Global Van Solutions Reviews

Name: Global Van Solutions
Address: County Gates, Ashton Road, Bristol, United Kingdom, Bristol
Rating: 4.72

4.7 Rating 2,762 Reviews

91 %

of reviewers recommend Global Van Solutions

4.7

Based on 2,762 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0117 962 5314

Email:

sales@globalvans.co.uk

Location:

County Gates, Ashton Road, Bristol, United Kingdom
Bristol
BS3 2JH

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Global Van Solutions 5 star review on 13th December 2024

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Poor Staff and Misleading Company”

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Posted 7 years ago

Hi, thank you for your revised 4* review above, i'm glad we were able to resolve your issues.

Posted 7 years ago

“I have already recommended global to about 5 peogle. I was impressed with the sales I never had to do anything expect spec the van I wanted”

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Posted 7 years ago

“Very good service and prices. Couldn't fault them.”

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Posted 7 years ago

“Taken delivery of a new van and the whole process was better than I'd hoped for. The gentleman who assisted me throughout, Mark, was knowledgeable and patient. I'm now happily recommending him, and his company, to my friends and peers.”

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Posted 7 years ago

“Service from Connor was fantastic. Very happy.”

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Posted 7 years ago

“Justin was brilliant, I spoke to three companies and he was by a country mile the most friendly and efficient, good man don't loose him. We love the van”

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Posted 7 years ago

“I'm likely to recommend your service to the friends. good communication ,reasonable cost, up to now everything is going smoothly.”

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Posted 7 years ago

“Just had our new van delivered today. Ariella in sales was brilliant. Delivery driver was cheerful and friendly. Price is very competitive and highly recommend was so easy to sort and we no longer have to worry over repair bills on our van. Thank you”

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Posted 7 years ago

“I am very pleased of my choice of van. Everything is in order regarding car and delivery. Global Vans provided very proffessional service from start to finish. I would like to Thank You especially Amanda and Jamie for getting all sorted in such a short time. In comparison to other Leasing companies I would recommend Global Vans for my colleagues and friends.”

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Posted 7 years ago

“Good price / Excellent service / Excellent Communications / Excellent Problem solving / Delivered when I wanted and on time – only negative Salesteam bit “over” keen!- kept ringing and ringing to secure deal otherwise will be using you again”

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Posted 7 years ago

“The one I drive was last years version and this new van has much better cupholders!!!! I am jealous! However, it is a great van and the team that have it are enjoying it. I thoroughly recommend Global Vans and find a brilliant customer service team always.”

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Posted 7 years ago

“Lied to about the delievery date of my new van just to get my payment then when asking to cancel the manager Promised me a refund and i have now called in 4 times to be fobbed off with promises of a call back. I have started legal proceedings as all emails and calls are bieng ignored AVOID THIS COMPANY AT ALL COSTS”

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Posted 7 years ago

Hi Ricky, thank you for your feedback. I’ve looked into your case and can see you placed an order for a Peugeot Boxer on Thursday 24th August, you wanted it on the new September ‘67’ registration plate. We processed your order and issued you with the registration plate and finance documents after the bank holiday weekend on the Tuesday 29th August – just one working day after placing the order. You rang on that afternoon stating you wanted delivery on Monday 4th September or you would cancel the order, we explained that the first week of September is one of the busiest weeks of the year for deliveries and we couldn’t promise delivery that day and you were realistically looking at later that week or early the following, - you demanded a refund of your £550 holding deposit. We explained our process and issued you a cancellation form to sign and return. The following day you submitted this review. As discussed your deposit has been refunded to your credit card, it will take a couple of days to show on your statement. I’m sorry that you feel we let you down, we were on schedule to deliver your new van well within our 7-14 working days typical turnaround.

Posted 7 years ago

“I would reccomend Global Vans to anyone who asked or expressed an interest. because the service has been faultless but it isn't clear when the money is being taken from my account, probably because I am too lazy to read the bumff carefully. Keep up the good work.....................”

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Posted 7 years ago

“Simple simple process asked for van paid deposit van arrives im happy part deposit returned never even picked up a pen so simple couldnt fault in any manor tony h made it the best experience brill thanks”

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Posted 7 years ago

“Global vans were not only the cheapest but also went out of their way to help me secure a van with the conditions that suited my business the most. Thank you Richard and hope to do business again with you soon!”

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Posted 7 years ago

“Global Vans provided a fast and proficient service, they delivered exactly what they quoted with regards to the vehicle and time scale. Once I had agreed their quotation they did all the rest. I purchase several vans per year and this was simplest purchase I have ever had. Definitely recommend!!”

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Posted 7 years ago

“I am totally in love with her!!! It would have been an easy ten but we had a bit of a hiccup with holidays but it was sorted. Every person I spoke to was without exception a pleasure to deal with.”

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Posted 7 years ago

“Great personal service from first call, great communication and price could not be beaten, a real hassle free experience – brilliant customer care.”

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Posted 7 years ago

“I have had fantastic service from Global Vans and was a pleasure to deal with.”

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Posted 7 years ago

“Service was excellent.”

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Posted 7 years ago

Global Van Solutions is rated 4.7 based on 2,762 reviews