rather than paying a huge chunk. Great customer service that actually makes you feel listened to, I never normally leave review but this is heavily warranted. J Lucas.”

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Posted 2 years ago

“Charlie was very helpful and efficient in helping us find a van Given the speed in which we required a van Charlie listened to my requirements and found some suitable options From initial inquiry to sorting out the finance this was done within just over a day which is impressive Great customer service, no pushy sales and kept me updated along the way”

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Posted 2 years ago

“Fantastic service from Charlie Conway, looked after me from start to finish with no issues in between. It almost seemed too easy but hats off to everyone at global vans. Will be going back 100%!! Jason C”

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Posted 2 years ago

“Great van With quick delivery in these times, thanks Charlie Ridler we will definitely be back, Steve”

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Posted 2 years ago

“Cannot fault global vans brilliant service, Gino was excellent thank you”

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Posted 2 years ago

“Ordered 4 vans…seamless process from Gino to Sid for help then to admin. Thank you global”

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Posted 2 years ago

“Like to thank Kieran for being very helpful and providing me the van I needed no hassle all done in one day fantastic thank you Kieran Regards Cliff spacey”

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Posted 2 years ago

“Excellent service from start to finish”

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Posted 2 years ago

Global Van Solutions is rated 4.7 based on 2,749 reviews